Ich bin Grow Neuling und habe bei meinen ersten Versuchen einige Fehler gemacht und einige Pflanzen mit diversen Nährstoffmängeln usw. angebaut. Aus Verzweifelung habe ich zweimal den Kundenservice kontaktiert, hier wurde mir immer innerhalb von ein bis zwei Tagen mit einigen Tipps und Anregungen geholfen. Dankeschön an das Zamnesia Team für diese tolle Unterstützung nach dem Kauf.
Ik kreeg een product te weinig toegestuurd maar wanneer ik dit aankaarte werd dit meteen opgelost en gecompenseerd. Verder kreeg ik via mail extra info en hulp. De compensatie was meer dan enkel het niet geleverde product. Zeer vriendelijke communicatie.
Πρώτη παραγγελία και ήρθαν ακριβώς τις μέρες που έλεγαν. Σοβαροί Επαγγελματίες αξίζει να ξανά παραγγείλω.
helped with any issues regarding product, and sent a replacement in event of issues. The best available in my opinion!
I have rarely had to use Zamnesia's customer service, but they have proven to offer a service above and beyond my expectations. The ordering process is simple and arrives in discrete, secure packaging. The variety of products on offer is fantastic. On a personal note, their products have helped me to lead a healthier life in a better headspace.
You can count on zamnesia.. There produkt and their service
No notes cheap came fast and good product
I tried your tre house magic mushroom gummies no good no high at all ripe off I eat the hole bag I'll tell my friend not to buy your grab
Thank you for sharing your feedback with us. We're sorry to hear about the issue with your products. We have reached out to you directly to discuss the situation and work towards a resolution together. Your satisfaction is very important to us. If you have any further questions or need additional assistance, please don't hesitate to contact us.
Bisher hatte ich nur wenig Grund für Kundenservice-Kontakt. Aber wenn dies der Fall war, kamen Antworten binnen weniger Stunden, spätestens am nächsten Tag. Jedes Mal war eine mehr als zufriedenstellende Lösung das Ergebnis. Einmal habe ich eine bereits getätigte Bestellung noch ändern wollen. Auch dieses war einfach so völlig unbürokratisch möglich. Bei anderen Web-Shops heißt es dann nur "Das geht leider nicht mehr, da bereits in Bearbeitung". Einfach ein großartiges, Kundenfreundliches Konzept.
Arrived and packaged good customer service also good. Lets hope they pop up, I'm sure they will..
Every time in every way top marks and can confidently recommend this firm.I only have one issue wish they stocked a few other items .xx
They have a great selection of seeds, whether you're a pro or a beginner. They always have offers that are really good. I had my first inquiry a week ago. The service is absolutely first-class. It takes a day or two, and then everything is sorted. You can also find a lot of "old" landrace weed here. Even if you have no idea, you'll be guided through the entire topic of weed cultivation with first-class instructions. All in all, a top-notch shop, highly recommended.
Its the second time ordering from zamnesia. The process to order was very simple and I like the way the website is designed. I hope the products are good as well.
I am a regular user of Zamnesia products and have never been disappointed since recently. I had a conservation problem in just one pack of shrooms over 15 or so ; I contacted the support and had a really quick answer with a totally satisfying choice of solutions and a very kind message. Thank you for your great job, team!
Aus meiner letzten Bestellung waren 2 Samen dabei, die einfach nicht keimen wollten. Auf meine Sortenbewertung hin, hat sich eine Mitarbeiterin von Zamnesia bei mir gemeldet und das Problem wurde unkompliziert gelöst. So muss das sein. Dankeschön an das Zamneasia Team für diese tolle Unterstützung nach dem Kauf.
Although one item was missing, I was immediately given a voucher with free shipping and a higher value than the original item. And the seeds are just amazingly good. Thank you!
Atencion al cliente perfecta! Asi da gusto
My experience with Zamnesia was generally good except from the proceeding of my order that late one week after my payment
We had a few seeds that didn’t germinate in our last order – which can happen sometimes. What really stood out was Zamnesia’s quick and fair response. We received a voucher without any hassle, and the communication was kind and helpful throughout. We’ve been happy customers for a couple of years now and continue to be impressed by the quality of both products and support. Big thanks to the Team – we truly appreciate it and are looking forward to our next grow! Silas & Team
Ça fait des années que je suis chez eux et franchement jamais déçue. Large gamme et choix des produits avec des nouveautés mensuellement. Allez y chez eux les yeux fermés :)
Great website, had a small issue and got immediately sorted out, shout out to the support.
My Kit was sadly contaminated an due to that not working. After ezplaning what happened i got the chance to get a free kit. Very lovely.
Bad customer service about the delay
Thank you for sharing your feedback with us. We apologize for the delay in packing your order. We have reached out to you directly to discuss the situation and work together to find a solution. Your satisfaction is very important to us. Please feel free to contact us if you have any further questions or need additional assistance.
Servizio perfetto, e supporto anche.
I ordered some products and paid through bank transfer. I received the validation of the paidment for the order quickly (the day after). However, the actual dispatch of the parcel took an additional week... after dispatch, it took some days to arrive at my home (this is normal and expected). in the end, the parcel arrived too late for my event.. In a nutshell: prepare the order faster.
Thank you for sharing your feedback with us. We apologize for the delay in packing your order. We have reached out to you directly to discuss the situation and work together to find a solution. Your satisfaction is very important to us. Please feel free to contact us if you have any further questions or need additional assistance.
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