Filters

10

Score: 10

Only had very positive experiences with Zamnesia! Once had a problem with a product, but their customer service solved it within a day! I can only recommand Zamnesia to everyone!

  • Would you recommend us? Yes
10

Score: 10

My experience with Zamnesia has been great! My products have arrived quickly and the effects have been just what I was looking for! Zamnesia's team is very kind and helpful :) I've talked to them and sent them emails several times and they've always been very supportive and generous. 100% recommended as a company. They are doing things right!

  • Would you recommend us? Yes
10

Score: 10

Zamnesia is my favorite 🍀 Customer service is the best. Quality perfectly. Wenn post is coming from zamnesia, my day is maked 💯👍 I like it 💚

  • Would you recommend us? Yes
8

Score: 08

Difficult seeds, weak seedlings Even worse customer service Strange bunch

  • Would you recommend us? Yes
10

Score: 10

I've puchased several grow kit on Zamnesia.com, only once I had a problem but the solved it by sending me a new kit. The experience was just perfect and I will shop again in their website.

  • Would you recommend us? Yes
10

Score: 10

I had some issues with my kit and Zamnesia offered me a new one in few data! Perfect!

  • Would you recommend us? Yes
10

Score: 10

I did not succeed with the first flush due to some misunderstandings in the manual. I had a very pleasant conversation about this with the Zamnesia support which did not hesitate to give me a second try - sending me a new grow kit right away. Thank GOD for Zamnesia - now I can continue my spiritual development.

  • Would you recommend us? Yes
10

Score: 10

I've been a customer for years now and Uncle Zam is still the best you can find out there. Good prices ( if you buy during sales, otherwise they are just acceptable ) and best customer service: they will always do their best to help you with any problem may arise with your orders. Thanks for letting us see what's beyond our eyes. We all owe you a lot. Thanks

  • Would you recommend us? Yes
10

Score: 10

I am really satisfied with the service and the products. 5 Stars ⭐️ 👍🏼

  • Would you recommend us? Yes
10

Score: 10

Great products, great custommer service, great website with full of informations. I recommand for sure!

  • Would you recommend us? Yes
10

Score: 10

Great products and an excellent customer support! I have ordered from Zamnesia a couple of times in the past and everything was flawless. Fast shipping and awesome product quality. If you have questions or doubts about your purchase, there is always a nice, friendly member of the support team willing to help and answer your questions. One time, one of my grow kits became contaminated, so they gave me a voucher of the same value + free shipping to buy a new one or other products from the store. Very important to have a sterile and clean environment. I honestly can't recommend Zamnesia enough! Thank you, Z!

  • Would you recommend us? Yes
8

Score: 08

I got a GT Supa Gro kit that had not grown at all despite of following the instructions very accurately. They were fast to replace it with a new one. I would rather not have all those brochures that they put in the package Update: The new one already shows pins after 7 days

  • Would you recommend us? Yes
10

Score: 10

It's my first purchase here, and i've loved the kindess of the customer service: i've had a little problem with my bank (they have processed 2 times the payment), and the staff of Zamnesia have solved the problem in a few hours (in the meanwhile, i'm still waiting for the answer of my bank). It's really love at first sight <3

  • Would you recommend us? Yes
10

Score: 10

Very good and rare customer service : fast shipping, great reactivity facing insatisfaction with the product, easy return, quick refund... and all of these with kindness and professionalism! Thank you Zamnesia's team :-)

  • Would you recommend us? Yes
10

Score: 10

The support crew at Zamnesia provided the best customer service I've experienced in years. Really kind and understanding people who seem to want - and have the means - to give the customer the best experience possible. Also, the items that I have purchased from them have met all expectations and I'm looking forward to making future purchases. Honestly, I'll never shop anywhere else for the products they offer.

  • Would you recommend us? Yes
10

Score: 10

Fantastic service

  • Would you recommend us? Yes
10

Score: 10

Zamnesia is just perfect! I could not use a giftcode due to an error with my pc. And the next next day the code was expired. I wrote to Zamnesia and they easily fixed it for me. You are great Zamnesia and the customer support!

  • Would you recommend us? Yes
10

Score: 10

Ordered twice, no delay, everything wrapped up properly, had a problem with my growing kit but after a quick emails exchange so they know what happened, they decided to let me choose between sending me a new equivalent product of my choice or a voucher. The team has been really nice and comprehensive of the situation, so all in all I absolutely recommend Zamnezia ! (Bonus point : got a gift ticket for each order, cheaper gift was worth ***€ for a ***€ worth order !)

  • Would you recommend us? Yes
10

Score: 10

Everything came in excellent condition and on time. Zamnesia guys always answer to every crazy question I have, and once, when a kit came to be defected, they offered me a voucher worth the price of it and free shipping, such a great service! No doubt, trust zamnesia!

  • Would you recommend us? Yes
10

Score: 10

Great customer service, fast shipping and reliable quality products. 5 stars all round

  • Would you recommend us? Yes
8

Score: 08

I ordered a golden teacher grow kit which did not work and got moldy very soon. Since I mentioned that on the website someone working for zamnesia wrote me in order to understand my bad experience and then he let me the choice between ordering a new kit or using a voucher. This is very pleasant and professional, since I had already grown a kit without any trouble before. I can’t wait to receive the new box and enjoy it :)

  • Would you recommend us? Yes
10

Score: 10

Amazing products wish shipping was better looked after 3 days is a bit much 😂

  • Would you recommend us? Yes
10

Score: 10

I rarely write reviews, but I’ll make an exception for Zamnesia. Very professional company! Always fast shipping. On top of that, the customer service is a joy to contact. Was missing free seeds from an order, but they just put them in my next order, that was already about to be in transit 👍

  • Would you recommend us? Yes
10

Score: 10

No complaints whatsoever, great products, fast delivery, easy BCNA payments and outstanding customer service. Seriously it's 10x better than anywhere else I've experienced, they went above and beyond in compensating for a gift bag that mistakenly wasn't included in my first order. If only I could rate higher than 5 stars, a top-notch company 😇

  • Would you recommend us? Yes
10

Score: 10

Erittäin hyvä ja luotettava sekä monipuolinen kauppa laadukkaalla valikoimalla ja bonuksena vielä nopea toimitus. Asiakaspalvelu on ystävällistä ja asiakasta huomioonottavaa. ✳️✳️✳️✳️✳️

  • Would you recommend us? Yes

Company details

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Über Zamnesia.com

Aufgrund unserer Erfahrungen erweist sich Zamnesia als einer der führenden und größten Online-Smartshops in Europa. Das breit gefächerte Sortiment umfasst sorgfältig ausgewählte Produkte – von hochwertigen Cannabissamen über besondere Kräuter bis hin zu innovativem Zubehör. Die kundenorientierte Philosophie und der ausgeprägte Qualitätsanspruch machen Zamnesia zu einer geschätzten Adresse für alle, die nach intensiven Erfahrungen und neuen Perspektiven suchen.

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