Filters

9

Easy to communicate.

As someone who is thinking of rejoining Getflix, the advise offered and service from Anthony has steered me in the right direction.

  • Would you recommend us? Yes
9

Getflix customer support is consistenly effective and swift

I wish all apps provided this level of service! Thanks

  • Would you recommend us? Yes
10

Attentive

I love this app but especially the support that is always quick to fix an issue.

  • Would you recommend us? Yes
10

There when I needed help

I found t access the programmes that were working on my streaming device. They were very helpful and now I can view all the channels I love.

  • Would you recommend us? Yes
10

Getflix customer care

Even when the service is down or if I need some technical guidance I know Getflix support will help me thru. Kudos!!

  • Would you recommend us? Yes
9

Great service. Very helpful

Very helpful and patient advise.

  • Would you recommend us? Yes
10

Exceptional Support – Custom Solution Provided

I cannot commend the Getflix team enough for their responsiveness. After experiencing IP address update issues using the links, Getflix didn’t just give me a generic fix—they actually updated their server functionality. They’ve now added a Beta feature for manual IP updates specifically to address my needs. The communication was transparent and professional throughout. It’s rare to find a company that listens to user feedback and deploys production-level changes this quickly. 5 stars!

  • Would you recommend us? Yes
7

Free trial experience: it works.

Free trial experience: it works.

  • Would you recommend us? Yes
10

Excellent customer support

Excellent customer support

  • Would you recommend us? Yes
10

Superb

Suberb

  • Would you recommend us? Yes
10

Super support

Fast response and support during the Christmas period.

  • Would you recommend us? Yes
10

top service and support

seamless

  • Would you recommend us? Yes
10

Getflix customer support still better than the rest

Quick clear responses. They do well at understanding the issue and don't ask for info already given. They give a positive response when suggestions are made. Not that support is required often, mostly it just works, economically and reliably.

  • Would you recommend us? Yes
10

Getflix is an awesome company!

Any time I have needed help from them, they have always been available, so quick for customer service. These days that's unusual. I have been with them since 2016.

  • Would you recommend us? Yes
10

Very quick to respond.

Always helpful.

  • Would you recommend us? Yes
10

Excellent performance and very good support

Have been using Getflix for years, now. Tried other solutions but never found anything as stable and as easy to set up.

  • Would you recommend us? Yes
10

Excellent, helpful & prompt customer support

Happy Getflix customer since 2016. On the very odd occasion that I've had to contact support I've had a pleasant experience. I've recently had an issue which was promptly escalated & acted upon extremely quickly. I would certainly recommend the service to anyone without the slightest hesitation.

  • Would you recommend us? Yes
10

Prompt, friendly, professional advice and service

I experienced an issue, reported it, had a very quick response and was able to resolve the problem. Excellent service.

  • Would you recommend us? Yes
10

Great product and service

Has always worked well and the customer service is both responsive and helpful.

  • Would you recommend us? Yes
10

Very fast customer support

I have used getflix dns service to be able watch including Discovery plus, Hulu and so far it is working great. They are also happily extending their service to cover many more streaming services.

  • Would you recommend us? Yes
10

Understood my problem better than me

They understood what my problem was even though I misunderstood the solution. They coached me through a successful resolution

  • Would you recommend us? Yes
10

Excellent

Excellent service with quick and effective support.

  • Would you recommend us? Yes
10

Excellent support

Fast responses and very helpful guidance from the Getflix team.

  • Would you recommend us? Yes
10

They even help with the strange problems.

I've been using getflix for a couple of years now and service has been very good overall. Recently, I had a problem with my credit card and asked them to refund my payment and charge a different card (for reasons I won't get into here). I expected it would be a huge hassle as it was really not their problem, however, customer service was very responsive, credited my account straight away, and helped me make arrangements to charge a different card. All done in a couple of days. Thanx guys!

  • Would you recommend us? Yes
10

Great CS Team

I always get almost immediate responses from the team. Very efficient and helpful. would recommend to anyone who requires a VPN.

  • Would you recommend us? Yes

Company details

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About Getflix

Getflix Full VPN (Virtual Private Network) provides secure and private Internet access to all it’s users. Our Full VPN is a free, optional service for all paid Getflix subscribers.

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