Filters

10

They resolved my problem.

A misstake were made, but with the right communication we fixed it and everything is right now.

  • Would you recommend us? Yes
10

excellent

All good

  • Would you recommend us? Yes
10

Qucik and discreet

Not much to add, the delivery took a little while but other than that everything is exactly as expected. Pretty happy with the products

  • Would you recommend us? Yes
8

Delivery took a little longer but it was good

It took 4 business days to dispatch the package after creating shipping notice. Not sure what was the issue. Sent an email asking what is going on and I got the reply the day after dispatching the package. Aslo I called their number next day after sending an email and lady on the other side told me that everything is fine and on Monday shipping status will be updated as it was in the end. If they were completely honest what was the problem when I asked I would give them 5 stars.

  • Would you recommend us? Yes
10

Awesome customer service

Awesome service. They actually listened and addressed my problem very quickly. One of the best customer service I've ever dealt with. Super recommended!

  • Would you recommend us? Yes
10

On time good quality

HIghly satisfied

  • Would you recommend us? Yes
10

Received what I ordered, customer support is helpful

Website is great, easy to Order, process was god, when I had question, they immediately answered. The product I received looks good, but I am still waiting for the results

  • Would you recommend us? Yes
1

No respond at all when I try to contact

No respond at all when I try to contact about my delivery

  • Would you recommend us? No
8

A good start...

The kit arrived discreetly with no problems. I had a good first flush, but lots of mushrooms growing along the sides of the tray buried in the substrate which made them hard to harvest without digging about and ruining the sterility. I had a few on second flush, total of about 20g which I was pleased with, not bad for a beginner!

  • Would you recommend us? Yes
10

The most professional customer service team.

They are very kind and highly professional in customer service, and their products are first-class.

  • Aanbevelen? Ja
10

Exceptional and top-notch customer service

Zamnesia team is one of the best customer service teams I have dealt with. They always will help the customer and be very professional. I appreciate the work they do and care of their customers

  • Would you recommend us? Yes
10

Excellent service

Great products , great communication , one of my favourite websites

  • Would you recommend us? Yes
10

Faultless

Easy to use website, fast dispatch time and good communication. Product arrived promptly, all good.

  • Would you recommend us? Yes
5

Nie polecam

Trufle powinny być przechowywane w warunkach chłodniczych a te były przysłane w zwykłym kartonowym opakowaniu przez co straciły swoje właściwości

  • Poleciłbyś nas? Nie
10

Best shop

Everytime without problems

  • Would you recommend us? Yes
8

Excellent

Packet received, fast service.

  • Would you recommend us? Yes
10

Love Zamnesia but has an unfortunate experience recently

We have always had a great experience ordering from Zamnesia and love their products, unfortunately the last order we made we only had a 3 out of 5 germination rate which is unfortunate because normally the germination rate is very good.

  • Would you recommend us? Yes
10

Eccellente!!

Sito con vasta scelta di articoli ,team super preparato e disponibile,pacchi ben curati e spedizioni veloci! top n1

  • Aanbevelen? Ja
10

Satisfied Customer

Satisfied

  • Would you recommend us? Yes
10

Fast delivery & fast fruits

Within 2 weeks im harvesting my first flush

  • Would you recommend us? Yes
9

Great service

Great service

  • Would you recommend us? Yes
2

Worst experience ever with Zamnesia

It has been the worst experience ever with Zamnesia. I’ve been a client for years and I’ve never had problems like with my last order. I did not receive any confirmation of the payment or news about my order for three weeks. I tried to contact the costumers service multiple times, at least once a week, without results. The answers arrived almost a month later, all together, saying that it was okay. No one cared about the fact that I thought my money were gone for the whole month. I’m not sure I’ll order from you again.

  • Would you recommend us? No
10

Always good quality and service

Zamnesia has a wide range og quality products and if there's any problems they are very helpful.

  • Would you recommend us? Yes
5

Most of the products i bought where oke, except for the truffels they where moldy when they arived

Products where for the most oke i m still waiting to see if the growkit starts growing bht the truffels were moldi when they arived

  • Would you recommend us? Yes
5

Slow delivery

Used to be quick delivery, now taking too long. Last couple of deliveries took so long items had perished, over €100 worth. No option to pay extra for fast delivery. Other issue I had was they didn't not have one item so they delayed entire order. Communication extremely slow. They did eventually refund but took nearly a month after original order was placed. Never had these issues before, not sure what's changed but hope it's rectified

  • Would you recommend us? Yes

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