Commentaires pour Zamnesia.com

Not much more to say than my title... Had a few questions and concerns, but the quick and professional response solved my issue. Will be using Zamnesia for as long as i am able. Thanks Guys

Provided different invoice to customs than I received from purchasing. This lead to charges which should not have been applied. Support initially denied the error then refused to help after they were proven to be wrong

I'm a repeat buyer, however, this was the first time I bought Zamnesia mushroom grow kits. I find that it's even less effort with the Zamnesia mushroom grow kit in comparison with others, due to pouring 150ml of water in the bag at the beginning rather than spray the inside of the bag regularly throughout the growing process. Little things, but for an amateur like myself, I feel like there's more potential for progress. Similarly, I also try to choose those type of mushrooms that might be easier to grow, which could be less fussy so to say. Still plenty to learn to get the most of it, but I do think that this time it's been working better for me. Certainly will buy again.

Zamnesia is definitely THE STORE They should write a manual: “How to Keep a Customer.” It would be a bestseller. F.the rest

My product arrived incomplete. When I told them, they hadn't any problem to sent it again. I week later, more or less, I had everything.

Everything as described, super clear, quick delivery!

Super Kauferlebnis.

Delivery turns up a day later from what iam told/sent thru email, apart from that came well packaged.

Ich bin wirklich sehr zufrieden mit Zamnesia! Die Lieferung ist immer schnell, diskret und absolut zuverlässig – besser geht’s nicht. Die Auswahl an Produkten ist riesig, vielfältig und von sehr guter Qualität. Besonders toll finde ich auch das Treuepunkte-System und die regelmäßigen Rabatte, das macht das Einkaufen hier noch attraktiver. Ganz klare Empfehlung – Top Shop, super Service und Qualität!

Esperienza di supporto andata benissimo, hanno risposto in un giorno lavorativo chiarendo ogni dubbio

No problem with customer service any issues I had they made sure to address it quick and directly

I have been customer few years now and shipping is fast, staff is very friendly and professional and always willing to help you even send new product when i messed up. One seed didn't grow and they immediately send 5 more. Reward system is absolutely addictive because who could say no to free stuff that is only for members and best thing is that if you are 18+ you can join in. It's very hard even considering any other than Zamnesia.com. Zamnesia is company that make other companies take notes how to run business like they do. 6/5 star.

I ordered outoflowering seeds, but I got normal seeds which grew like over 2 meters. The thing is, that the suppport asked me questions which do not have anyhting to do with the topic. They ask for pictures, but I already sent pictures. The questions about light and watering doesnt make any difference that autoflowering plants dont grew 2 meters high. They get max a meter. Its totaly different. So im not very happy about the support. In the end i got my money back for this seeds, which i appreciate. Service ok.

Great service, always very reliable with regular updates on orders and offers they have on. Never had an issue. Thank you.

I have bought 3 kits so far . The first two worked great . Unfortunately the 3rd one didn't produce much but the guys resolved this quickly. Great products . Great customer service.

Have just become a member and made my first order, came across this supplier after using one of my other regular suppliers, had look at items on offer and was impressed by a good selection at good prices so ordered. Parcel was dispatched quickly and was ready for delivery, had a bit of a shock when I had to pay quite a bit for import duty so I contacted customer service who said there was nothing they could do about it so I ended up paying it so I could get the parcel delivered, I have noticed since they now have a limit which explains going over it will be liable for import tax, I did tell them it should have been more clear before you checkout! Which they now seem to have done. I think I will still order again soon as they do have some good offers. Thanks again.

aaa+++ happy as usual!

The purchase was easy and delivery was fast With regular updates, discreet packaging and as a first time grower i found the instructions very clear and straight forward over all great experience

Golden Teacher – fast and efficient delivery! Shipping took only four days, and I even received an extra “kit” in a small greenhouse bag. They’re now placed in the bathroom under the skylight, with floor heating keeping it around 25 degrees.

Willing to replace seeds that did not germinate at a 2:1 very quick as well

Leider ging bei einer meiner ersten Bestellungen etwas schief, nachdem der Fehler anschließend vom Support geprüft wurde erhielt Ich eine sehr faire 1 zu 1 Erstattung und die Nachfrage ob dies Okay sei. Das Zamnesia Team erkannte die Lage und lies mich nicht hängen wie andere Anbieter im europäischen Ausland. Mein Fazit : Falls mal was bei einer Bestellung schief gehen sollte brauch man nicht gleich in Panik geraten auch wenn dieser Anbieter nicht seinen Sitz in Deutschland hat, Ihr Team versteht Mails auch auf Deutsch und antwortet sehr kompetent und hilft einem auch weiter ( Bei Problemen empfehle Ich Bilder direkt bei der ersten Mail an den Support dranzuhängen, da so einem MEGA schnell geholfen werden kann ). Das Sortiment ist so riesig und für jeden Natur Patienten ist was feines dabei werde definitiv öfters da bestellen. Weiter So ! <3

Fast delivery. But missing grow details and paperclips. Small details but annoying.

Contact ist also very nice, responding time is okay.

The products are good, I can’t complain. The only thing that annoyed me a bit is the delays in the delivery. It’s said that it takes 4 business days once ordered, and it took way longer. Also, there was no clear message about the delivery being delayed when ordering. Maybe you could add an option to have overnight delivery/express delivery even with extra costs if necessary. I had to cancel a party because the parcel was late.

It was my first order from Zamnesia and I was a little bit nervous. But everything was perfect. Quick delivery and all product were in nice shape. Also gift was very nice. Thank you.