Filters

10

Perfect

Fast delivery

  • Would you recommend us? Yes
10

Fast shipping and great customer support

The first time they sent the parcel it didn't arrive because I used the post office address. The reached out and said they will ship it again to my address free of charge. It arrive in 5 business days.

  • Would you recommend us? Yes
10

First time ordering and was very happy that order came so quick

Great service quick delivery! I’ll be ordering again

  • Would you recommend us? Yes
10

Had a problem but recieved really good service. Thanks!

Ive only had good experiences with this company. Their customerservice is excelent.

  • Would you recommend us? Yes
7

Customer service is slow

Returning customer here. I have submitted a ticket about an issue (their system could not accept my address), now its almost 7 days since I asked for help and my issue is still not solved. If it's possible, I will update this review once Zamnesia solves my issue.

  • Would you recommend us? Yes
6

Average

I’ve been ordering from Zam for a long time but recently got hit with a massive customs bill on my latest delivery with UPS. UK tax and customs charges, not Zam fault but hikes up the total price in the end. Also when deals are offered like 2+1 free on (GROW920) mushroom grow kits but every single grow kit only alllows you to add 1 grow kit to the basket something is off there! As if your out of stock on every grow kit when it comes to buying more than 2 grow kits of the same strain?! Seems strange. I also have experienced slower delivery recently than normal and 2 of my bags did not produce any fruits. I have several accounts over the years with Zam and usually it’s always been good :(

  • Would you recommend us? No
9

Quick delivery, good product & good customer service

Overall a good experience. Would recommend.

  • Would you recommend us? Yes
10

Excellent

Absalutely brilliant everything from start to finish smooth as and products are absalutely quality.

  • Would you recommend us? Yes
10

Outstanding service

I had a problem with a few seeds that I had ordered. What shall I say? The after sale service was just great. This is exactly how online business. Definitely not my last order!

  • Would you recommend us? Yes
4

I’m so disappointed but the service, I’m sure is fantastic

I received the grow bag and was so excited. Everything was easy and fine with order, shipping updates and delivery etc. But the lack of instructions upon arrival was a little frustrating. After some research (using chatGPT), I realised I wasn’t actually to do anything. I left the bag out of direct sunshine, in appropriate temperatures and then went away for several days and I returned to a bag that was full of mold. I’m reeeeeally sad…this was a birthday gift and not something I could normally afford. In trying to find instructions I peeled the gauze ever so slightly upwards. I now realise that i wasn’t to do that. But very difficult to know when it comes with no instructions. But as I say, the ordering and shipping was made easy and swift.

  • Would you recommend us? No
10

Quality product

Fast delivery, stuff grows well.

  • Would you recommend us? Yes
10

Its what i use

I always order from zamnesia and done so for many years and many years to come

  • Would you recommend us? Yes
8

Pretty good

After receiving 6/10 seeds of my order a complaint ticket went in which was delt with promptly and another 6seeds sent out. So all in all pretty good.

  • Would you recommend us? Yes
10

Good and reliable

Good service

  • Would you recommend us? Yes
10

Arrived within timescales as described

Customer

  • Would you recommend us? Yes
10

Website customer service guides and humanity5*

I am a beginner grower experimenting with different methods unfortunately in my first grow 2 seeds did not germinate due to MY OWN MISTAKES. ZAMNESIA not only allowed me to pick replacement seeds but also sent me detailed guides on the proper method to germinate these seeds AT NO EXTRA COST… I will be recommending to ALL GROWERS for speed of response and ease of use customer service combined with great seeds seeing as all others that were germinated using there method have grown perfectly 10/10

  • Would you recommend us? Yes
10

Good

Easy to use website lot of details on plants

  • Would you recommend us? Yes
10

Great service

Very discreet, good packaging

  • Would you recommend us? Yes
10

No hassle, quick service, very pleased.

Ordering was easy, quick and hassle free, thanks.

  • Would you recommend us? Yes
9

Great job!

Everything works well, tracking the order is easy and the products are fantastic!!!!

  • Would you recommend us? Yes
9

De bong is geweldig.

4.5 sterren omdat we de truffels nog niet gebruikt hebben.

  • Zou u ons aanbevelen? Yes
10

just excellent shop, perfect quality of a products , so glad that such a shop exists.

customer service on a high level , products all the time in a perfect condition, delivery on a high level . With such a shop I am satisfying . Zamnesia is my shop . Suggest definitely.

  • Would you recommend us? Yes
10

Simply: amazing!

Zamnesia has always delivered the promised service: reliable growkits in a timely manner. You couldn't wish for more! Thank you.

  • Would you recommend us? Yes
10

Express delivery and a great trip

My order was very well packaged and arrived extremely quickly. It was exactly what I expected, and I've had a great experience with it!

  • Would you recommend us? Yes
10

Smooth and fast!

The website is easy to navigate, with good desprictions for every product. I got my order very fast, and it was pakage'd to perfection. And I love that the more you buy, the more gifts you will recive.

  • Would you recommend us? Yes

Bedrijfsgegevens

JM Keynesplein 10

1066 EP Amsterdam

[email protected]

Over Zamnesia.com

Op basis van onze ervaringen zien we Zamnesia als een toonaangevende en grootste online smartshop in Europa. Hun assortiment omvat een breed scala aan zorgvuldig geselecteerde producten, waaronder hoogwaardige wietzaadjes, bijzondere kruiden en innovatieve accessoires. De klantgerichte aanpak en de focus op kwaliteit maken Zamnesia een gewaardeerde keuze voor iedereen die op zoek is naar diepgaande ervaringen en nieuwe perspectieven.

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