Comentarios para Zamnesia.com

Everything's great.

I've never had a problem with the items before but this time I ordered and it took almost 3 weeks before the courier tried to deliver it (18 days from the day *after* ordering to be precise). There was no contact to notify of a delay and I sent messages to customer services trying to find out when it would be sent or asking for a refund quite a few times that were either ignored or the reply was the template words about that day being day zero and i would receive it in around 5 days. The last template response mentioned something about black Friday being the cause of the delay but I'd ordered a week before that. I'm not going to order again, delays are understandable but the lack of communication and ignoring my messages only to occasionally reply with a standard message that wasn't relevant was the deal breaker. It's not customer centric, it's trying to do it on the cheap. Update: So apparently their excuse is 'not us guv!' which they think absolves them and they've emailed me to ask me to update the review in light of their response. So there's the update and I think I'm even less impressed.

Good products, good support

Great products , great prices

Very simple and straightforward No complaints whatsoever

Very disappointing. The box is huge, but most of it is filled with cheap promotional junk you usually get for free. Only a couple of items have any real value. Definitely not worth the price – total waste of money.

Excellent all round experience.

My first order on Zamnesia, which happened unfortunately on black week, so I haven't received my order yet but I wrote a mail wandering where it was and I got a mail explaining that everything was okay but due to black week everything was delayed.

I cant comment on the quality yet, as spores in fridge, but if the last orders are anything to go by then it will be nothing but high quality. Thanks

So here's how it works. A message saying that your package has been sent... with a tracking link that clearly shows nothing has left warehouse even a week later. An email saying 'sorry' apparently they are inundated due to sale. Erm... your choice to sell beyond stock or warehouse capability, otherwise known as greed. Send a message on their site with their promised 48 hour return... and days later, nothing. Call the number on their site... it 'answers' to a blank. No message, no person, but you are charged for call. Mind blown in all the wrong ways. Never again, and I don't want the order, I want my 35 euros back!

Always worried when buying from a new company but couldn’t be happier

Toujours bien organisé et vous savez faire plaisir à vos clients

The staff are all so helpfull decent nice people and have great knowledge which impressed me. There pricing is pretty fair amongst the 8 accounts i have with other companies.

Consistently good quality products and delivery. Been using them for years without a single issue.

Easy to order, fairly priced, good quality and good shipping definitely recommend and will be ordering again

Es wurde zwar etwas vergessen bei der Lieferung aber das Problem wurde schnell behoben . Ich bin mit den Produkten sehr zufrieden auf der Seite

First order was 5 days delivery The second one God knows when it will arrive maybe because it was black Friday But don't say 2 days delivery cause I had other expectations

Madagascan HBWR received as described!

All good, completely happy

Good company everything delivered exactly as described

Very good service and I would recommend this company to anyone.

First off, I have seen a few people saying "their seeds didn't pop" it's very well possible you are doing something wrong and yet they still tried to give you more seeds and yet you are not satisfied? To me that is 100% customer service. Everything else I have heard and seen about zami and the team has always been grade A. They kept in communication with me about my order as well as were pretty efficient due to the time of year with all the sales going on. There is a ton of very beautiful highly sought after strains on their, as well as other products you may want. I would recommend them in a heartbeat to anyone looking for something that is worth while.

Quick processing of order and delivered promptly. A low yield but very good quality produce. I have had low yields of McKenaii before. This was a free replacement kit so not too worried. Always a pleasure dealing with Zamnesia

This store has great products, good service and nice offers. The delivery has been spot-on. I've used them a number of years, and can thoroughly recommend them.

Very trustworthy company. Product comes quickly in the post Couldn’t be more happy Huge thank you to the team at Zamnesia