The only problem is how long the delivery takes with uk customs and excise
El envío, el embalaje, la tención al cliente y la calidad de los productos como siempre cumplen con lo esperado y más
Ordered some Do Si- Do Autoflower seeds. Got them in 3 days… and I live in Hawaii! Super simple
Top tier customer service!
The service of zamnesia is really good, quick response and solution
Getting beans from the interwebs always makes me stressed... The package arrived pretty quick. Having the tracking number and link to track the package rules. Have yet to see them grow but with the way delivery went I am certain the outcome will be positive.
Never been disiponted when shopping from zamnesia, always top quality products and customer service!
Thank you.
I love you. Thanks for what you do, everything is well explained and I feel your love for the things you do.
1a Service. Freundlich u hilfsbereit. Anfragen werden zeitnah beantwortet. Oft noch am selben Tag. Hier endet der Service nicht mit der Bestellung. Super Tipps und Ratschläge im Blog. Dankeschön. Bitte weiter so.
Not happy. Still haven’t gotten it. You deliver to the post office, I want it delivered to my house. I am disabled and don’t drive, can’t drive to post office. Bruce Miller
Thank you for leaving a review! I have sent you an e-mail explaining the situation. Let us know if you have any further questions/problems!
Don't have the product and getting sent a review not possible
Thank you for sharing your experience with us. We're sorry to hear about the issue with your order and understand your frustration. We have reached out to you directly and have sent an explanation to address the matter. Your satisfaction is important to us, and we appreciate your patience and understanding as we work to resolve this.
Ich bin seit inzwischen 5 Jahren Kunde bei Zamnesia und habe dort schon einige Euros ausgegeben. Die Samen sind in einer super Qualität und wenn mal irgendwas war, war der Kunden Support sehr kulant. Ich mag den Tribe und die gratis Geschenke beim bestellen sehr und kann daher Zamnesia jeden weiterempfehlen!
Ordered there a couple of times. Don't have any substantial complaints. Had contact with the Support Team recently cos a product in my order wasn't available anymore. Issue was solved in two day cos I had a follow up question the Team answered and explained in a clear and polite manner, otherwise it would have been one day. One thing that would be great for the future: They informed me about the missing item in German, I replied in German but from there on the conversation was in English. Not a big problem for me but I can see people beeing upset about something like this.
Nice selection and interesting loyalty program.
Whole experience was excellent. Ordering, price, communication, delivery and product. I'll definitely be using Zamnesia again.
Always happy with orders. Customer service is excellent. Overall very good community.
Buena
All went well. My kit was likely contaminated but with the help of the costumer supper who was outstanding, I managed to get a few shrooms out. Thanks!
I add an issue related to the carrier and zamnesia was prompt find a solution and send me the order again with no cost. Amazing support!
Best site to get trustworthy "treats". I purchased several times from Zamnesia, most often shrooms grow-kits. Delivery was always timely, with discrete and good packaging. Products live up to expectations and Zamnesia always provides clear instructions, dos and don'ts. Customer support has always been quick to reply, professional and helpful, whenever I had questions or, just once, an issue with a product. It will remain my go-to place for those lovely shrooms!
First issue ever and with a quick email everything was sorted out quickly! Nothing bad to say about this company, love it. Only sad some of the stuff I would like to buy is out of stock haha.
Not everything in my package was in it but after a picture and some mails everything is sent without an issue. They listen and solve the problem
I had a problem at first but after a few emails Ludo sorted it for me.
Thank you for bringing your concerns to our attention. We're truly sorry for the trouble you experienced with your product. We have contacted you directly and have offered a solution to address the issue. Our goal is to ensure your satisfaction, and we appreciate your patience and understanding as we work to resolve this matter.
Revisão original
Please view instructions for coplandia hawiaa grow kit then my post will make sense. The picture is a tub full of white mycelium and a tub of mud that speads nicly over the top, i got a tub not full to sides and only about half way up tup, that was off coloured. the mud sent with it is like lumpy clay soil from the bottom of a forest, there was twigs in it and it wont spread its in lumps on the top of my mycelium. I emailed and asked for help and was told this is normal and wait 3 weeks. Ive had alot of kits jus tnever brand. if this is normal for this brand then im shocked. I used zamnesia before 100s times and even got email saying i was1 of there top customers last year for the all the kits i had lol. Now i wont use them again because there are plenty of other places that take you seriously when you email and dont fob you off with email us in 3 weeks.... If in 3 weeks the kit has performed beyond my expection i will alter my review... But i wont use Zamnesia again so you can keep your 10% off lads, spend it on making your photos look like your actual products instead of sending me junk versions.
Thank you for bringing your concerns to our attention. We're truly sorry for the trouble you experienced with your product. We have contacted you directly and have offered a solution to address the issue. Our goal is to ensure your satisfaction, and we appreciate your patience and understanding as we work to resolve this matter.
The press I ordered was shocking, the tolerances on the press were terrible with a big gap around it, it just made a mess and didn't work. Contacted to express my disappointment and was told id have to return it at my own cost (to the Netherlands) and in fact no I can't return it because I had to use it to find out it was defective. Not impressed and £30 down the drain.
Thank you for sharing your feedback with us. We are sorry to hear about the issue you experienced with your product. Please know that we take your concerns seriously and have reached out to you directly to address and resolve the situation.
• Qualquer pessoa pode postar uma revisão, desde que os termos e condições e a política de privacidade sejam cumpridos
• Realizamos verificações automáticas e manuais para evitar, tanto quanto possível, críticas falsas
• As revisões escritas por sua própria iniciativa são imediatamente mostradas em linha e verificadas no prazo de 72 horas