Everything is perfect, but the packaging can be improved
I've been a customer of zamnesia for over 3 years now. Buying every 2-3 months. I'm always buying the jetpack kratom gold extract. The first 2 years had zero problems, but since a couple of months, they seem to have transitioned to a new shipping company, or they have some new employees that do a sloppy job. They stopped packaging liquid products (like jetpackkratom) with bubblewrap. Currently for me its like a 50/50 chance if at least one (of normally 3-4 bottles) arrives broken. Either there was no bubble wrap used at all, or the bottles just get wrapped but without any ductape so that they literally roll out of the bubble wrap within minutes of shipment, or also all bottles put into ONE bubble wrap, which kinda defeats the purpose of a bubble wrap to begin with. I DID however always get a refund for the bottles, so it's not like they left me with broken bottles. But in this year, they probably racked up 500-600€ in refunds for damaged bottles just for me. For that money you probably could've sent out 10 thousand orders that DO include bubble wrap. I mean, I'm good as long as I get my money back, but this seems kinda weird. Apart from that, good company.
Beveelt aan
19 October 2026
Mika
Hannover