Name: Trust Solar
Address: 37&38 Gold St, Cape Town, 7405
Telephone: 27210232093
Rating: 9.3

Well done

Well trained, knowledgeable team of installers.

Would you recommend us? Yes
Our vehicles and Team Members were easily identifiable i.e. uniforms and branding.
The site was left clean and tidy after the installation.
How did you hear about us? Referred by a friend
Did we respond to your request for a quotation within 24hrs? N/A
Did your quotation accurately reflect your requirements and the advice provided by your Sales Agent? Yes
Did you receive your invoice within 24hrs after confirming your quotation? N/A
Did your invoice accurately reflect your quotation? Yes
After your deposit was received, how long did we take to schedule your installation with you? N/A
Was your SSEG Application process started within 3-5 business days of your deposit being received? N/A
Did we arrive at the agreed time on Installation Day? Yes
Were you given a walk-through of the system, on Installation Day? Yes
Was your Certificate of Compliance (CoC) Inspection conducted within 3-5 business days after Installation Day? N/A
How long after your CoC Inspection did you receive your copy of the CoC? N/A
Was the process of logging a Support Call explained on Installation Day? N/A
Have you registered your inverter and battery warranties with the manufacturer? No
Would you like to know more about our extended Service Level Agreement? Yes

Eugene Keyter , Cape Town

AMAZING

From the sale, to the install, to the handover.. everything has been amazing.

Would you recommend us? Yes
Our vehicles and Team Members were easily identifiable i.e. uniforms and branding.
The site was left clean and tidy after the installation.
How did you hear about us? Social Media
Did we respond to your request for a quotation within 24hrs? Yes
Did your quotation accurately reflect your requirements and the advice provided by your Sales Agent? Yes
Did you receive your invoice within 24hrs after confirming your quotation? Yes
Did your invoice accurately reflect your quotation? Yes
After your deposit was received, how long did we take to schedule your installation with you? 2 days
Was your SSEG Application process started within 3-5 business days of your deposit being received? Yes
Did we arrive at the agreed time on Installation Day? Yes
Were you given a walk-through of the system, on Installation Day? Yes
Was your Certificate of Compliance (CoC) Inspection conducted within 3-5 business days after Installation Day? Yes
How long after your CoC Inspection did you receive your copy of the CoC? The next day
Was the process of logging a Support Call explained on Installation Day? Yes
Have you registered your inverter and battery warranties with the manufacturer? No
Would you like to know more about our extended Service Level Agreement? No

Eden , Cape Town

Professional staff and service

Overall very professional installation staff and management involvement to end off few outstanding points :existing and previous solar installation on garage roof to be corrrected, awaiting quote from Trust Solar, faulty red light for electricity mains to be supplied, SSEG application in progress

Would you recommend us? Yes
Our vehicles and Team Members were easily identifiable i.e. uniforms and branding.
The site was left clean and tidy after the installation.
How did you hear about us? Social Media
Did we respond to your request for a quotation within 24hrs? Yes
Did your quotation accurately reflect your requirements and the advice provided by your Sales Agent? Yes
Did you receive your invoice within 24hrs after confirming your quotation? Yes
Did your invoice accurately reflect your quotation? Yes
After your deposit was received, how long did we take to schedule your installation with you? Within 1-2 Days
Was your SSEG Application process started within 3-5 business days of your deposit being received? No
Did we arrive at the agreed time on Installation Day? Yes
Were you given a walk-through of the system, on Installation Day? Yes
Was your Certificate of Compliance (CoC) Inspection conducted within 3-5 business days after Installation Day? Yes
How long after your CoC Inspection did you receive your copy of the CoC? Same day, however existing garage roof solar installation will need to be redone
Was the process of logging a Support Call explained on Installation Day? Yes

Gerhard Scheeoers , Edgemead, Cape Town

Company details

37&38 Gold St

Cape Town 7405

27210232093

[email protected]

www.trustsolar.co.za

About Trust Solar

Trust Solar was founded in 2017 by Managing Director, Tyger Geldenhuis, who’s commitment to, and passion for the industry, run through company values and business processes alike. As one of the foremost providers of Solar PV Systems in the Western Cape, Trust Solar has built its reputation on quality workmanship and unrivalled after-sales service, and to-date has installed upwards of 35 Megawatt of Solar PV in the Province, and beyond. As a registered member of the South African Photovoltaic Industry Association (SAPVIA) and a PVGreenCard accredited installer, Trust Solar has both the professional capabilities, and business savvy to fulfil all your solar requirements. With an innovative approach to finance, and the technical skill to deliver on time, every time, Trust Solar is the service provider of choice to a steadily growing client base.

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