English
9.7
280 reviews in the last 12 months
99% recommends your company

Reviews for Escentia

  • Total score 9.7
  • Total number of reviews 306
  • Recommendations 99%
  • Page views 871

Filters

10

Excellent service with integrity and professionalism.

My first purchase from Escentia was in 2011 when I returned from UK to Zimbabwe and set up my aromatherapy product range (I am a fully qualified Aromatherapist, Reflexologist & Massage Practitioner). Excellent quality oils were hard to come by back in the day. Having found Escentia - my life has bloomed and my work has blossomed in to a full blown African Apothecary based in Harare. Without Escentia and their unwavering service and ethos - I wonder where I would (or wouldn't) be now! Long may our relationship continue as we move forward and conquer the earth with essential oils, integrity and passion. Best wishes to all members of staff - all of whom have been excellent in their efficiency and work ethos. Bravo! Katie Rose

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
Katie , Harare

Response from the business owner

Thank you for sharing such an inspiring and heartfelt review! It's truly heartwarming to hear about the profound impact Escentia has had on your journey as an aromatherapist and entrepreneur. Matthew and our team are thrilled to have played a part in supporting your work and passion over the years. We understand the importance of quality products in your field, and we're delighted that our oils have contributed to the success of your African Apothecary in Harare. Your kind words fuel our dedication to maintaining exceptional service and upholding our ethos. We're committed to continuing this journey with you, providing the finest essential oils and unwavering support as you conquer new heights. Thank you once again for your trust and loyalty. Here's to many more years of collaboration, growth, and success together! The Escentia Team

10

Always excellent.

Always excellent.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
Carina Nadauld , Durban

Response from the business owner

Thank you so much for your wonderful feedback! We appreciate your kind words. We're committed to providing excellent service and meeting our customers' needs. We look forward to serving you again soon. The Escentia Team

10

Great Experience and Very professional.

"Wow! I can't praise Escentia's sales team enough! They were lightning-fast in responding to all my queries, and their expertise blew me away. Not only did they answer every question I had, but they also provided valuable insights that made my shopping experience a breeze. And talk about reliability! My stock arrived exactly when they said it would, no delays, no excuses—just top-notch service from start to finish. Escentia, you've definitely earned a loyal customer in me. Keep up the fantastic work!"

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
Shaun , Pretoria

Response from the business owner

That's wonderful to hear! We're thrilled you had such a positive experience with Escentia's sales team. Thank you for sharing your feedback and for choosing Escentia. We look forward to continuing to provide you with excellent service in the future!

10

Very pleased!!!

The ordering process was smooth sailing and I was always informed via email every step of the way.

  • Would you recommend us? Yes
Shane McGregor , Johannesburg
10

Amazing

The people who work there are so friendly and wonderful to be around!

  • Would you recommend us? Yes
Chanel , Pretoria
10

Customer service is outstanding

Always ready to assist with queries and products are amazing. Pure essential oils at their best!

  • Would you recommend us? Yes
Charmaine , Pretoria

Company details

154 President Brand Road

Rynfield 1501

(011) 425 3281

[email protected]

escentia.co.za/

About Escentia

At Escentia, our journey started with a simple dream and a profound love for the natural energy of plants. Founded in 1994, we set out to provide exceptional essential oils, carrier oils, and related products. Over the years, our product selection has expanded significantly, now boasting one of Africa's most extensive collections of essential oils. We're committed to sourcing and bottling only the purest oils available globally. Our range continues to evolve to meet diverse individual preferences, offering pure essential oils, organic options, standard varieties, and carrier oils. Our knowledgeable team is dedicated to answering your queries and empowering you to explore the world of aromatherapy confidently. Reach out to us today, and let us guide you towards enhancing your well-being in your hands.

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