English
9.7
14 reviews in the last 12 months
100% recommends your company

Reviews for VA Imaging

  • Total score 9.5
  • Total number of reviews 273
  • Recommendations 96%
  • Page views 10,269

Filters

10

Score: 10

Goede service. Camera met aangepaste behuizing ko

  • Aanbevelen? Ja
anoniem ,
4

Score: 4

When purchasing the camera I checked that the software supports Linux, and was told that was the case. I explained that I was looking the the highest possible frame rate, and Gabriella was very helpful - we selected a unit that would be capable of capturing frames at over 800FPS in my application. Unfortunately it turns out that the Galaxy Viewer tool, when running in Linux, lacks a plugin that is required for capturing sequential frames - there is only a button one can click to capture a single frame manually - next to useless in a machine vision context. I got in touch with Gabriella, who sold me the camera, and Timo in technical support, and they advised that the only solution is to write my own software around the Python or C++ SDK. They directed me to some Python examples, but they are naiively contrived and can only read data up to around 5FPS, even on my powerful computer, and after I optimised the code a bit. I also looked at the Aravis framework, which was able to successfully test the camera at 800FPS, but it still requires some custom software to to actually capture frames to disk. I bought this camera to validate the operation of a mechanical device for my customer. I am an electronic engineer and product design consultant, not a professional software engineer. I can write some C and some Python, but it's not my main business and it usually takes me a while. Unfortunately I don't have the time in this project for custom software development, so I have had to drop the imaging part of the project entirely. The camera is now a £600 white elephant in the corner of my lab. Less than two weeks after purchase I asked about a return for refund, and was advised that it would not be possible. Hopefully when I have some time I will be able to write some code to use the camera. I would advise other Linux users to avoid the Daheng cameras. There are other cameras on the market that are UVC compliant, and plug directly into the Video4Linux system without any drivers. I should have bought one of them, but it would have taken over a month to arrive so I took the chance on the Genicam protocol. I suggest you tell prospective customers that need Linux support that your cameras don't have it, and they need to have the resources to write their own software around the Aravis libraries. They seem to be the best developed. Cheers Jeff

  • Would you recommend us? No
anonymous ,
10

Score: 10

Good Communication and Customer Service

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Fast delivery! Quick responses to change requests and quick updates!

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Good advice, good pricing and fast delivery

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Sehr guter Kundenservice

  • Würden Sie uns weiterempfehlen? Ja
anonym ,
10

Score: 10

Fast delivery, and nice customer service

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Good Pricing & Fast service, Co-operative & Active staff!

  • Would you recommend us? Yes
anonymous ,
8

Score: 8

Fast delivery and easy to use SDK

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Excellent and fast service! Thanks a lot!

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Schnelle Lieferung, schnelle Antworten auf Nachfragen.

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Excellent service and very reliable products.

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Shipped fast and everything was delivered as expected.

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

great service!!

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Hervorragende Beratung und sehr leichter Bestellvorgang

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Fast delivery, robust hardware and software

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Der Service war immer kompetent, um meine Fragen zu beantworten und in einer sehr kurzen Zeit.

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Great and fast responsive customer service

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Fast delivery, good support

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Ich bin beeindruckt

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Extremely fast service. I got the camera next day. Highly recommend the seller ! Thank you !

  • Would you recommend us? Yes
anonymous ,
6

Score: 6

Long delivery time, but shorter then other supplier !

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Good solution for custom ideas and experiments

  • Would you recommend us? Yes
anonymous ,
10

Score: 10

Great service.

  • Would you recommend us? Yes
anonymous ,
6

Score: 6

No idea when I will get my order. No idea about status.

  • Would you recommend us? Yes
anonymous ,

Company details

57 Philitelaan

Eindhoven 5617 AK

0031408514838

[email protected]

www.va-imaging.com

About VA Imaging

VA Imaging delivers imaging products designed for use in your innovative machines and projects. Our emphasis is not just on innovation for its own sake, but on providing machine vision products that empower you to apply your creativity in groundbreaking ways. With VA Imaging, your innovation finds a tangible expression in the world of Vision & Automation Imaging. We pride ourselves on offering customizable machine vision cameras, lenses, lighting and accessories that cater to even small-scale orders, ensuring that every project, regardless of size, benefits from a personalized approach. This flexibility allows our clients to experiment and innovate within their fields, using VA Imaging products as the foundation for their creative machine vision ventures. VA Imaging is committed to being your partner in crafting the future, enabling the transformation of creative ideas into practical, innovative machine vision applications. VA Imaging's Head office and distribution center is located in the middle of Brainport Eindhoven, the Netherlands. With sales offices in London (UK), Aachen (DE), Lille (FR) and Charlotte, NC (USA) we cover the European and North American market.

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