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6

Great product variety and selection, but rushed customer support

Zamnesia offers an impressive range of products and seeds, and their website is well-organized and easy to navigate. The returning discounts and special offers are nice to have. However, my experience with customer support left something to be desired. Responses felt rushed and not very attentive to the specific issue I had. It gave the impression that resolving my concern quickly was more important than resolving it properly. Overall, great shop with a lot of potential, but I hope they take more time to listen to customers in the future.

  • Would you recommend us? Yes
10

Fantastic

I am very happy with the service and the quality of the products is outstanding, I am happy to be a returning customer

  • Would you recommend us? Yes
10

Good service and customer support

Zamnesia has a great collection of products for all your "smart" needs. Their products are of good quality and fair prices. The customer support is quick and helpful. When I got a wrong item delivered by accident, the customer support answered after not even a day and the issue was resolved the day after that.

  • Would you recommend us? Yes
10

Great service

Good customer service

  • Would you recommend us? Yes
10

100% Support & Service

Zamnesia offers excellent service and support, even when something doesn't work perfectly. I can wholeheartedly recommend Zamnesia and their support. Thank you very much.

  • Would you recommend us? Yes
10

Perfect delivery, perfect products

I ordered 2 x 3 seeds. One of them (Critical Mass Fast) already included 1 free seed. Sensi seeds - hindu kush auto also contained 4 seeds, despite me only ordering 3. And I got an additional seed from Royal Queen Seeds, which would normally cost 12€, for free!!! Thank you very much

  • Would you recommend us? Yes
10

Problème de germination

Suite à un soucis de germination avec le kit, j'ai été indemnisé de la commande... Super service client.. Je recommande..

  • Would you recommend us? Yes
10

Great experience

I've ordered a couple times and it's always gone smoothly. With my latest purchase there was a mix up with my order but everything was handled quickly and expertly to correct the mistake. I tend to judge companies by how they handle it when something goes wrong, and this was 5/5. Will come back again!

  • Would you recommend us? Yes
10

Fast shipping. Good product!

Its easy and good. This is my second grow kit i buy from zamnesia and looks good allready!

  • Would you recommend us? Yes
10

Fast, professional, satisfied

Very good, clear, great communication, great offering, 0 complaints.

  • Would you recommend us? Yes
9

Very good Service

- Very good and friendly Service. - seeds from lot of different Breeder - Fast delivery

  • Would you recommend us? Yes
10

Very good customer service

I bought a shroom kit that didn't really give me any effect and i left a review saying that it might have been my own fault and they just asked me a couple questions and send me a new one even though i didn't ask for it i give it a 5out of 5 and i would recommend zamnesia

  • Would you recommend us? Yes
10

Bien livré

Bon produits conformes.

  • Would you recommend us? Yes
10

Best Support-Team ever!

I've never experienced better customer service than at Zamnesia! Great products, fast shipping, and outstanding service. Unfortunately, two of my seeds didn't germinate, but they responded immediately and looked for solutions. I'm so impressed with the support team; simply first-class! A great shop and even better service behind it. They stand behind their products. I would give them 100 stars if I could.

  • Would you recommend us? Yes
10

Amazing product and even better customer service.

I ordered some shrooms and, due to an error in the address that was entirely my fault, my shipment went astray. No-one could have been more patient and helpful than the Zamnesia customer service team, and when my kit arrived, it worked exactly as advertised. Really good experience in every way, 10/10.

  • Would you recommend us? Yes
10

i recommend Zamnesia 100%

I consume magic truffles from Zamnesia since few months and everything is always perfect. The after-sales service is very responsive and attentive they are super professional. You can order eyes closed…

  • Would you recommend us? Yes
10

Fast and safe

Excellent customer service

  • Would you recommend us? Yes
10

Der beste und netteste Service, den ich bis jetzt hatte!!!

Obwohl der Fehler sehr wahrscheinlich bei mir lag, wurde mir von der "Hausmarke" kostenlose Ersatzsamen nach meinen freien Wahl angeboten und Tipps mitgegeben. Dabei habe ich mich nicht beschwert, sondern sie haben lediglich meine Rezension gelesen und wurden auf Problem aufmerksam. Die deuschen Verkehrsbetriebe könnten sich von diesem Service ein Beispiel nehmen!

  • Würden Sie uns weiterempfehlen? Ja
10

Preofessional service

I received good and quick help from Zamnesia when I had - by mistake - treated the product incorrectly. I was very sorry for my mistake but they quickly sent me a brand new product and they made sure that I was satisfied. Thank you Zamnesia!

  • Would you recommend us? Yes
10

Super

Bester online Headshop

  • Would you recommend us? Yes
9

Good

my product arrived broken, and they replaced it. good and friendly

  • Would you recommend us? Yes
10

Wonderful support and service

Exemplary company.

  • Would you recommend us? Yes
9

Great customer service

I had a problem with my order and they quickly reach me 1nd propose a solution. Very efficient and kind. I recommend strongly

  • Would you recommend us? Yes
10

Perfect as always!

Fast delivery, outstanding quality

  • Would you recommend us? Yes
10

Problem solved

As I wished the problem has been solved

  • Would you recommend us? Yes

Company details

10 JM Keynesplein

Amsterdam 1066 EP

[email protected]

À propos de Zamnesia.com

Fort de nos expériences, nous considérons Zamnesia comme l'une des smartshops en ligne les plus influentes et importantes en Europe. Leur offre variée propose des produits soigneusement sélectionnés, incluant des graines de cannabis haut de gamme, des herbes originales et des accessoires innovants. L'approche centrée sur le client et le souci constant de la qualité font de Zamnesia un choix de confiance pour ceux qui recherchent des expériences enrichissantes et de nouvelles perspectives.

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