Received my order missing one item, recived a repply on my ticket on the first day, fixing the problem (with a bonus). The products ive bought are of googld quality, although I am yet to try this new batch.
Friendly support, fast response, great customer experience
The support team proactively reached out to me within 24 hours after I mentioned a problem with a product in a review — a problem I may have caused myself — and immediately offered help and a very generous compensation. I have never experienced more attentive support. Absolutely recommended!
The service it was an amazing experience. Thank you all!
Zamnesia are the best seed/smart shop on the web. Not one of the best, the best. Everything is so easy, they're range of products on offer is fantastic whether you want seeds, or their other own products which they personally recommend for beginners. Can't recommend them enough, earned themselves a very loyal customer
Awesome help desk feedback, once i ordered 2+1 ready2grow but only got 2, somehow I could not care. Just got kush vape that leaked when opened. Zamni got me voucher for my money and free shipping.
I had a little hiccup with my last order; a liquid culture syringe was missing. The support team quickly responded and gave me the choice of having the syringe sent or a voucher for the amount. Everything I have bought from Zamnesia has been top-notch!
Never really used Zamnesia until recently and boy was I missing out. Absolute first class easy to use website. Great range of products. Prices very competitive and a very informative support section. Topping all this was fast and helpful customer service. Excellent reliable company!
Great customer service
easy to use, quick delivery, no issues at all
This company is great, their products are effective and high quality, their customer support are super helpful and reactive, the shippings are fast and discreet, the website and overall art style are very pretty, you can get promo codes and sales really often, no really, Zamnesia is an incredibly good company! 5/5!
I placed an order and usually my order is received without any issues but unfortunately in my last order 1 small item was missing. A quick email to customer services and it's been sorted free of charge. I was thinking it might be a voucher code on my next order but no the missing item is being sent with compensation. Unheard of levels of customer service, well done zamnesia
They are absolutely brilliant... nothing is to much trouble
Easy to follow order, shipped and recieved in good time
What to say about this company. Firstly. Let's look at their website. The information they provide is phenomenal. If you've never ordered a Mushroom Grow Kit before but want to have your first mushroom experience they have you covered. From the in depth information about each mushroom strain and what to expect when taking it to a detailed manual on exactly how to grow them. For a first time mushroom grower this can be quite intimidating but they definitely put your mind at ease. On top of all that their website is stacked with articles that cover the whole spectrum of a phcycedelic experience. From how to dry the mushrooms, how to consume them and also how to store them. This is so useful because it provides customers with a one stop shop for everything. You don't have to order the mushrooms and then go and do your own research on what to do once you've harvested the shrooms. Thruly exceptional and well done to the company for that. Secondly, their customer service and support team really shows what the company stands for. I got inspired to take mushrooms after reading a book on psychedelics. So I was so excited after ordering it and waiting for my parcel to arrive. On arrival there was a problem with the grow bag having a slight tear in it and during the stress/excitement of the moment trying to fix it, I followed the wrong instructions for prepping the grow kit. After getting in touch with the customer service team, explaining the situation and providing pictures they really took great care in helping me. They answered my emails with an approach of "what happened and how can we fix it" which I did not expect from such a big company. Their attitude was professional while warm and caring. They replied promptly to all my emails and offered to send me a new kit and told me exactly what to do this time. The new kit arrived and the mushrooms are growing. I highly recommend this company. A big shout out to their support team for their help and assistance.
Sou cliente antigo. Estou satisfeito com tudo o que mandei vir. Boa loja. Continuem.
Professional and quick. Highly recommend
Zamnesia offers a wide selection of products for the psychonaut. I'd like to see them get in to the psychotropic market in Europe like they offer in the USA but that be because of legal strictures. I have always found their products to be first class and the accompanying articles that explain the hows and whys of each product is also very important for customer education. Their delivery speeds also seem to be improving. I got a delivery within a week recently compared to a fortnight before, so keep up the good work Zamnesia.
Once I had a problem with a certain strain, I don't know if it was my failure and I never asked for an exchange, but anyway Zamnesia send me a free exchange order. Very kindly!
I really love this shop and the big variety of products! I also recommend the dream herbs section to discover an amazing variety of items
Once ordered, was kept fully informed as to whereabouts of my goods, clearing customs etc. Arrived on the date specified, no problems at all. Would definitely recommend both company and delivery agency. 5 Stars well done!
Arrived on time and everything works brilliantly
Pleasure buying from zamnesia,after buying for 3 years with no problems at all I encountered a small discrepancy with my last order. This was resolved quickly and with ease! Can’t rate them highly enough. Will be placing another order very soon. Thankyou Zami.
Excellent Service, ordered a press which didn't work. Got a full discount!
Quick delivery Mexican grow fast in 1 week. Now im waiting for 2nd flush. Im recommending the growkit
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