Filters

10

Prompt and easy

I've been using Getflix for a while. The instructions and settings are easy to follow. The support team is also very prompt. I've only faced one issue so far, but the team got back immediately and I was able to use it again with minimum downtime.

  • Would you recommend us? Yes
10

Getflix, great location unblocker and VPN

I've been using Getflix for more than 10 years now and it's been great. Very cheap and does a great job of unblocking overseas websites, we particularly use it to access BBC (iPlayer) from Australia. In addition, you get a good/fast VPN for no extra cost. Although I have rarely needed to use it, Technical support is great and i usually get useful responses quickly.

  • Would you recommend us? Yes
9

Troubleshooting

friendly, fast and thorough

  • Would you recommend us? Yes
10

Easy

Easy and prompt response to queries Good staff attitude

  • Would you recommend us? Yes
10

Quick response

it might be the answer you want - they respond

  • Would you recommend us? Yes
10

Prompt service and problem solved

When I contact these support guys with a problem it’s more than likely caused by me fiddling with the GetFlix app. They get me sorted and back on track every time.

  • Would you recommend us? Yes
10

Easy and understanding.

The team are on the ball and help with any query. The replies are fast and easy to understand.

  • Would you recommend us? Yes
9

Swift and solvable problem from the Team

The Getflix Team were swift in resolving by vpn issue. They provided a clear and concise solution to my issue and they always are great in communicating with any issues I might have.

  • Would you recommend us? Yes
9

Had an issue, it was resolved in a timely manner

Requested support and after a brief period received contact, after a couple of emails with clear insturction, the fault was corrected, easily.

  • Would you recommend us? Yes
10

fast and professional support

Thank you for your fast and professional support. It was very helpful.

  • Would you recommend us? Yes
10

Great customer service, with speedy support!

I have been using Getflix for years and it's been a very reliable and good service. I recently purchased a lifetime license and I would recommend Getflix to all my friends and family.

  • Would you recommend us? Yes
10

Awesome customer service

Getflix service is 100% recommended. They always take care of the clients with very professional customer service.

  • Would you recommend us? Yes
9

Easy to communicate.

As someone who is thinking of rejoining Getflix, the advise offered and service from Anthony has steered me in the right direction.

  • Would you recommend us? Yes
9

Getflix customer support is consistenly effective and swift

I wish all apps provided this level of service! Thanks

  • Would you recommend us? Yes
10

Attentive

I love this app but especially the support that is always quick to fix an issue.

  • Would you recommend us? Yes
10

There when I needed help

I found t access the programmes that were working on my streaming device. They were very helpful and now I can view all the channels I love.

  • Would you recommend us? Yes
10

Getflix customer care

Even when the service is down or if I need some technical guidance I know Getflix support will help me thru. Kudos!!

  • Would you recommend us? Yes
9

Great service. Very helpful

Very helpful and patient advise.

  • Would you recommend us? Yes
10

Exceptional Support – Custom Solution Provided

I cannot commend the Getflix team enough for their responsiveness. After experiencing IP address update issues using the links, Getflix didn’t just give me a generic fix—they actually updated their server functionality. They’ve now added a Beta feature for manual IP updates specifically to address my needs. The communication was transparent and professional throughout. It’s rare to find a company that listens to user feedback and deploys production-level changes this quickly. 5 stars!

  • Would you recommend us? Yes
7

Free trial experience: it works.

Free trial experience: it works.

  • Would you recommend us? Yes
10

Excellent customer support

Excellent customer support

  • Would you recommend us? Yes
10

Superb

Suberb

  • Would you recommend us? Yes
10

Super support

Fast response and support during the Christmas period.

  • Would you recommend us? Yes
10

top service and support

seamless

  • Would you recommend us? Yes
10

Getflix customer support still better than the rest

Quick clear responses. They do well at understanding the issue and don't ask for info already given. They give a positive response when suggestions are made. Not that support is required often, mostly it just works, economically and reliably.

  • Would you recommend us? Yes

Company details

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About Getflix

Getflix Full VPN (Virtual Private Network) provides secure and private Internet access to all it’s users. Our Full VPN is a free, optional service for all paid Getflix subscribers.

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