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9,1
3 425 avis au cours des 12 derniers mois
92% recommande cette société

Commentaires pour Zamnesia.com

  • Score total 9.6
  • Nombre total d'examens 18 708
  • Recommandations 98%
  • Pages vues 674 572

Filters

10

Score: 10

Don't be fooled by the few reviews stating that their customer service isn't good, because that's simply not true. I have placed an order and have made the decision to cancel it. This is because the legal status of importing certain products is not fully clear in Germany (which is obviously not Zamnesia's fault). I have already paid for my order and requested a refund. Within a few hours I have already received an answer from a lovely employee of their customer service team. Thus, there were absolutely no issues with cancelling my order and getting my money back. I will definitely order something again once I have done more research on what's fine to buy.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Great Service

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

The best customers service. Delivery is fast and discret. What do you want more?

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

I had a very peculiar experience with shopping on Zamnesia. The package arrived on time. The package was anonymous and unidentifiable. There where some advertisments that criminalized the package but that is no issue in my opinion (i believe you can ask them not to put anything else in the parcel). But the real case of my order was the failure of a kit I ordered. The kit went bad and after proper investigating me and zamnesia reached an agreement that the kit was faulty and send me a replacement. It made me feel like it was no longer an anonymous eshop but a store that I can trust.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Never havent got any problems with orders. Delivery, quality of products and prices are first class. Thank you!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Everything OK. Best!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Probably the most attentive, responsive, accommodating, and friendly customer service I've ever seen.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

I have stopped several times at Zamnesia and every time have been satisfied with the product or impressed with their customer service, that goes to great length to Secure, that their customer is happy. I recommend them highly.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Very serious brand, and great customer service. Bought already a few items and I never had anything to complain about.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

My experience with Zamnesia, here we go... Fast shipping and stealth packaging. Product dissapointed me a bit, but the service from the Zamnesians is just perfect. Thx for helping mankind with wisdom

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Very helpful.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Good Trip whit my bike

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Excellent products. Top quality customer service. Returning customer!!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

I accidentally provided the wrong address, but support helped rapidly and got my package shipped to correct address. Would recommend!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Myself and a friend bought Magic Truffles Valhalla back in July. We took them on separate occasions with our partners and were really disappointed when all four of us got nothing from them. After contacting the support team (who, up until that point had been super helpful), I was disappointed by the response they gave, suggesting that it was us and not the products that were the reason they didn't work. After leaving a poor review on here, I was immediately contacted by somebody else from the company and they agreed to send me more truffles for free, plus an additional amount as a goodwill gesture. *** I guess we were just unlucky with the first lot that we bought. So, thank you Zamnesia. I'm grateful to you for doing the decent thing and rectifying the situation. I will definitely be buying from you again.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Amazing service. I've ordered twice from Zamnesia and everything arrives within the estimated delivery time and in the best of conditions. Totally recommend to anyone and I definitely will buy from this website often in the future.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

I'm really satisfied with the service of zamnesia! My grow kit wasn't good for some reason and so I contacted the client service. After explaining and sending some photos, zamnesia has sended me a new grow kit! Thanks zamnesia, I will definitely buy another one later on👍

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Great service and a hell of an awesome and fast costumer support. I had a problem with one of my items been damaged when I received it and within a couple of hours and emails all was fixed and now waiting for the replacement item

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Amazing service!!! Thanks!!!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

I messed my grow kit up and they just sent me a new one they are so nice and freindly

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Hey Guys, i really can recommend you this Site. The Quality of the Products are really great. The Shipment to germany took around 5 days, but over the Weekend. So the Delivery will get to you in 2-5 days. I orderd a lot of different Items and almost all of them received. One Produkt was shipped 4 times and i just orderd 3. But they missed another item which i orderd twice. So i was missing around 10 €. After i contacted the Support, they wanted to send me the missing item, but i didnt want them to handle the Shipment and stuff for just one item. So they gave me a voucher code with the value and i can use it 1 year. So they really search for the most fitting way for the customers. I can really recommend this Site. Have fun and be Save.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

My culture failed and they immediately sent me a new one. Perfect service and support !

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Super service, intet mindre! De sendte mig et nyt kit, da den jeg havde købt ikke gav mere end 1 flush. Det kalder jeg kundeservice på 1 plan.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Easy to use webshop with dito payment. I was very pleasantly surprised with the speed of delivery. All in all, perfect experience. Highly recommend!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

The kit was great and the yields quality was spectacular!

  • Would you recommend us? Yes
Geverifieerde klant ,

Company details

[email protected]

www.zamnesia.com

À propos de Zamnesia.com

Fort de nos expériences, nous considérons Zamnesia comme l'une des smartshops en ligne les plus influentes et importantes en Europe. Leur offre variée propose des produits soigneusement sélectionnés, incluant des graines de cannabis haut de gamme, des herbes originales et des accessoires innovants. L'approche centrée sur le client et le souci constant de la qualité font de Zamnesia un choix de confiance pour ceux qui recherchent des expériences enrichissantes et de nouvelles perspectives.

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