Reviews for Smart DNS Proxy

Great company and support is superb. I have been with this company for 4 years and have always been happy with the service and especially the support.

Even though I was cancelling a subscription, the customer service was fast and polite.

We occasionally get a problem but it always gets sorted. Replies to emails are very prompt.

Been with Smart DNS now for a few months and in the last few days one of the services I follow stopped working. It seemed like not an easy issue to fix but support stayed with me and today the issue has been resolved. Very professional, very polite, and willing to help not forgetting an easy-to-use service that works!

For somebody who is definitely not technically minded and finds it difficult to navigate my way round DNS and VPNs the team have been very supportive, patient and courteous at all times and helped me to sort out my issues with success

Quick response to problems and issues.

I don't have many problems and I'm not a young tech savvy person but when I don't understand something my problems are sorted quickly. Recently I had a problem installing on Windows 11 - one text message, a couple of quick replies with the solution and I was up and running. Big thank you.

Great value, always works, no issues or dropouts. Works seamlessly.

Product worked well and any interactions with customer service were awesome.

Unlike many VPN's SmartDnsProxy has zero impact on device performance as there is nothing to install, it's simply setup in your WiFi connection. This also means that the number of devices you can use is unlimited. I use it principally with a Firestick to watch UK TV streaming services in Spain. Customer service is prompt and efficient. I only needed to contact them to clarify my renewal details not for any issues with the service. If you need a service to bypass geolocation restrictions I recommended SmartDnsProxy without reservation!

If I didn't have to report the issues I've had, probably due to saturation, my review would be excellent. While I've had to spend several hours on a few occasions trying to work out why I loose access to various services, the technical support has been prompt and professional..

Can't compare it to other services, but it is easy to use and setup and is able to perform geographic relocation for all the video services with which you have a legitimate account. When an issue does crop up, customer service addresses it promptly.

I have used smartdns proxy for years. Had a hitch just now. Helpdesk patiently and meticulously helped me out. Thank you

My issues with one VPN server has been resolved very quick.

My subscription rolled over because PayPal sent the money automatically. I had forgotten I did this. I could see no place in the Smart DNS account where I had auto-renewal. Seems that it was in my Pay Pal account. I hope this is resolved in my favour. The 5 stars is I know that my support request has be passed on to billing at Smart DNS. I hope they will refund and close my account as I had intended.

Excellent.

When problems, the helpdesk is very quick with solutions

The Service is working fine. I have been using it for 4 years while spending time overseas.

when ever theres a problem they sort it fast

Fast, competent, kind service!

Fast, competent, kind service!

Resolution of streaming challenge

I had great experience with this company!!

Fantastic support with help just one click away and reply always quicker than expected

Always a quick and speedy response when I have a query. Solid performance by Smart DNS Proxy as always