Filters

10

Mixed feelings - Overall happy about the customer support.

My experience with Zamnesia is mixed. My first growth kit & 2nd got contaminated and I couldn't enjoy the product as hoping to. However, I understand how this process is very sensitive and gentle and there might been issues on the process or on my side, so I take some guilt as well. The customer support of Zamnesia was flawless, they tried to offer all the help and support and even replaced the growkits for me, for a last try. I wish more placed would be so customer oriented as Zamnesia, totally recommending them, I just believe I was unlucky.

  • Would you recommend us? Yes
10

Excellent service

Thank you for your fast answers and help

  • Would you recommend us? Yes
10

Lovely Customer Service

I did not receive my package but the customer service was very helpful

  • Would you recommend us? Yes
10

Best service

I have not received all the products as of my order. However, the customer service of Zamnesia made me super happy by offered me with good options of their shopping experience. Thanks team and you got me as a loyal customer.

  • Would you recommend us? Yes
10

Freundlicher, schneller Kontakt und stets bemüht, die Probleme der Kunden zu lösen.

Ich hatte ein Problem mit nicht keimenden Samen, nach einer Rücksprache mit dem Support wurde mir Ersatz gewährt,welche nun alle ausnahmslos keimen. Vielen Dank für die schnelle Problemlösung und weiterhin viel Erfolg.

  • Would you recommend us? Yes
10

Excellent

Great service. Great price and delivered ahead of schedule.

  • Would you recommend us? Yes
9

Brilliant Service

Service was great. Delivery was quick

  • Would you recommend us? Yes
10

Perfect customer service

I appreciate good customer service and that's what I got from this company. The shipping was very prompt with the product well packaged and secure. I have just started with my first fresh grow kit and I'm looking forward to the fine results by following the informative instructions on the shops website. It's a pleasure to know that a responsible company exists within this field, I will be sure to support them going forward.

  • Would you recommend us? Yes
10

Problems solved easy

Recieved a piece of dirt instead of a seed but they helped a lot.

  • Would you recommend us? Yes
10

PERFECT

Hi, Presque 1 an de commande régulières, rapide, efficace et disponible au moindre problème. Professionnel et honnête. Je recommande.

  • Would you recommend us? Yes
10

Service client au top !

J'ai un problème avec des graines, le service client à été très réactif et nous avons trouvé une solution rapidement ! Merci !

  • Would you recommend us? Yes
9

Good

Experience is good, easy and informative.

  • Would you recommend us? Yes
10

Fast delivery and exceptional quality

Fast delivery and exceptional quality

  • Would you recommend us? Yes
10

Great product and instructions clear too

Arrived quick in perfect condition, online instructions and help clear and easy

  • Would you recommend us? Yes
10

wonderful

it was very easy and efficient

  • Would you recommend us? Yes
8

Never disappointed

This website has been working for a few years now, and through my purchase I only had 1-2 mistakes, always solved by the Client service. Thanks for existing, thanks for making zamnesia a way of sharing knowledge and enjoying yourself while being careful and always learning something throught the website and the blogs.

  • Would you recommend us? Yes
10

Really nice experience

I've used these guys a few times and only had one issue ware seeds I order i got sent the wrong ones qouple of quick email and they sent me replacements right out

  • Would you recommend us? Yes
10

Great shop, great products, great service

I really love this shop. It‘s so much fun to browse through and discover all the nice products and their very inspiring descriptions. When I had trouble with any product, the service was perfect and obliging. Always a pleasure.

  • Would you recommend us? Yes
10

Great service

Great service

  • Would you recommend us? Yes
10

Very fast delivery!

Packaging and delivery was excellent and very fast.

  • Would you recommend us? Yes
10

Good service

Products delivered as ordered

  • Would you recommend us? Yes
10

I highly appreciate the very professional approach and customer service.

We have purchased products from the company several times. Everything has always gone smoothly. The last time, we had to file a complaint about one product, and the whole process was resolved very quickly and efficiently. All the other products we’ve bought from the company have always been of high quality. The website provides a detailed description and user manual, which is very helpful. Overall, we rate it 100%.

  • Would you recommend us? Yes
10

Love it

Best products on the market

  • Would you recommend us? Yes
10

Easy to use, quick delivery

Delivered to UK within 4 days, had my first harvest 2 weeks later and had a rather large amount of material once dried! Now trying for consecutive flushes so fingers crossed. Very easy to use though, highly recommend

  • Would you recommend us? Yes
9

The best shop for years

I've been a regular customer for ages, have never been disappointed and can therefore only recommend it to others

  • Would you recommend us? Yes

Company details

10 JM Keynesplein

Amsterdam 1066 EP

[email protected]

À propos de Zamnesia.com

Fort de nos expériences, nous considérons Zamnesia comme l'une des smartshops en ligne les plus influentes et importantes en Europe. Leur offre variée propose des produits soigneusement sélectionnés, incluant des graines de cannabis haut de gamme, des herbes originales et des accessoires innovants. L'approche centrée sur le client et le souci constant de la qualité font de Zamnesia un choix de confiance pour ceux qui recherchent des expériences enrichissantes et de nouvelles perspectives.

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