Portuguese
9.1
3.516 reviews in the last 12 months
93% recommends your company

Revisões para Zamnesia.com

  • Pontuação total 9.6
  • Número total de comentários 18.532
  • Recomendações 98%
  • Page views 605.287

Filters

10

Score: 10

Their customer service is phenomenal! Very educated team!! They always know what you need and have an answer to a problem. You just notice how much love they put into this company, dearly passionate psychonauts! Will never buy somewhere else. They earned my trust!!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

I ordered a grow kit, which sadly arrived contaminated. After reaching out to the Zamnesia customer support, they immediately replied within a few hours and asked for further information by making clear it's not because they distrust me, it's because they want to improve themselves. After compyling, they gave me a voucher in the same value of the kit I initially ordered. I read about their fantastic support and I can say for myself, Zamnesia really wants to help their customers. Definatley worth it!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Very attentive customer service. Refund or exchange when a product is defective.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

The staff have been very helpful about a defective kit,it was the first time. They offered quickly a solution!Very great support!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Very trust worthy company, i ordered a grow kit that was not producing talked with the costumer service after some tries we got to the conclusion that the grow was defected. They offered another grow or a voucher with the same value. So is safe to buy from them

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

So amazing support. Definetly. I cannot comply in any way. Everything went well, just one thing happened. My grow kit was defective so I contacted the support. The Zamnesia support. They offered me a new and more reliable kit for me. I am really happy it it ended like this. Would give more than five stars!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Excellent service and always look forward to what mystery seed you might get !

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Servis is very good!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Quick and helpful customer service, no issues whatsoever. Great quality products.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Perfect customer service. They are fast and kind. Really good website, 5 stars!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Im very happy with Zamnesias customer service 🙏🏽🙏🏽 Made new orders already and everything alright! Very positive feedback from the Zamnesia Team !

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Very good service and good products. They also have a very interesting Blog, I totally recommend Zamnesia!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Amazing service, very friendly and helpful. By far the best in the business. Will be using Zamnesia exclusively

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Very responsive service !

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Exceptional after-sales service. Very happy with the treatment received. They have good products and interesting offers.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Perfect distribution and attention for the clients. They sent me another kit because the one I ordered didn´t work and helped me in all the growing process. Great store, thanks!!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Prompt service, well presented and plenty of info on the site. Thanks zamnesia Shame no shrooms to the uk.☹️

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

ótima experiência

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Don't be fooled by the few reviews stating that their customer service isn't good, because that's simply not true. I have placed an order and have made the decision to cancel it. This is because the legal status of importing certain products is not fully clear in Germany (which is obviously not Zamnesia's fault). I have already paid for my order and requested a refund. Within a few hours I have already received an answer from a lovely employee of their customer service team. Thus, there were absolutely no issues with cancelling my order and getting my money back. I will definitely order something again once I have done more research on what's fine to buy.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Great Service

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

The best customers service. Delivery is fast and discret. What do you want more?

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

I had a very peculiar experience with shopping on Zamnesia. The package arrived on time. The package was anonymous and unidentifiable. There where some advertisments that criminalized the package but that is no issue in my opinion (i believe you can ask them not to put anything else in the parcel). But the real case of my order was the failure of a kit I ordered. The kit went bad and after proper investigating me and zamnesia reached an agreement that the kit was faulty and send me a replacement. It made me feel like it was no longer an anonymous eshop but a store that I can trust.

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Never havent got any problems with orders. Delivery, quality of products and prices are first class. Thank you!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Everything OK. Best!

  • Would you recommend us? Yes
Geverifieerde klant ,
10

Score: 10

Probably the most attentive, responsive, accommodating, and friendly customer service I've ever seen.

  • Would you recommend us? Yes
Geverifieerde klant ,

Company details

10 JM Keynesplein

Amsterdam 1066 EP

[email protected]

www.zamnesia.com

Comentários Kiyoh

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