Zamnesia is really a nice site and when you have a problem or anything they always here
Good selection of products, good service as always. Just one thing: the guides are useful, but they could be even more detailed.
Super Shop, schnell diskret und professionell
I am i proud customer always the best product and the best services
I ordered my first set of seeds from Zamnesia, but they messed up the order and sent me just the newsletter instead (which was sent track and trace, and I paid full postage). It took two weeks to arrive, and after informing Zamnesia, they offered a voucher and free shipping on my next order. I have yet to receive the voucher, and I am still waiting to order seeds for my first grow. I gave two stars because I placed another order two days after the first one, and that arrived (but the order didn't include seeds). I was recommended Zamnesia by a trusted source, but form my experience I wouldn't recommended. Sorry, but that's just an honest assessment given the circumstances. Edit: I have updated the score from 2 to 4 stars, as the situation was eventually resolved to my satisfaction. I received a bonus voucher and free shipping, so all good in the end.
Thank you for sharing your experience with us. We're sorry to hear there was a problem with your order. We want to let you know that we have contacted you directly and the issue has already been resolved. Your satisfaction is very important to us, and we appreciate your patience and understanding. If you have any further questions or need additional assistance, please feel free to reach out.
Oryginalna recenzja
I ordered my first set of seeds from Zamnesia, but they messed up the order and sent me just the newsletter instead (which was sent track and trace, and I paid full postage). It took two weeks to arrive, and after informing Zamnesia, they offered a voucher and free shipping on my next order. I have yet to receive the voucher, and I am still waiting to order seeds for my first grow. I gave two stars because I placed another order two days after the first one, and that arrived (but the order didn't include seeds). I was recommended Zamnesia by a trusted source, but form my experience I wouldn't recommended. Sorry, but that's just an honest assessment given the circumstances.
Thank you for sharing your experience with us. We're sorry to hear there was a problem with your order. We want to let you know that we have contacted you directly and the issue has already been resolved. Your satisfaction is very important to us, and we appreciate your patience and understanding. If you have any further questions or need additional assistance, please feel free to reach out.
All the products arrived in good condition and surprisingly fast. I had this website recommended to me by a friend and i would gladly recommend it to someone aswell.
Goods arrive quickly. We’ll packaged. Easy instructions. Excellent quality
Merci per tot.
Probably the best smartshop online. Excellent variety of products ranging all categories with an easy to use website featuring good descriptions and offers. In addition, the support is always super helpful and delivery is always on time, even faster than expected.
The customer service Is top tier. I got fast replies and good supporto for my problems
Hatte leider ein Problem mit einem Artikel und dieses in den Bewertungen mitgeteilt. Es hat nicht lange gedauert und dann kam eine E-Mail von Zamnesia, von der ich wirklich überrascht war. Der Service ist in der Kommunikation, Schnelligkeit und Lösungsfindung außerordentlich hervorzuheben. Vielen Dank nochmal meinerseits und noch einmal großes Lob an das gesamte Team, dass wirklich alles und ich meine wirklich alles reibungslos läuft. Bin immer wieder zufrieden! Lieben Gruß und macht weiter so!
Zamnesia have a wide range of items and their product information is comprehensive. Delivery of purchases is swift, and items arrive well-packaged. Their communications are cheerful and positive; they're obviously a happy company.
No problems at all fast delivery
Ich habe bereits mehrfach bestellt und war immer sehr zufrieden. Bei Problemen bekommt man schnelle und sehr smzufriedenstellende Hilfe. Ich werde definitiv nur noch hier bestellen.
Malgré une erreur d’article tout a été résolu très rapidement avec plusieurs options en prime. Rien à redire
I placed an order in which there was a mistake between one of the products, an error that was promptly corrected, I am very satisfied.
Great products, amazing customer service, I've tried competitors, but quickly came back to the best of all : zamnesia. Without the shadow of a doubt, the best by far. Don't waste your time looking elsewhere. Regards, And thank you, Laurent
This company is the best IV ever dealt with, great products, great customer service and fast reliable shipping. 1000 out of 10! Can't recommend more!
Bij het openen van de bestelling bleek er iets te ontbreken. Ik liet dit weten en kreeg direct de optie voor ofwel een tegoed bon ofwel geld terug. De afhandeling ging snel en correct. Super service.
Good site and great comms.
That's not my first order. I've already had experience in the past, and the delivery was a bit slow. Not just that, deliveries from China were faster. And the shipping service doesn't normally give tracking. I just knew that it had been sent, and then this morning, I received an email saying they were going to deliver it today. That is very, very bad. Most people cannot plan their day at the last minute. I hope I will receive it at all.
Thank you for taking the time to share your feedback with us. We apologize for the delay you experienced in packing your order. We have reached out to you directly to discuss the situation and explore how we can resolve it together. Your satisfaction is very important to us. Please feel free to contact us if you have any further questions or need additional assistance.
Great customer service and delivered to uk within a week over a bank holiday!
Quick safe delivery, pins in 1 week.
Great selection of items and a great freebie thrown in. Ordering was simple and straightforward, delivery was very quick to the UK. No problems at all, which is just what I want.
Easy to order, payment process went well even though I messed it up initially. Delivery was technically okay, there was a week or two delay between countries, but order arrived in pristine condition and I personally liked the little booklet they put in as extra. Product itself was top quality, exactly like it was described. Can't really do better than that.
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