I had an issue with the product I ordered and reached out to customer service — they were incredibly helpful and quick to respond (same day!). They kindly offered me a voucher as a solution, which I really appreciated. Great customer service, great range of products and very reliable site — I definitely recommend it!
My journey with Zamnesia started like a good movie: excitement, anticipation, hope. But as with any real adventure, not everything went according to plan. One of my mushroom grow kits ended up contaminated — I was disappointed, maybe even a bit frustrated, but I decided to reach out to customer support. Now, here’s the thing: if you’re the kind of person who expects instant results and doesn’t have much patience, you might get annoyed. But if you’re respectful, responsible, and truly explain your situation — Zamnesia will listen. They don’t just send canned responses — they read, they check, they think. And then, something rare happened. They made me a very generous gift — even though, honestly, the issue might have been my own mistake: poor sterile technique, a delivery hiccup, or just bad luck. After all, mushrooms are delicate living beings, and nature isn’t always predictable. But instead of hiding behind policies, they supported me. They trusted me. They encouraged me to keep going — and that means everything. Now my mushrooms are growing beautifully, and I feel like this isn’t just a shop — it’s an ally on the path into the unknown. Zamnesia, thank you. You’re fair. You’re real.
Kit arrived quickly and was very easy to use
Je suis un client régulier, ma femme soigne son avf avec la psylocibine. Nous avons eu un problème avec des kits de culture défectueux et le service client nous les a remplacés. Les champignons nous ont vraiment sauvé la vie. Depuis un an, ma femme n’a presque plus de crises alors qu elle en avait pendant trois jours tous les 15 jours, avec des douleurs insupportables. Merci pour tout. Thomas
Super friendly service, the products are of excellent quality and when a glitch happens, they're always there to correct the issue as quickly as possible. Reasonable price too and lots of free no-nonsense information to make the most of the products.
Both products and customer service
Each delivery is complete and arrived within 10 days(To France). All the products are working just as they meant to be.
good website, clear and easy, lots of background information! lots of products, for everybody, and any occasion! very curious for other products ;-)
First class
I've been ordering regularly for a couple of years now from another European country and my deliveries always arrive within days. Top quality at reasonable prices. Zamnesia is my 'go to' for brain food. And the free gifts and other perks is an added bonus. My mate has now also become a regular customer, as recommended by me.
Zamnesia always provides the best service and sends items super fast - only small complaint I have is that they would send me the exact same promo seeds 10x, just like the last orders - I mean come on, this isn’t this supposed to help people discover new strains? Definitely not going to grow like 40 plants of OG Kush. Would be nice to see this change in the future as it wasn’t that way the first orders I placed.
I was very satisfied with the choice and quality of the products, the ease of ordering, the delivery, the discretion, the help and advice when needed, and the fair prices.
I ordered Salvia from Zamnesia and the service was fantastic. The item was delivered fast and without problem and was superb quality and decent price. Will certainly recommend and be using their services again. Thank you, William
Great service, fast delivery, good cost
The very best experience I’ve had in my whole life. There was an issue caused by UPS, one quick phone call resolved it all and I couldn’t image any better customer service. Will definitely be coming back, can’t wait for it!
Outstanding service and very fast delivery. Thank you.
Fast delivery, awaiting next flush.
Ordered, received, growing. No unpleasant surprises. I Recommend
Paper plains, city lights, taste of air,
They were helpful and the buying experience went well
Didn’t resolve issue - told to just wait longer
Thank you for sharing your feedback with us. We're sorry to hear about the issue with your products. We have contacted you directly and the matter has already been resolved. Your satisfaction is very important to us. If you have any further questions or need additional assistance, please don't hesitate to reach out.
Good experience
Been using zamnesia for 10 years always great products and great customer service
Best website I found with the great product, good customer service and my shipment always on time
Alles super kann und möchte nicht klagen
• Qualquer pessoa pode postar uma revisão, desde que os termos e condições e a política de privacidade sejam cumpridos
• Realizamos verificações automáticas e manuais para evitar, tanto quanto possível, críticas falsas
• As revisões escritas por sua própria iniciativa são imediatamente mostradas em linha e verificadas no prazo de 72 horas