Reviews voor Zamnesia.com

Despite the error in the preparation of the package (the main item, i.e., the kit with mushrooms, is missing) the assistance received was fast and very professional. I was also offered a generous voucher as a refund, which I declined since I did not need it.

I had a product arrive damaged, but Zamnesia’s customer support handled the situation perfectly. They responded immediately and offered me a solution right away. I was even given the choice of how I wanted to proceed, which I really appreciated. The communication was friendly, fast, and professional. Truly excellent service – I’m very impressed and will definitely order again. Highly recommended!

Sehr große auswahl und alles kam schnell bei mir zuhause an. Die produkte haben alle eine sehr gute Qualität. Und es giebt auch sehr gute rabattaktionen Sehr zufrieden

Sehr sehr Gut Team

Easy to browse on site. Delivery came through door in the week. Was nice to get a mini cattaloge too.

Weiß nicht wie diese Samenbank ansonsten arbeitet, um Euro‘s zu verdienen! Jedenfalls habe ich 2 Jahre hintereinander über 20 Samen erhalten, von denen nicht „einer“ auf gegangen ist…! Letztes Jahr habe ich sie anstandslos erstattet bekommen! Dieses Jahr sollte ich das Saatgut aus der Erde raus popeln dokumentieren… und Fotos oder dergleichen machen…! Was soll das…? Zamnesia nimmt sich nichts davon an…! Nach dem ich 2 Jahre hintereinander „nicht“ das Beworbene,… keimfähige Samen bekommen habe… und „Nichts“ erstattet bekommen habe…, ist Zamnesia raus und nicht Vertrauenswürdig! Hätte man sich meiner Kritik angenommen, unverzüglich wie im ersten Jahr Ersatz geleistet…, aber so scheint es eine Betrugsmasche zu sein…! Logisch…, nur so kann die Firma ihre Samen verkaufen! Nicht weiter zu empfehlen!

Had a small issue with a recent order. Customer service responded with a choice of solutions and actioned my choice quickly. Great to know customers can shop with confidence!

I have bought many times truffles to Zamnesia and there were good. Customer service is a delight.

shipping was fast i have my first few pins now will send next rating when grown

Save Yourself a headache and get your FRESH SEEDS fast! So simple even I can do it....Stoned. Good luck wceryone

I had a germination Problem and 7 out of 8 dis Not germinated so I contacted zamnesia and they replaced all These seeds

I have been a Zamnesia customer for almost 3 years. I have always been very happy with the products I've ordered, but more importantly whenever I encountered an issue, the customer support team has always been quick to respond to my requests, communicative and engaging, and finally has always helped me reach a solution that has ALWAYS been satisfactory. I have never once felt cheated of a single cent, or an unwillingness on their end to guarantee my satisfaction. Thank you Zamnesia team!

Molto gentili e disponibili. Consiglio! Ho mandato delle mail per alcuni problemi e sono stati molto disponibili nel risolvere il problema.

I had problems with one order. Somehow the yield didn't come through. Amnesia support responsed right away and sorted it out. Great thank you. I'll be back.

Easy to use and produced solid results. Clear instructions and good pin formation. One star off because some mushrooms grew on the sides and were tricky to harvest. Overall, highly recommended for beginners and experienced users alike.

This is how you do customer service. Thx for the help.

My mushroom grows doesn't work, 50 € thrown out of the window

I've tried several online smartshops over the years, and Zamnesia truly stands out above the rest. Their product quality is consistently excellent, with fresh, well-packaged items that always arrive exactly as described. The range of products they offer is impressive, catering to beginners and experienced enthusiasts alike. What really sets Zamnesia apart is their delivery service. Every order I've placed has been shipped quickly and discreetly, arriving on time with tracking information provided.

Never a problem with Zamnesia as usual. First class !

Very efficient and helpful - great website too was just a little disappointed with just one thing the invoicing paperwork and address labelling shows the postman what’s inside the packaging - other companies I’ve purchased stuff from are totally discrete so if any improvements are required it’s just the one point I’ve just mentioned other than that perfect 5 stars all round

Excellent communication and delivery was fast

The truffles are great my friends loved it

Nothing to say about Zamnesia. Huge Selection of seeds, fast delivery , low prices, good quality :)

Zamnesia's shipping works great, and the line of products is wide and mostly high quality. New innovations without forgetting the basics. Thats how you run a succesful business and get loyal customers!

First time growing mushrooms and I am impressed with the results. The kit arrived quickly and works exactly as per the instructions. Expecting a bumper crop in a few days' time!