I'm always really happy with any orders from Zamnesia. They take business seriously and are very high standard place. Getting items on time and would not order anywhere else. Many thanks
Bought for Christmas a golden teacher kit plus a set of Amnesia seeds. We had experience as growers but experienced some issues with both kits. We are drying at this moments a small bunch of mushrooms to try this weekend so we will tell you more soon and, regarding the amnesia seeds, we had a 0/4 score. Wrote to the support teams about our experience and they came back with great news that cheer us up so great support and we definitely recommend Zamnesia
Package arrived way earlier than anticipated and products were high quality and I got some nice freebies too.
Helped me with a problem got it sorted great team
ho inviato una richiesta di supporto a causa di un problema e in nemmeno 2 giorni siamo riusciti a risolvere tutto
I am a frequent flyer with Zamnesia and cannot thank them enough for their quality and range of products. Always on hand for advice and delivery is discreet and speedy.
I had a problem with a first order.. (certainly not because of them) I would like to thank all the staff who solved my problem in a very short time. I will continue to buy from you.. prepared and honest people.. thanks again Peace and love for everyone ❤️
We have some problems with shipping, but they handle them easy and fast. I can only recommend the Zamnesia
Exceptional service, 5star customer support, highly recommend
A huge selection of goods, lightning fast delivery, excellent service and friendly service. The quality is always excellent. I recommend
Good customer service, quality genetics.
Discrete delivery, quality products, reasonable prices.
I accidentally let a gift certificate expire. It was a year after expiration and I emailed Zamnesia and asked if they would honor it. They said they would. It was so nice to work with a real person who was able to make a decision that kept their customer (me) happy.
Brilliant no problems everything went perfectly , real nice people to deal with as well
I have ordered a few times and it was always a quick and uncomplicated process. I had a problem once but the support helped me immediately and quickly. I like buying from Zamnesia, they have great products and lots of sales.
Zamnesia support team is brilliant. My grow kits got contaminated but upon sending pictures, they offered to replace it for free and sent me the voucher code for the same value. Thanks a lot Zamnesia team. You guys Rock!!!
I had ordered several mushroom kits from zamnesia. Never had a problem with any of them. My last order has 2 kits which didn't produce any mushrooms. After contacting zamnesia, they gave me a voucher to the same value. Great company, top class customer service
I am pleased with your product
During the checkout process and creating an account, I lost the free item that was automatically added (I assume for being a new customer).
Their selection is unmatched, offering high-quality items with fast, discreet shipping. Customer service is outstanding, ensuring a seamless shopping experience. Whether you’re a beginner or an expert, Zamnesia delivers excellence every time!
Fully fixed the problem I had with an order. Better than I could've imagined.
Just perfect
Smooth as silk plus excellent customer support!!!!
Good website, easy to order, responsive after sales.
When I placed my order, I specifically noted on the "additional comments" section to make sure my order is delivered to the Azores and NOT mainland Portugal. I even sent a quick follow-up email to the company immediately after placing the order to make sure the address includes Azores. Two days later I get an email from Zamnesia that they didn't see my email or note and that they don't send to the Azores. So I asked for a refund - NOPE. When the package is returned to them, then they may refund. My subsequent emails to the company were returned to me as "undeliverable". The company actually blocked my emails and all I did was ask for a refund. I will be filing a complaint with my credit card company and also with Trust Pilot. Absolutely the worst customer service. This was my first time using Zamnesia and will certainly be my last.
Thank you for sharing your feedback with us. We're sorry to hear about the issue with your order. We have reached out to you directly to discuss the situation and have offered a solution to resolve it. Your satisfaction is very important to us, and we appreciate your patience and understanding. If you have any further questions or need additional assistance, please don't hesitate to contact us.
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