Filters

10

Very fast customer support

I have used getflix dns service to be able watch including Discovery plus, Hulu and so far it is working great. They are also happily extending their service to cover many more streaming services.

  • Would you recommend us? Yes
10

Understood my problem better than me

They understood what my problem was even though I misunderstood the solution. They coached me through a successful resolution

  • Would you recommend us? Yes
10

Excellent

Excellent service with quick and effective support.

  • Would you recommend us? Yes
10

Excellent support

Fast responses and very helpful guidance from the Getflix team.

  • Would you recommend us? Yes
10

They even help with the strange problems.

I've been using getflix for a couple of years now and service has been very good overall. Recently, I had a problem with my credit card and asked them to refund my payment and charge a different card (for reasons I won't get into here). I expected it would be a huge hassle as it was really not their problem, however, customer service was very responsive, credited my account straight away, and helped me make arrangements to charge a different card. All done in a couple of days. Thanx guys!

  • Would you recommend us? Yes
10

Great CS Team

I always get almost immediate responses from the team. Very efficient and helpful. would recommend to anyone who requires a VPN.

  • Would you recommend us? Yes
10

Prompt reply to emails

New member so no comments at mo

  • Would you recommend us? Yes
10

Quick, efficient responses

Always on the ball

  • Would you recommend us? Yes
10

Great DNS Service & Prompt Positive Support

Great value for such service. Rarely that you experience and down time. If you do, support team is promptly attentive and positively supported. Highly recommended.

  • Would you recommend us? Yes
10

Very fast response to my problem - which they were able to sort out.

Was very impressed with the very fast response to my problem - within about 30 mins I think (and on a Saturday). Was also impressed with their level of support, and the fact they were able to sort out my problem so quickly, which I had thought would be really hard to do

  • Would you recommend us? Yes
10

Reliable service

I’ve had Getflix for just over 10 years. It has been very reliable, and has never let me down. I also sometimes use Getflix’s Full VPN which is useful. The dashboard feature on a web browser when logged in is simple and concise. Also the help pages are very easy to follow, and contain the exact information needed (for example, setting up DNS, Full VPN etc).

  • Would you recommend us? Yes
10

Super fast, prompt clear help

Appreciate the quality and speed of tech support!

  • Would you recommend us? Yes
9

Quick and Accurate

I've only had 2 problems in 5 years. Both were attended to very quickly. Awaiting further response on 2nd problem which only occurred 24 hrs ago. Thanks guys

  • Would you recommend us? Yes
9

Works perfectly for Geo-Blocked content

Fantastic service for US streaming and geo-blocked content! All the major platforms work smoothly and the price is unbeatable. I had a small issue at the beginning, but support solved it right away. Totally recommended! Would love to see a dedicated TV app in the future.

  • Would you recommend us? Yes
10

Quick response on my query

Their support team is always quick respond on any questions I have.

  • Would you recommend us? Yes
10

Excellent and prompt response

My problem was solved efficiently and very fast. Polite and professional communication.

  • Would you recommend us? Yes
10

Does what I want perfectly

I’ve had a couple of problems (usually my fault!) but they were promptly fixed.

  • Would you recommend us? Yes
10

Amazing customer service 24/7

Best customer service out there. Always there to help.

  • Would you recommend us? Yes
10

Top Hole

Great

  • Would you recommend us? Yes
10

Rare issues always resolved quickly

Getflix is a great addition to any household extending your choice of free streaming or paid streaming from overseas. The price is cheap and includes not only dns resolutions but VPN for other uses. A no bainer decision

  • Would you recommend us? Yes
10

Great support

The response to my support request was quick and with clear instructions the issue was resolved easy and effectively. Great job!

  • Would you recommend us? Yes
9

great service!

Today was the first time the response to my request to solve the issue of unable to use the Lifetime keycard for the Getflix Smart DNS & VPN: Lifetime Subscription. I am about to find out if it possible this issue will be solved today.

  • Would you recommend us? Yes
10

One of the BEST Smart DNS Services

One of the BEST Smart DNS Services on the planet. Have been using them for years! Recommended!

  • Would you recommend us? Yes
9

Quick response

Quick response

  • Would you recommend us? Yes
10

Best memories.

Great and perfect

  • Would you recommend us? Yes

Company details

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About Getflix

Getflix Full VPN (Virtual Private Network) provides secure and private Internet access to all it’s users. Our Full VPN is a free, optional service for all paid Getflix subscribers.

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