Ça fait des années que je suis chez eux et franchement jamais déçue. Large gamme et choix des produits avec des nouveautés mensuellement. Allez y chez eux les yeux fermés :)
Great website, had a small issue and got immediately sorted out, shout out to the support.
My Kit was sadly contaminated an due to that not working. After ezplaning what happened i got the chance to get a free kit. Very lovely.
Bad customer service about the delay
Thank you for sharing your feedback with us. We apologize for the delay in packing your order. We have reached out to you directly to discuss the situation and work together to find a solution. Your satisfaction is very important to us. Please feel free to contact us if you have any further questions or need additional assistance.
Servizio perfetto, e supporto anche.
I ordered some products and paid through bank transfer. I received the validation of the paidment for the order quickly (the day after). However, the actual dispatch of the parcel took an additional week... after dispatch, it took some days to arrive at my home (this is normal and expected). in the end, the parcel arrived too late for my event.. In a nutshell: prepare the order faster.
Thank you for sharing your feedback with us. We apologize for the delay in packing your order. We have reached out to you directly to discuss the situation and work together to find a solution. Your satisfaction is very important to us. Please feel free to contact us if you have any further questions or need additional assistance.
Good products, maybe packagings are a bit over done, could lower the price a little with less fancy packaging. Transport fast and secure. When something went wrong in the order we were always fully refunded without any problem.
So good
First I want to say thank you for the extra permanent marker strain seed I got in the container. So three out of the four going strong_ish (3/4). Two girl scout cookie seeds I had received both didn't germinate(0/2). Three gorilla glue #4 seeds did not germinate(0/3). Seeds look premature.
Thank you for sharing your feedback with us. We're sorry to hear about the issue with your products. We have reached out to you directly to discuss the situation and work towards a resolution together. Your satisfaction is very important to us. If you have any further questions or need additional assistance, please don't hesitate to contact us.
Only negative is delivery on the slower side
Je prends quelques minutes pour féliciter l'équipe de zamnesia, car ils sont très à l'écoute et font preuve de professionalisme C'est la première fois que je commandais, et sincèrement je suis entièrement satisfait ! Je recommande et en parlerais autour de moi ! Je vous dit à tous félicitation et bonne continuation comme ça !
He comprado varias veces en Zamnesia los productos son una maravilla , el servicio que prestan es increíble y te resuelven cualquier problema rápidamente, así da gusto comprar. 10 de 10
Egal worum es geht,das Zamnesia-Team macht bei allen Angelegenheiten einen super Job und immer im Interesse der Kunden. Jedes Jahr Geburtstagsgrüße + Überraschung,ständig neue Angebote und Rabatt-Aktionen und auch wenn man mal irgendein Problem hat hilft Zamnesia mit einer passenden Lösung. Beispiel: Hab bei einer Bestellung zwei Artikel anders als bestellt geliefert bekommen.Kontakt mit Support aufgenommen und Zamnesia hat schnell einen mehr als zufrieden stellenden Lösungsvorschlag gemacht. Liebe Grüße an das gesamte Zamnesia-Team, Ihr seid großartig! Danke MfG
I order here alot of stuff. Only one Time i had a little problem, but the support solved it perfectly. i highly recommend to order here.
First time ordering and there was a error in my address. Zamnesia tried shipping a second time with the same results. Finally discovered a single digit error in the zip code, so the third try was successful. I thank the staff for continuing to work through the problem and going the extra mile to get me the merchandise I ordered. Many companies would have just written me off after the second shipment failed. I'm sold on this company.
But I got my package. Took 9 days. Wasn’t their fault. It was USPS fault.
It was easy, fast, simple, and they are great at responding when you have a question. Will definitely order from them again.
Got never disappointed, at this times I appreciate that a lot. That´s how you gain long-term customers. I´m in. stay green 4/20
Good sales service.Always gets here, seeds are always good.I just don't like the contents being displayed all over the box, especially in a prohibited country.Maybe something a bit more discreet...
i love zamnesia. shipping is free and fast, the seeds are always great, and if they arent, zamnesia will fix the issue. ive been growing with zamnesia for a year and keep coming back!! keep it growing!! plus the tribe rewards is awesome.
100% for quilty.. 100% on delivery. :-) very happy
I am very satisfied with the support I received from zamnesia. They responded immediately and really helped me. I will continue to purchase from them, they are honest and quality sellers. Thanks
Easy to order products, fast and discreet delivery. Excellent service!
Very good service
Something goes wrong with my order and zamnesia gave me a voucher on buy in their shop.
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