Score: 10

I use hydro system and had some issues with a few seeds I ordered to Zamnesia, within the year. After I told them my surprise and grief with the seeds, the Customer Service quickly ansered me. They asked to put in details how I proceed from germination to harvest, with what kind of material, water quality... Very soon after I gave them back the process I follow, they finally told me it may not be the best way to do, gave advice to read their method (as I already did, but I mix up with the shop owner's advices bc it is his own material) and said this is not their entirely responsibility but as commercial gesture, they sent me new seeds for the ones that didn't come for the last 12 months...

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

Highly recommended A+++

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

Very good customer service and always very happy with their merch thanks Zamnesia

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

I messed up my kit by following the wrong directions on the site and Zamnesia’s customer service were super quick to answer all my questions and offered to send me a new kit. Absolutely amazing customer service. Probably the best service ever !:D

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

One of the best customer service ever, thanks again !

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

I purchased a grow kit from here and unfortunately it was defective but spoke to the customer service team who talked me through some troubleshooting and when nothing seemed to work offered a replacement.

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

the best. I don't know what I would do without zamnesia, they have everything and it delivers so fast. You can buy both eyes closed from zamnesia, i've never been disapointed. In case there is an issue, zamnesia support is all you have heard and more, they will answer you quick and take care of you.

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

It is a real pleasure to be in contact with real humans that do care about your satisfaction. Thank you to all the Zamnesia team for outstanding service.

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

echoing what everyone else has said, i had problems with my shroom kit but they were happy to offer a new one. absolutely amazing customer service - big up lesley!

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

Zamnesia.com is a great place. Best support, if you're a nice person. Nice gadgets and stuff 😊

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

everything goes fine.and fast

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

Everything was great 😉 good job!!!

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

Not on the cheap side, but definitely worth the money.

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

Great service I have ordered twice and both times everything come well packed and fast

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

I recieved my product already within a week, and it worked like a charm. I can definitely recommend Zamnesia for your occasional mushroom-experience. <3

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

Excellent customers Service,i Had a hickup with my Order and it got solved super fast! :)

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

After a couple of months waiting for fruit from what turned out to be a defective kit, I contacted Zamnesia and after a brief questionnaire, they re-sent my original order free of charge. It arrived within 5 days to the UK. This time the kit is showing more signs of life and I am grateful the the customer service team (Jeffrey in particular) for assisting me so brilliantly.

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

Super godt produkt og meget hjælp som

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

Can someone please tell me how long delivery has been for them please. I am from United Kingdom and I’m really hoping the delivery comes before Christmas as it is a present.

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

Thanks to the team at zamnesia everything arrived on time very satisfied with your service hopefully Brexit won't mess tingz up 🤞

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

Had problems with my mushroom kit but the aftercare and help was first class. I shall use Zamnesia again and recommend to friends.

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

Full recommondation

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

Zamnesia always have great service with great customer incentives

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

Super service - bought many times with success and got new sending when reported problem once.

Would you recommend us? Yes

Geverifieerde klant ,

Score: 10

Amazing product and prompt delivery! Will come back for sure.

Would you recommend us? Yes

Geverifieerde klant ,

Company details

10 JM Keynesplein

Amsterdam 1066 EP

[email protected]

www.zamnesia.com

Acerca de Zamnesia.com

Según nuestra experiencia, Zamnesia se destaca como una de las smartshops online más importantes y de mayor alcance en Europa. Su variado catálogo ofrece productos meticulosamente seleccionados, que incluyen semillas de cannabis de alta calidad, hierbas únicas y accesorios innovadores. Con un enfoque orientado al cliente y un firme compromiso con la calidad, Zamnesia se posiciona como la opción preferida para quienes buscan experiencias profundas y nuevas perspectivas.

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Company details

Acerca de Zamnesia.com

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