English
9.7
280 reviews in the last 12 months
99% recommends your company

Reviews for Escentia

  • Total score 9.7
  • Total number of reviews 306
  • Recommendations 99%
  • Page views 871

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10

Excellent service and top quality products.

Being in the industry for over 20 years I am very full of nonsense when it comes to selecting only the best aroma therapy oils for my blends. I have searched high and low until I found this golden gem called Escentia. Nor only, in my opinion, one of the best products on the market but very well priced as well.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Empty bottles with a roll on top for blends to give clients to apply as a take home oil.
  • What can our Escentia Team do to enhance your experience with us? If you do not have a product in stock, instead of just leaving it off thr invoice please notify us as recommended a similar product to substitute.
Chantelle Van der Merwe (Twin Flame) , BOKSBURG EAST, BOKSBURG
10

Amazing service & incredible business

I love doing business with Escentia. They are a small business with alot of love and service to share.. My orders are seemless. I know how tough it is working with a small team. We only have 4 of us & Escentia are a breeze to do business with. Their oils are quality and packed with integrity! Ive been using their oils in our offerings for 7 years now. Im soo happy

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
Lulu Edy-Roderick , Kwa-Zulu Natal
10

Excellent quality and customer service

Escentia supply high-quality products. Their customer service is equally impressive; the staff is informed, enthusiastic, and always willing to help with suggestions. Escentia is an excellent option for anyone who is serious about incorporating essential oils into their wellness regimen.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
John , Cape Town
10

Excellent

Communication was great and service even better!

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Organic Aloe
  • What can our Escentia Team do to enhance your experience with us? N/A
Alicia , Johannesburg
10

Great service

Fast and efficient

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
Yvonne , Pretoria
10

Fast and efficient service.

I have been ordering my oils from Escentia for 25 years now and remain satisfied with their quality and service. I know I can trust that their oils pure when they say they are. Jeanne-Louise Kinsey Aromatherapy

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
Jeanne-Louise , Munster KZN
10

Reliable, efficient, helpful, friendly and dedicated to a mutual passion of Aromatherapy

Always brilliant!

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. More resins (not just frankincense) especially Dragons Blood, Palo Santo etc
  • What can our Escentia Team do to enhance your experience with us? Keep doing what you are doing!
Katie , Harare Zimbabwe
10

It’s been satisfying

I always get exactly what i need and very genuine products

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? It would be nice to be able to have an online payment option
Vumbi , gauteng
10

Friendly, efficient service with competitive pricing

We have been buying from Escentia for many years, and have always had such friendly, helpful and efficient service from them. As a natural product company with our main raw materials used in our manufacturing being carrier and essential oils, it is imperative that we source the best quality, but also cost effective products and they have delivered on both of these needs. I highly recommend them!

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
Carli , Pretoria
9

I always get excellent service from you. Much appreciated!

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  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
Isa Prinsloo , HONEYDEW
10

Dedicated and professional

I have always found Escentia to have a personal touch when necessary but they are also prompt and professional in everyday dealings with clients. I love the quality of the oils and the high standards they keep themselves to. This engenders trust between them and their clients which is rare.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Pumpkin seed oil; grapefruit seed oil
  • What can our Escentia Team do to enhance your experience with us? More samples or small freebies with orders.
Nicole , Hillcrest
10

Fabulous allround

Fantastic service and product promptly

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
Hayley , East London
10

Awesome Service

I love dealing with Escentia, the entire process from order to delivery is without fail. The staff are friendly and helpful. Keep it up.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
Wanda , Richards Bay
10

Excellent

Fantastic service and great range of products

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Mimosa, Linden Blossom, Birch, Tobacco
  • What can our Escentia Team do to enhance your experience with us? N/A
Jenette , Benoni
10

Best oils in SA

Great quality oils at an affordable price. I love dealing with this company, great customer service and always willing to help.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Blue Tansy
  • What can our Escentia Team do to enhance your experience with us? Nothing
Vanessa , Johannesburg
10

Always receive excellent service

Barbara and Gail deliver excellent service. I love doing business with Escentia.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Other raw materials like emulsifiers, preservatives etc
  • What can our Escentia Team do to enhance your experience with us? N/A
Leigh-Ann , Mogale City
10

Exceptional

Brilliant. Always very friendly,professional and super quick!

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. We are stockists
  • What can our Escentia Team do to enhance your experience with us? N/A
Anna-Marie , Benoni
10

Top quality and speedy service

Top quality and speedy service

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
Neil , Barberton
10

Products and services are always excellent!

I've always received efficiency from this company.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? I'd like to order on an app. It would be great.
Daksha Mothilal , Howick
10

A pleasure to deal with Escentia, high organized and efficient

Even though I don't officially qualify for wholesale purchases, Escentia assisted me by supplying what I needed to make my own snuff.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Can't think of one now
  • What can our Escentia Team do to enhance your experience with us? All is well as it is
Ray , Groblersdal
10

It has been an absolute pleasure being an Escentia customer.

Escentia has very excellent client service.They provide prompt response, valuable feedback and good delivery.I always receive my orders on time.Keep up the excellent standard.Thank you ! Oshulamama

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. It would be great if Escentia could also sell dried herbs.I would love to get my herbs and oils at the same place.
  • What can our Escentia Team do to enhance your experience with us? N/A
Virginia , Johannesburg
9

Great service and very friendly staff

I really want to give the essentia group a very warm thank you.. You are one of the most kindest and supportive group/business I have seen in a very long time. From orders to delivery- Gail is the most helpful with orders, always enjoy talking to her. And Brian the delivery guy is just the best, always friendly, always on time and has a lot of wisdom to share! I really appreciate you all.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Yes, resins.. People need to be educated about resins and the importance of it.
  • What can our Escentia Team do to enhance your experience with us? N/A
Tharina , Pretoria
10

Exceptional service

Escentia stands out for your friendly, professional and personal service. Not only are your products great quality, but I love how I can check an invoice before I make a payment, adjust it according to the stock status, and add or delete items according to need. Your quick response to queries and friendly, chatty responses are always greatly appreciated. Your patience with my lack of knowledge is also very appreciated! It feels awesome knowing that I am talking to actual live people and not some bot behind the scenes!

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. St John's Wort, dried herbs and flowers so we can make our own herbal infusions
  • What can our Escentia Team do to enhance your experience with us? N/A
Monica Hurn , Cape Town
10

Escentia is steadfast in their service, you can always expect best quality and service.

Escentia has the best prices for the best quality products. We can always rely on the product we purchase as well as the friendly staff to get the orders through and processed smoothly.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
Nelani Sharpley , Benoni
8

Very good

I enjoy how easy it is to order products and the fact that you tell us beforehand if you are out of stock of a product. My clients love the quality of the products and how affordable the essential oils are as this allows people to order more then one product at a time.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Blue spruce
  • What can our Escentia Team do to enhance your experience with us? N/A
Jessica , Johannesburg

Company details

154 President Brand Road

Rynfield 1501

(011) 425 3281

[email protected]

escentia.co.za/

About Escentia

At Escentia, our journey started with a simple dream and a profound love for the natural energy of plants. Founded in 1994, we set out to provide exceptional essential oils, carrier oils, and related products. Over the years, our product selection has expanded significantly, now boasting one of Africa's most extensive collections of essential oils. We're committed to sourcing and bottling only the purest oils available globally. Our range continues to evolve to meet diverse individual preferences, offering pure essential oils, organic options, standard varieties, and carrier oils. Our knowledgeable team is dedicated to answering your queries and empowering you to explore the world of aromatherapy confidently. Reach out to us today, and let us guide you towards enhancing your well-being in your hands.

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