Reviews for Smart DNS Proxy

Patient, Attentive and fast, reliable and efficient support from knowledgeable staff. It's been rare have needed any help from Support Staff, the product and guides are so easy to follow and setup but when I did need their help, they responded quickly, asked the right questions, provided answers and even offered remote login support if needed. Cannot praise the company, product and staff highly enough. If only other companies out there behaved in the same manner....

Great tool - the best VPN I have used. Great and responsive customer service.

The network team, John followed up and implemented the changes required.

Vert reactive responses.

Been a client for several years now, watching UK Expat TV from Spain. UK govt does lots of things to prevent expats watching re geofenxing. At age 75 I would have thought their time would be better spent helping UK citizens that are abroad - but no. At least Smart DNS offers a chance to watch TV Channels that remind us of home. Wonder what the legislative arses would think if they were forced to watch foreign channels that they cannot understand only ? But lets not kid ourselves, it's because they cannot prosecute us for watching without paying a TV licence fee. What about the lifetimes work we did, supporting the UK economy which turns its back on us as well as they cannot chase us either. Very small minded. Thank you Smart DNS for warming our families hearts on long, cold nights.

Problems accessing SkyGo

My original email had to be terminated and I completely forgot about my smartdns login. I needed the email address to be changed, but as I no longer had access to my original email, it was going to be tricky. These guys sorted the issue very quickly for me and I am now able to use my new email to login. All good.

Very seldom have any problems but when I do they manage to fix it. Not always as fast a I would like but they always keep you updated on the progress. Great service for the money. Thanks

I have been using Smart DNS Proxy for a few years now, it works very well, and any questions are answered promptly

Excellent support on the very rare occasions when things break. I have been a customer for 8 years now.

German TV changed their checks. The team fixed it within a day. All is working again.

This is a great service no other like it if you’re trying to access your home countries media from abroad look no further! This service is really affordable and reliable couldn’t be more grateful to the team providing this awesome service!

Over the course of several years, I've experienced some streaming issues. When I do, I report the problem and their engineers respond immediately and then resolve the issue within a few days.

The company is good. I really do recommend using a DNS or VPN!

As internet routing and dns related changes may happen the support in such situations is really important.

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It was a very good experiene :)

Long term customer - When problems crop up, they answer quickly. I'm very happy with their service.

Rapid and efficient service. Very helpful and understanding.

Many people want to get into VPNs and specialized hardware to appear to the internet to be in a location different than they really are for several purposes. While these are sometimes necessary, watching TV is not one of the reasons to do it. Change the DNS servers on a router/Wifi WAP, login to SmartDNS and hit a link. It's that simple. They make it easy. The only thing that is hard with them is outside their control. Internet providers will change the address from time-to-time, and you have to update it. Losing power to the router also has this effect. It's a simple fix, but just part of the situation.

Great services.

I can go to US and keep watching the same apps in Brazil. I can watch old sitcoms and movies that are not available in alll countries. Support team has helped through the ten years I have been using the service as things change along the way. I only miss the videos on the YouTube channel that helped me along the way .

Very good

They had an outage and when I raised a ticket they said they would contact me when the service was back up and running and they actually did. A+

Over the years there has been some minor issues and every one of these issues has been resolved all most instantly no matter what time of day or night it gets reported.