English
9.9
92 reviews in the last 12 months
100% recommends your company

Reviews for Smart DNS Proxy

  • Total score 9.9
  • Total number of reviews 92
  • Recommendations 100%
  • Page views 572

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10

Excellent product & superb customer service

A brilliant company providing a great product together with superb customer service.

  • Would you recommend us? Yes
Graham Meacham , Blackpool
10

Very quick response

Excellent service

  • Would you recommend us? Yes
Russ , Dubai
10

DNS issue resolved quickly

DNS issue resolved quickly

  • Would you recommend us? Yes
Davis , Edmonton
10

Extremely helpful and patient!

They dealt with me, technologically challenged, to solve my problem with patience, kindness and correct information.

  • Would you recommend us? Yes
Scott , Mérida
10

Great service and excellent support

The service works fine, and when occasionally a problem occurs it is always adequately and quickly addressed and solved. I can recommend the service to anyone looking for a DNS proxy service for unblocking websites.

  • Would you recommend us? Yes
Willem , Wedde(NL)
10

Quality support

I had an issue with DNS resolution, one email and was promptly provided a working solution. Great service.

  • Would you recommend us? Yes
Emanuele , Fortaleza
10

Excelent Service

This Service works exactly as promised.

  • Would you recommend us? Yes
Vasco , Porto
10

Awesome

Best dns service and best support by far highly recommended

  • Would you recommend us? Yes
Steven , London
10

super support and assistance

Recently we were in communication with the support team specially Edward and they helped us very well in providing solutions, going above and beyond

  • Would you recommend us? Yes
Dev , Panama City
10

Thanks for you Support

Great Support

  • Would you recommend us? Yes
José Molina , Panamá
10

A great service enabling viewing of home tv channels and apps whilst travelling

Great product, excellent response when advice required and knowledgeable staff. Thankyou for your support.

  • Would you recommend us? Yes
Peter , Valencia
10

Very helpful and patient. Was able to solve the problem

Very helpful and patient. Was able to solve the problem

  • Would you recommend us? Yes
Anwar , Kuwait city
10

Super! Réponse rapide. Merci!

Super! Service à la clientèle efficace. Réponse rapide. Merci!

  • Nous recommanderiez-vous? Oui
Marco , Longueuil
10

Great service

Have been a subscriber for several years. Occasionally a problem crops up and support are always prompt and solve the problem.

  • Would you recommend us? Yes
Lisa , Santa Barbara
10

prompt replies are always appreciated

see above

  • Would you recommend us? Yes
Paul , Villa Minozzo (RE)
10

Always a very efficient and timely service

Whenever I have an issue, the team are quick to email back and resolve the issue. Very satisfied.

  • Would you recommend us? Yes
Daniel , UK
10

Excellent Product

Was very useful for solving DNS Related issues... works great

  • Would you recommend us? Yes
Eric Shaw , Strathroy
9

Lots of help received following a technical glitch

Had an issue after factory reset of our smart TV. The team were very responsive, helped promptly and efficiently, and the issue was solved in good time.

  • Would you recommend us? Yes
Richard , Valencia

Response from the business owner

Thank you for the kind words! We're glad our team could step in quickly after your Smart TV reset and get everything working again. Prompt, efficient support is what we aim for, and it's great to hear we delivered. Appreciate your support!

10

very useful to have, easy to set up, highly recommended!!!

I contacted the Smart DNS Proxy team via email with a problem. Their reply was swift and issue got solved within the hour!

  • Would you recommend us? Yes
Petra , Pollença

Response from the business owner

Thank you for the great review and recommendation! We're happy to hear you found the setup easy and the service useful — and even more so that our support team could resolve your issue so quickly. We truly appreciate your support!

10

Great customer service

Working fine for many years and after one of the channels did not work any more they pushed on to fixed it and it is worked out in the end. Thumbs up!

  • Would you recommend us? Yes
Oyvind , Olen

Response from the business owner

Thank you for being with us over the years and for the great feedback! We're glad we could sort things out when that channel gave trouble — persistence is key, and we’re happy it paid off in the end. Thumbs up right back at you! 👍

10

Fast and to the point customer services

They don't overly complicate emails requesting information that helps you and the issue tends to be resolved fast (if you have one).

  • Would you recommend us? Yes
John , Leipzig

Response from the business owner

Thank you for your feedback! We believe in keeping things simple, clear, and effective — so it's great to hear that our approach made your experience smooth and straightforward. Always here if you need us!

10

It took not even 20 minutes and my problem was solved

All the apps I'm using were not working anymore. Within 20 minutes I got new server DNS codes and everything was fine

  • Would you recommend us? Yes
Ingo , Berlin

Response from the business owner

Thank you for the great feedback! We’re happy to hear everything was up and running again so quickly. It’s always our goal to get you back to streaming without delay — glad we could deliver!

10

Very good

Always very helpful.

  • Would you recommend us? Yes
Charlie , Gibraltar

Response from the business owner

Thank you for the kind words! We’re always happy to help and really appreciate your support.

10

Patient, helpful and professional

Despite my endless replies, the support staff were all incredibly patient and provided me with very helpful advice. Not terribly surprised - SmartDNS support has always been excellent!

  • Would you recommend us? Yes
Aedan , Porvoo

Response from the business owner

Thank you for the wonderful review! We're really glad to hear our support team was patient and helpful throughout — no matter how many replies it took. 😊 Consistent, professional support is something we pride ourselves on, and it’s great to know it shows. We truly appreciate your ongoing trust in us!

10

Best solution for remote streaming I have found

Technical support is great and the product does what it says too.

  • Would you recommend us? Yes
Richard , Cape Town

Response from the business owner

Thank you for the great feedback! We're thrilled to hear SmartDNS Proxy has been the best solution for your remote streaming needs, and that our support team has made a positive impression. We appreciate your support and are glad to have you with us!

Company details

[email protected]

www.smartdnsproxy.com

About Smart DNS Proxy

Smart DNS Proxy is a secure DNS Proxy service to unblock websites, global video & music streaming services. Unblock US websites like Netflix, Hulu, ABC or music streaming services like Pandora, Spotify just natively happens when you use Smart DNS Proxy. There is no connection or disconnection needed as in VPN. It's much faster than VPN and works with any device; PC, MAC, SmartTV, Xbox, PS3, Router, iPad, iPhone or any Android devices.

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