Commentaires pour Zamnesia.com

Good experience with amnesia, first order from them. Fast delivery.

I' m pleased with Zamnesia customer service. Response time is really quick, and the team is really helpful.

Despite being in the middle of switching warehouses zamnesia dealt brilliantly with my order. They contacted me to inform me that I may have to wait an extra week for my item to be dispatched but fortunately the delivery still arrived promptly and in good order. Thankyou. Will definitely recommend to others. Peace and love

Even though this is my third pack of growing mushrooms. Two have been successful but this last batch as only produced four not good enough really I will try a second flush but not hopeful I'm afraid

First time I bought seeds everything went smoothly. Second time my package got "lost" and couldn't get ahold of anyone for 10 days until I called at 4am. The person I did talk to was amazing! Very kind , helpful , and got my package resent. That's the only reason I didn't give 0 star. I emailed, called, left a note on my order, messaged on Instagram.... No replies.. it was a little frustrating and I honestly thought I was going to get ****med. But thankfully the kind representative was able to fix my issue and restored my faith in the company.

Smooth and nice service

everything was fine

I am very disappointed with Zamnesia’s service. My order was paid for weeks ago, delivery is heavily delayed, and no reliable shipping date was provided. Customer service was unfriendly and incorrectly claimed that withdrawal from the purchase was not possible, which is false under EU consumer law. Due to the lack of transparency and poor support, I would not recommend ordering here.

Good service, Can’t wait my shrooms to grow..

My order was easy to make, payment was simple, products were delivered in a timely manner and were as described.

Everything is fine!

Don't even bother trying with someone else,these guys got the sauce.

Great quality product and had no issues with delivery.

Im very satisfied with the service and the discounts what i got. Thank you.

Have bought items including seeds, shrooms, pipes for many years from Zamnesia. Always excellent service and great goods. Useful information on interesting topics, Zamnesia get top marks from me.

I ordered seeds and additional grow equipment from Zamnesia and everything was perfect. The products were high quality, well packaged, and the delivery was fast. Everything matched the description exactly and the overall shopping experience was excellent. I can definitely recommend Zamnesia and will order again.

Quality Products and fast delivery

fast and efficient delivery. good quality products.

Always very helpful and more than accommodating. Couldn't ask for better customer service. They address any issues right away and go above and beyond to make sure that they fix the problem.

THIS COMPANY IF YOU CAN EVEN CALL THIS **** SHOW SUCH WILL STEAL YOUR MONEY AND NOT HONOR THE ORDERS. WILL NEVER RESPOND TO YOUR EMAILS ONLY WITH A AUTO EMAIL WITH A **** RESPONSE NUMBER THAT THEY WILL NEVER GET BACK TO YOU. PHONE NUMBER IS N.C. BUT SHIPS FROM OR. THEY SAAY THEIR HOURS ARE FROM SUCH TIME AND THEY ALWAYS HAVE A AUTO MESSAGE SAYING THEIR OFFICES ARE CLOSED. BUYER BEWARE IF I COULD GIVE NO STARTS I WOULD MODERN DAY ROBBERY.

After exchanging approximately seven emails with customer support, I was finally given the following option: “We will provide you with a gift card worth €105. You can immediately use this gift card to purchase any other type of product in our online shop. It will be valid for one year. We will also issue a refund of €97.98 to the card used for payment. This process may take up to 10 working days.” This situation occurred entirely due to the vendor’s fault. The order was meant to be a Christmas gift, yet it did not arrive for Christmas, nor even for New Year. When the package finally arrived, I immediately stated that: the products were expired, and they were clearly not stored under optimal conditions, despite having spent over three months in transport. After contacting customer support honestly and requesting compensation of €150 (only €50 more than my original order), considering: the uninsured transport, the extremely slow response time, and the consistently dismissive and unhelpful replies, I rated the customer service as poor and the transport handling as irresponsible. In hindsight, I should have refused to collect the parcel. By accepting it, I lost the opportunity to properly dispute the delivery. I am now left with expired products worth around €100, which are unusable. I do not intend to take legal action, but at this stage: I have no usable products, no proper refund, and no compensation for damages or inconvenience. Customer service has stated they can do nothing further. Thank you, Zamnesia. I will continue with high24

All ok

Everything went very well, thank you!

One week after placing my order and it hasn't even been dispatched. I contacted customer service and received an answer (three days later) that due to changing warehouses there are dispatch delays of at least a week. None of this was disclosed prior to purchasing, and now they're refusing to cancel or refund orders despite these crazy delays. According to the discord there's a backlog of over 4000 orders, yet zero transparency, support or compensation given to customers. And they continue to advertise sales and discount codes with such an insane backlog, and zero warning of the delays? Terrible customer service.

Fantastic experience—right up until I paid. Great selection, good prices, and a functional website ***l you into a false sense of security. Then half your order vanishes into the void and customer support perfects the art of non-response for over a week. Judging by their Discord, this is less of an exception and more of a business model. Still, huge credit to them for consistently sending daily promo emails. Clearly that department is fully staffed. Avoid unless you enjoy donating money and waiting for nothing.