Reviews voor Zamnesia.com

Any problem with my many orders has always been solved.

Returned to Zamnesia after many years. I was hoping to have a smooth experience by timing my presence at home to receive delivery of my order. Unfortunately due to some issues the process and shipping of my order was delayed by a substantial amount of time. Because of this I was not able to start the growing process as I am away from home until christmas. I understand that life does not revolve around me. Its a crazy time of year. It's ok Zamnesia. I forgive you as your existence has enabled me to gain much enlightenment. Many thanks. Dave

Everything is really well made, the design of the products and the quality are excellent... Wow, i cant describe how much i love the vibes from you guys, idk but its really nice <3 The only thing that is like 4.5* (not even a downside xD) would probably be the shipping time, but its very understandable since this are international orders, and in the holidays the Couriers are really stuffed with work (last order took 12 days to arrive at home, Portugal).

Excellent

Ordered my frost box and was very excited to see them shoot up, easy to grow and try out

Just waiting see what happens now but delivery was a little long at 16 days.

Item not arrived after over 2 weeks, took over 10 days to dispatch. Cannot review quality of.product yet, but kept being reminded / asked / prompted to leave a review, so here it is.

Zamnesia shipped fast but their choice of carrier has let them down. Service have been very responsive with reassurance though.

I liked the ordering experience with one reservation - at least some of the reviews of the products are obviously biased. I liked that customer service was responsive. I liked that the package arrived to me, however I am concerned about the delivery itself, as i was asked by the polish delivery service, InPost, about the content of the package.

Website easy to navigate and received what I ordered

Got a ruined kit But they were nice and quick to offer me a new one. Hopefully the new one is spitze! 5 stars from me

I have been using ZAMN for over 4 years now and i can say They are one of the BEST in what thye do ! If anything goes wrong with your order they will fix it ! always there for the custommer !! i really recommend !!!

Have been a regular customer for a few years. Good choice, helpful info on use, in my experience the quality of the products is great and they are packaged well and discreetly. Any issues have been resolved promptly by customer service.

It is completely unacceptable the way my order was treated. No responsibility for the delays. No answers and after I specifically demanded the remboursement. I only got ignored

Ik bestel enkel nog maar grow kits en truffels bij Zamnesia. Er is een groot aanbod aan kits en steeds goede deals. Ik ben erg fan van de fresh mushroom kits, wat een fantastische uitvinding dat je ze niet meer hoeft te sprayen!

Everything's great.

I've never had a problem with the items before but this time I ordered and it took almost 3 weeks before the courier tried to deliver it (18 days from the day *after* ordering to be precise). There was no contact to notify of a delay and I sent messages to customer services trying to find out when it would be sent or asking for a refund quite a few times that were either ignored or the reply was the template words about that day being day zero and i would receive it in around 5 days. The last template response mentioned something about black Friday being the cause of the delay but I'd ordered a week before that. I'm not going to order again, delays are understandable but the lack of communication and ignoring my messages only to occasionally reply with a standard message that wasn't relevant was the deal breaker. It's not customer centric, it's trying to do it on the cheap.

Good products, good support

Great products , great prices

Very simple and straightforward No complaints whatsoever

Very disappointing. The box is huge, but most of it is filled with cheap promotional junk you usually get for free. Only a couple of items have any real value. Definitely not worth the price – total waste of money.

Excellent all round experience.

My first order on Zamnesia, which happened unfortunately on black week, so I haven't received my order yet but I wrote a mail wandering where it was and I got a mail explaining that everything was okay but due to black week everything was delayed.

I cant comment on the quality yet, as spores in fridge, but if the last orders are anything to go by then it will be nothing but high quality. Thanks

So here's how it works. A message saying that your package has been sent... with a tracking link that clearly shows nothing has left warehouse even a week later. An email saying 'sorry' apparently they are inundated due to sale. Erm... your choice to sell beyond stock or warehouse capability, otherwise known as greed. Send a message on their site with their promised 48 hour return... and days later, nothing. Call the number on their site... it 'answers' to a blank. No message, no person, but you are charged for call. Mind blown in all the wrong ways. Never again, and I don't want the order, I want my 35 euros back!