Filters

10

Great service

Smart DNS works well for me, mostly in Portugal, but also in India and USA. Excellent assistance if problems arise, too…

  • Would you recommend us? Yes
10

Good

Very knowledgeable

  • Would you recommend us? Yes
10

You can't get a better VPN Company

Have been using SmartDNS for years you can't get better. They go above and beyond to resolve your issue. Wonderful people i doubt if you would get customer service like theirs anywhare else?

  • Would you recommend us? Yes
2

Worst Service Ever

I have purcahsed their plan 2 months back. From last 15 days, I am facing issues to receive the service. I have wrote multiple email to team and they are not able to resolve and not even reply sometime. I am asking for refund as I am not getting the services, they are not even issuing the refund. Worst service Ever

  • Would you recommend us? No
10

Fast efficient service

Very fast and explicit service . Problem solved !

  • Would you recommend us? Yes
10

Excellent

We have used Smart DNS Proxy for many years and always had a good resolution on the rare occasions we needed assistance.

  • Would you recommend us? Yes
10

Consistent & reliable with excellent support - real value for money

I've found the overall service very reliable - especially considering the nature of the offering. When I have needed support, it's been there and I genuinely feel a valued customer. Keep it up guys!

  • Would you recommend us? Yes
10

Quick response time

Quick to respond to problems, and really impressive speed to resolve an issue I was having.

  • Would you recommend us? Yes
10

Excellent support

Service is reliable but if there ever is an issue the support has been excellent and helpful in resolving issues. After recent changes to F1TV, their technical team worked hard to find a solution and kept me updated when a fix always in place.

  • Would you recommend us? Yes
10

Excellent customer service

Had an issue. Received updates as to issue being resolved. Answer came within stated time line.

  • Would you recommend us? Yes
10

Awesome from start to finish

The problem was fixed in a couple of hours

  • Would you recommend us? Yes
10

As always, exceptional service.

On the rare occasions that I have experienced a problem with my Smart DNS service, the support techs have been able to resolve the issue almost immediately. I can strongly recommend their service.

  • Would you recommend us? Yes
10

When I had a problem with VPN activation i had great support by email and resolution was within 6 ho

I could not get through on the phone so I started an email dialogue and I received great response and my activation problem was resolved within 6 hours

  • Would you recommend us? Yes
9

speedy and helpful and problem solved

I could not get access to https://u.co.uk/channel/yesterday but managed with help from support

  • Would you recommend us? Yes
10

WOW - such a responsive customer service

Have contacted the customer service several times because of some rare issues. They responsive as hell and really helpfull. Keep up the good work

  • Would you recommend us? Yes
10

Outstanding

I use a VPN client I prefer, rather than use the one provided by Smart DNS Proxy. It works for me - or rather it didn't. I contacted support to ask their opinion. I realised I was asking for support for a third-party product so I wasn't hopeful for a resolution to my issue. When a first proposed solution didn't work for me, Smart DNS Proxy went the extra mile and completely resolved the issue, unique to my setup. I have a lifetime subscription. It didn't cost a lot. I certainly didn't expect the quality of support I received. I wholeheartedly recommend Smart DNS Proxy. In a word - Outstanding.

  • Would you recommend us? Yes
10

Faultless

Faultless

  • Would you recommend us? Yes
10

Had problems connecting to UK from Spain

Thanks to Rafael at smart DNS who got back to me and solved my problem. Very impressed.

  • Would you recommend us? Yes
10

Great Service and Support

Been using SmartDNS for years, as an expatiate abroad this gives us good access to services at home. The few times I've had issues, support has been rapid and resolved the issue first time.

  • Would you recommend us? Yes
10

good service

Good service as always , when customers needs help and changings

  • Would you recommend us? Yes
9

Best around !

Tried all sorts of VPN but experience Was not great . SMART DNS great and service from The advisors very good. Only cancelled as I no longer need it as not travelling around overseas anymore . If I need to sign up again though , I will

  • Would you recommend us? Yes
10

Excellence!

Overall, great service, any problems are met with immediate correspondence, if not immediately, issues are always resolved within a reasonable timeframe. A++++++ company and technical staff.

  • Would you recommend us? Yes
9

Great service that simply works

When I've had a need to reach out for support, Smart DNS has been prompt and provided excellent responses.

  • Would you recommend us? Yes
10

Professional support, clear communication, and effective resolution.

I use Smart DNS Proxy daily and genuinely enjoy the service. When technical issues have arisen, their support team has communicated clearly, escalated appropriately, and ensured the matter was resolved by their Network Team. I appreciate the transparency and follow-up throughout the process. Overall, the service performs well and has become part of my everyday streaming setup.

  • Would you recommend us? Yes
10

Long Time User

Have used SmartDNS reularly for over 10 years now and have only compliments for there product and service.

  • Would you recommend us? Yes

Company details

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About Smart DNS Proxy

Smart DNS Proxy is a secure DNS Proxy service to unblock websites, global video & music streaming services. Unblock US websites like Netflix, Hulu, ABC or music streaming services like Pandora, Spotify just natively happens when you use Smart DNS Proxy. There is no connection or disconnection needed as in VPN. It's much faster than VPN and works with any device; PC, MAC, SmartTV, Xbox, PS3, Router, iPad, iPhone or any Android devices.

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