Responded within minutes on the weekend. Was able to fix the problem without needing to ask further questions.

Anthony was fantastic - excellent customer service and response time !

Support staff respond quickly and keep you updated. They are very customer focused.

Their support team is quick, professional and helpful. Thank you!

Quick response and excellent customer support knowledge .A+++++++++++++

I have been a customer of Getflix Smart DNS for several years and issues -when they occur which is rare - are generally resolved quickly.

They have the best customer service I have ever encountered. The will rush to help you. And if something time is needed to fix it the will keep you updated until the problem is resolved!!

Over the years I've had a couple of problems when using the application, usually when the destination system changes it's rules. Without fail, every time I report the issue (with very quick & simple ticket raising process), it is resolved within hours.

Thanks for solving the problem with the VPN settings after an Apple software update. Your team worked on the issue and provided an excellent resolution.

Problem solved really fast! I’ve used this subscription for years already and it always works great!

Waiting on final support issue, but good so far

The problem was resolved quickly, thank you.

courteous and efficient service

These guys are great, their service is also great. Been with them for years.

Every once in awhile they have some problems but lately it’s more stable and the support team have been working a little faster and they keep you informed when the problem is solved.

Quite easy to set up and available on main platforms Getflix helped me to reach services that I normally can't in my country, even if they are totally free elsewhere... On top of taht the flow rate does not look impacted at all (to me).

I've been using Getflix for a while. The instructions and settings are easy to follow. The support team is also very prompt. I've only faced one issue so far, but the team got back immediately and I was able to use it again with minimum downtime.

I've been using Getflix for more than 10 years now and it's been great. Very cheap and does a great job of unblocking overseas websites, we particularly use it to access BBC (iPlayer) from Australia. In addition, you get a good/fast VPN for no extra cost. Although I have rarely needed to use it, Technical support is great and i usually get useful responses quickly.

friendly, fast and thorough

Easy and prompt response to queries Good staff attitude

it might be the answer you want - they respond

When I contact these support guys with a problem it’s more than likely caused by me fiddling with the GetFlix app. They get me sorted and back on track every time.

The team are on the ball and help with any query. The replies are fast and easy to understand.

The Getflix Team were swift in resolving by vpn issue. They provided a clear and concise solution to my issue and they always are great in communicating with any issues I might have.

Requested support and after a brief period received contact, after a couple of emails with clear insturction, the fault was corrected, easily.