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9,1
3 441 avis au cours des 12 derniers mois
92% recommande cette société

Commentaires pour Zamnesia.com

  • Score total 9.6
  • Nombre total d'examens 18 687
  • Recommandations 98%
  • Pages vues 667 793

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8

Score: 08

After a little back and forth zamnesia stepped up and solved the issue. It took a while, probably because of the switch in employees trying to assist me.. but they have agreed to either send me new ones or let me spend the budget in a diffrent seed bank. I chose for option 2, and wil be growing these another time because of the age diffrence in plants by the time they new steeds arives. Thanks for the honest help

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

This is the second time I got the mushrooms kit. If you have a question/problem they answer you by email very fast and help you/solve it. Btw very good ***. You’ll be great with 3-4gr

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Very good replacement policy

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Top, top custumer service 👌 A friend recommended me to use Zamnesia and now I recommend everybody to use Zanmesia 🤷‍♂️ They must be doing something right👌

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Good client service , i was not happy and i told them 2x :) They made the extra effort and made me happy . Thx zamnesia

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Excellent! Fast shipping and best quality.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

It's the first time I've ordered with Zamnesia and ordering is very straight forward and easy ,delivery was fairly quick. I did have problem with my products as could be with natural stuff ,so I contacted costumer service and got a Quick response and Zamnesia proved to be a reliable and professional business resolving my problem . Happy with this company and will definitely order again.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

I have purchased products from Zamnesia in the past and was satisfied everytime, but I feel compelled to review my last experience. I purchased a highly rated product but was disappointed with the results, I then contacted Zamnesia to find out what might have gone wrong. They replied immediately and were incredibly helpful with diagnosing the issue (which was caused by me). Zamnesia customer service taught me how to handle & store the products properly and how to use them effectively. This might have been my best experience with any customer service department in all my 28 years! Thank you Zamnesia! You guys are going gods work during these chaotic, and stressful times.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

I love each one of the products I've purchased! Very satisfied! Fast shipping, very discrete.

  • Would you recommend us? Yes
Geverifieerde klant ,
8

Score: 08

Good and fast

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

This was my first experience with Zamnesia and I am very satisfied. I've had a problem with the things I've ordered, but the costumer service have found a solution very fast offering me another free shipping new order or a voucher. I highly recommend this experience

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Excellent products Very efficient customer service

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

fast delivery, individual approach to the client, I advise

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

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  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

the packaged arrived discreetly packed and within the time frame they initially gave me. the product was great. 10/10

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

After some mail exchanges my issue was solved by Zamnesia team. A serious customer care who don't mind spending time trying to solve an issue. I can't get more happy, a big thanks and all my respect. My next commands will be done eyes closed. Best regards, ***

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

The King of websites

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Great customer service!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Superb communication and fast efficient service.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Really great customer service. Quick to respond to queries and really kind and helpful. 5 star staff for sure.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Recommend for shopping.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Had an issue with a missing item, they solved everything super fast. Nice staff, keep it up!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Ordered a few things here, one didn't work and Zam' was so helpful! Great customer service really and great products ! I'm satisfied 😁

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Great customer service, according to me, begins with listening and trying to understand the problem - and this is what I experienced with Zamnesia’s support. I can be quite picky with customer support, but when I feel heard I feel happy! 2 of 4 ordered grow kits ended up not producing anything and when I contacted Zamnesia I was asked to respond to 7 questions for each of the 2 kits, which was a great way for them/us to get to the root of the problem. And for them/me to learn so as to avoid repeating it in the future. After all was said, done and investigated Zamnesia kindly decided to replace both kits and I am impressed, happy and will remain an even more loyal customer and an ambassador. Well done and thanks!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Good selection, good prices and fast shipping.

  • Would you recommend us? Yes
Geverifieerde klant ,

Company details

[email protected]

www.zamnesia.com

À propos de Zamnesia.com

Fort de nos expériences, nous considérons Zamnesia comme l'une des smartshops en ligne les plus influentes et importantes en Europe. Leur offre variée propose des produits soigneusement sélectionnés, incluant des graines de cannabis haut de gamme, des herbes originales et des accessoires innovants. L'approche centrée sur le client et le souci constant de la qualité font de Zamnesia un choix de confiance pour ceux qui recherchent des expériences enrichissantes et de nouvelles perspectives.

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