I cannot speak highly enough!!! Zamnesia have once again proven they are the best on the market......thank you Zamnesia so so very much for being so friendly and professional. Warmest & kindest regards Aaron (a forever customer)
Havent had a single bad experience, always getting exactly what youd expect + goodies on top. Products are always high quality, seeds very high rate, bonus program and more
The delivery for the UK was extremely fast, love that! Thanks!
Fast resolve and friendly assist.
I made a mistake with my products and thought I had ruined them, Zamnesia responded to my email with advice, it took a while to get a reply but all is well now. Delivery was speedy and the products are really good! I will use them again.
Solid customer service and a quick delivery. Not really sure how they could improve on this level. I buy something once or twice a year and it's always a positive experience ✨️
You take my money, which is most definitely good, send infertile seeds, and offer me a discount for this type of "buisness"? Will I recommend you? I will share my experience with all the people I have contact with. All about refunding my original funds until I find if fertile seeds are sent this time!!
Thank you for sharing your feedback with us. We're sorry to hear about the issue with your products. We have contacted you directly and the matter has already been resolved. Your satisfaction is very important to us. If you have any further questions or need additional assistance, please don't hesitate to reach out.
Great products, fast, safe and discrete delivery, perfect customer service.
Being travelling, I have not yet used the products I ordered
After I wrote a review about a problem I had with one of their Strains the support team reached out to me to make it right. The Support has always been fast and helpful.
Alles goed, dank u well
I just ordered some special staff. I liked quality of it very much.
Absolutely top-notch service! This was my first time ordering from Zamnesia, and I couldn’t be happier. The delivery was incredibly fast, arriving even sooner than expected. I also had a couple of questions before ordering, and their customer support was lightning-fast and super helpful — they answered everything clearly and professionally. It’s rare to find a shop that combines great products with such efficient service. Definitely coming back for more!
I still have not received my parcel so far.. I was said when I ordered that there was a pick up point option which I chose. When I contacted the service client they informed me this option was disabled.
Thank you for sharing your feedback with us. We're sorry to hear about the issue with your products. We have contacted you directly and the matter has already been resolved. Since we are in the process of changing carriers, we currently do not have the option to offer pickup points. We hope to add this again as soon as possible. Your satisfaction is very important to us. If you have any further questions or need additional assistance, please don't hesitate to reach out.
Had an issue. Super helpful and sorted. A brand I trust.
I frequently order on the website because of the great prices they offer along with excellent selection of products. The delivery is swift and such an easy process. Definitely recommend
Very perfect Customer Service, friendly and helpful, Thank you Zamnesia Team
They have everything you need and more. Ship fast.
All good. From good preparation of good and pick up could be a bit faster but all very good
I m used too order on Zamnesia webshop. The delivery is fast. The support is good. Thank you Zamnesia !
Kit arrived in the exact time frame, clear communication provided on this too. Kit worked very prompt and already showing nice results.
The products are banging, only posting can be faster
Got some salvia and it was great
I ordered recently and the product arrived quickly. The whole process was seamless beginning to end. Very happy customer.
After 7 Days of waiting, I opened the Package on the 8. Day. It was looking very bad, I instantly messaged the Support, but they just said it looks normal, after i sent them a picture of it. So far, so good. After 2~ Weeks more, I messaged them again. The Answer: It's normal, it looks fine there is nothing contaminated and can take up to 3 Weeks to grow. After 4 Weeks i messaged them again and said i was unhappy since the very first day with your Item you sent, they started their salesmen attitude to do everything they can but no refound the money. After consulting a lawyer, they had 7 Days to refound my money, otherwise I would sue them. Now they decided to ban my Account permanently (laugh, so hard to make new acc but i don't buy anything there anymore so that's cool) and refound the money. It's ridicules, they tell me to treat them like Human because I got upset with all this Salesmen Tactic and wrote a little more on point, so now im accused to be a bad person too. But they are the people who try to **** me. Sending defected Item and then playing around and waste my time. There is much better options to buy Shrooms, Seeds or what ever. Absolutely not recommended.
Thank you for sharing your feedback with us. We're sorry to hear about the issue with your products. We have contacted you directly and the matter has already been resolved. Please only send us one message at the time. Every time you send us a new email, you will end up at the end of the line again which results in a longer response time. Each brand of mushrooms has its own instructions. If a client uses the wrong instructions, we are not scamming the client. Your satisfaction is very important to us. If you have any further questions or need additional assistance, please don't hesitate to reach out.
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