My first “help” query. Prompt reply with follow-up (now pending).

I really appreciate how quickly Getflix respond to support tickets. The team are consistently helpful, knowledgeable and make every interaction feel effortless.

Quick response with good simple answer of What to do!

Helpful and friendly

Getflix is fantastic; I've been using it for years. During that time, I only needed their support twice, and both times they resolved the issue quickly.

Great communication and explained well ,super quick in their reply's. Just good customer service like it used to be.

I've been very happy with VPN service for internet access. I had a question in regards to my subscription when I sent an email over the weekend. It was surprisingly quick in answering my request.

The support agent Raphael responded very quickly when I had an issue with the app, and it was able to be resolved quickly thanks to clear and accurate information.

Love getflix! Always helpful when I reach out!

Quick to respond and easily fixed the issue.

Product works well and very prompt support if needed

Been using Geflix for what seems to be forever, absolutely great service. The few times there were any technical problems, these were rectified very quickly.

Easy to get a resolution

Hi everyone, What a fantastic team you are! Every time I need help, you’re there immediately — quick, efficient, and without a single hiccup. Day or night, I can always count on you for the right support. I highly recommend Getflix to anyone looking for an excellent Smart DNS and VPN service. Without your outstanding after‑sales support, we’d all be completely lost. Thanks to all of you for the amazing work you do!

Excellent service and customer support on the few occasions I have needed it. Would highly recommend.

Service it's very cheap, reliable and fast. Technical support is outstanding, response within an hour and are tenacious in resolving your issues.

punctual, polite

Super helpful!

Getflix are always fast to respond and resolve issues quickly

The Staff have helped me through this endeavour all the way to the end. Thanks

The product works as advertised. My inquiry to Kiyoh was to ask if it could do something it doesn't advertise. The answer was no, and that's fine.

Extremely quick response to my emails as well as providing information and links which allowed me to rectify the issue I was experiencing immediately.

It's keeps disconnecting ar redirecting!!

I've had a subscription for probably close to 10 years. Have had to contact support maybe 4 or 5 times. On each occasion I've had a quick response from a real person within an hour.

Fast and professional response.