My experience has been nothing but positive, helpful support and everything is as described. Highly recommend!
First time using Zamnesia for my Shrooms. really knowledgeable and friendly staff, great friendly support and very helpful with issues. quick response to emails and overall, great detailed range of products at very reasonable prices. I will definitely be a retuning customer!
I ordered seeds and had them delivered to the UK with no issues. The packaging is a concern through, written all over the box front and back that it contains souvenir hemp seeds, just what I want my postman seeing. Some discreet packaging.
Thank you for sharing your feedback with us. We're sorry to hear that your experience with our service did not meet your expectations. We have reached out to you directly to discuss the situation and work together towards a resolution. Due to updated Brexit regulations, we must add customs invoices to all parcels moving from the EU to the UK. We don't put any specific information about the products you buy on the invoice, merely the category it belongs to, and there's no logo or noticeable markings from our shop. Your satisfaction is very important to us. If you have any further questions or need additional assistance, please don't hesitate to contact us.
I’m yet to have a bad experience using zamnesia, the products always arrive when they say they will, the quality of the packaging and product and service is second to none. I won’t go anywhere else.
Support helps when ever they can
I appreciate collab with zamnesia, fast delivery, always on touch and good quality. Thanks!
Zamnesia ist seit zwei Jahren für mich ein guter, diskreter Versand.
I've ordered at zamnesia 5 or 6 times now, always been happy with everything. One time a little packet of seeds was missing, they sent it out immediately for free after one email. Would definitely recommend.
The entire order process went smoothly from start to finish. Every step was clear, transparent, and exactly what you hope for as a customer. A great experience that impressed not only with speed but also with reliability – even though it involved international delivery. It's a real relief when everything works exactly as it should.
A lot of specials and Discounts. Good comunication via Mail, friendly, polite and clear.
After experiencing some minor problems with my first order, Zamnesia did not wait to help me and compensated me way more than expected! The first product, Salvia div. was not really the hoped for experience, so they went on to create a generous voucher! Happy to sit on my 2.5 ounces of truffles :')
I ordered couple of items. I received them in timely manner, stealthily and safely. However, there had happened a humane mistake and one of those products was not what I had ordered. Customer service handled this issue with professionalism and swiftly. Within minutes of things were solved, replacement was registered and being prepared for packaging to be sent my way.
Awesome product
Bestelle schon länger bei Zamnesia und hatte nie Probleme. Allerdings sind von meiner letzten Bestellungen 3 von 10 Samen nicht gekeimt. Nachdem ich den Support angeschrieben habe, wurde das Problem schnell gelöst und es stellte sich heraus, das ich Fehler bei der Keimung gemacht habe. Daraufhin wurde ich super Beraten was und wie ich es in Zukunft besser machen kann. 3 neue Samen wurden mir kostenlos zur Verfügung gestellt. Gerne bestelle ich weiterhin bei Zamnesia.
Process of ordering and recieving the item I ordered was professionally efficient. Now, I'm hoping the results will prove fruitful.
Zero problems everything is perfectly done these people are real pros. I love them <3
The Service, transparancy and product range (other market leading seed brands included) is unmatched! For example I had an incident with a seed of their collection not germinating. The support offered a seed on their own - completly free of charge (incl. shipping). Overall I can not only recommend the shop but also the Service!
Habe 3 Super Boof Samen von Zamnesia bestellt 2 waren nicht zum keimen zu bewegen und aus einem ist ein kleiner Krüppel gekommen nach 24 Tagen 3 cm groß und verkrüppelte Blätter. So was ist mir bei RQS noch nie passiert. Auf eine Beschwerde beim Support incl. Bilder und Beschreibung . kam nur die Standard Antwort mit dem Request nach Bilderen von allem Stadien des Keimens. die ich natürlich nicht habe . Egal das war mir eine Lehre.
vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Es tut uns leid zu hören, dass Sie ein Problem mit Ihren Produkten hatten. Wir haben Sie kontaktiert, um die Situation zu besprechen und gemeinsam eine Lösung zu finden. Ihre Zufriedenheit ist uns sehr wichtig. Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie weitere Fragen haben oder Unterstützung benötigen.
Great products, safe delivery, support is aiming at 100% satisfaction guarantee (i.e. i received compensation for products i wasn´t entirely satisfied with). Can highly recommend this shop!
This grow was by far the best I've ever had. Simple, fast and yielded over 40g dry on first flush. Really impressed. I was having a lot of problems with fresh mushrooms kits. This is definitely th3 way to go.
Ho acquistato varie volte e mi son sempre trovato molto bene. Mi è successo che i semi non sono germogliati e me ne hanno mandat altri 3 in omaggio..top!
Your eshop is very easy to navigate and I appreciated the surprise €10 discount that popped up.
Had issues with 2 x mushroom grow kits both times Zamnesia rectified my issue promptly and professionally this company is absolutely fantastic Can’t recommend them enough for all your needs Thanks again Terry
I totally love the experience of having purchased many high quality medicines. I found the customer care to be of a superb quality. Communication, respect, honor and everything. I invest time, energy, money and much effort to co-create a world much like the one Zamnesia wants to create. All the love and blessings.
Everything said, customer support doing great work, i hope this is getting appriciated from Zamnesia. Thanks.
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