Commentaires pour Zamnesia.com

Don't have the product and getting sent a review not possible

Ich bin seit inzwischen 5 Jahren Kunde bei Zamnesia und habe dort schon einige Euros ausgegeben. Die Samen sind in einer super Qualität und wenn mal irgendwas war, war der Kunden Support sehr kulant. Ich mag den Tribe und die gratis Geschenke beim bestellen sehr und kann daher Zamnesia jeden weiterempfehlen!

Ordered there a couple of times. Don't have any substantial complaints. Had contact with the Support Team recently cos a product in my order wasn't available anymore. Issue was solved in two day cos I had a follow up question the Team answered and explained in a clear and polite manner, otherwise it would have been one day. One thing that would be great for the future: They informed me about the missing item in German, I replied in German but from there on the conversation was in English. Not a big problem for me but I can see people beeing upset about something like this.

Nice selection and interesting loyalty program.

Whole experience was excellent. Ordering, price, communication, delivery and product. I'll definitely be using Zamnesia again.

Always happy with orders. Customer service is excellent. Overall very good community.

Buena

All went well. My kit was likely contaminated but with the help of the costumer supper who was outstanding, I managed to get a few shrooms out. Thanks!

I add an issue related to the carrier and zamnesia was prompt find a solution and send me the order again with no cost. Amazing support!

Best site to get trustworthy "treats". I purchased several times from Zamnesia, most often shrooms grow-kits. Delivery was always timely, with discrete and good packaging. Products live up to expectations and Zamnesia always provides clear instructions, dos and don'ts. Customer support has always been quick to reply, professional and helpful, whenever I had questions or, just once, an issue with a product. It will remain my go-to place for those lovely shrooms!

First issue ever and with a quick email everything was sorted out quickly! Nothing bad to say about this company, love it. Only sad some of the stuff I would like to buy is out of stock haha.

Not everything in my package was in it but after a picture and some mails everything is sent without an issue. They listen and solve the problem

I had a problem at first but after a few emails Ludo sorted it for me.

The press I ordered was shocking, the tolerances on the press were terrible with a big gap around it, it just made a mess and didn't work. Contacted to express my disappointment and was told id have to return it at my own cost (to the Netherlands) and in fact no I can't return it because I had to use it to find out it was defective. Not impressed and £30 down the drain.

Much loved classic s

all is fine

I've been using zamnesia for about 5 months now excellent products and great customer service .

Recommended, great shop and items

Fantastic products, generous giveaways and faultless customer service.

Alles sehr professionell.

Unfortunately, in my numerous orders I had 2 seeds that didn't germinate properly. Zamnesia's support contacted me immediately and replaced the full batch! Absolutely amazing and super uncomplicated. For me there is no better supplier with such a service. Keep up the good work! Thank you. Michael

Great products

Best in the game. Highly recommend

I can't describe how awesome this company is I've ordered from zamnesia for 2 years now just to explain how awesome they are my last order I ordered 20 seeds and probably all my fault I didn't get the seeds to pop I reached out to zamnesia to tell them a knowledgeable service professional responded back with amazing advice and they sent me 14 better seeds giving me another chance every seed popped and looking amazing thank you zamnesia for excellence

if you have a problem an email and there very helpful don't mess about to fix problems and care about what the customer thinks plus the gifts and things you pick up On the way is brilliant and the tribe scheme is an excellent idea also the information about growing and stuff i got over email is amazing...... over all happy and I look forward to trying more products