Usually great, but my last order had some issues
I have ordered several times from Zamnesia. Most of the time the quality was great, and I had nothing to say except thank you for the service.
However, on my last order, the delivery arrived damaged and with some items missing. After I submitted a claim, I was able to get a replacement sent, but unfortunately it arrived too late for me to receive it in time. I can’t say their after-sales service is fast or very reactive, but at least they do reply. In the end, I received a coupon and got my money back for my next order.
I will definitely order again, of course, but I’m disappointed that I couldn’t enjoy my “trip” as planned during my two weeks in Europe this time…