English
9.8
148 reviews in the last 12 months
100% recommends your company

Reviews for Smart DNS Proxy

  • Total score 9.8
  • Total number of reviews 148
  • Recommendations 100%
  • Page views 1,363

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10

Great support makes them standout

Issues I have reported over the years there is always support and a solution

  • Would you recommend us? Yes
Unni , Singapore

Response from the business owner

Thank you for your continued trust and kind words! We’re proud to hear that our support has consistently been there for you over the years, helping to find solutions whenever issues arise. Your loyalty means a lot to us, and we’ll keep working hard to stand out with great service.

8

Their response time is fantastic across the board. Typically within a couple hours they respond

I did find the persistent emails about my wanting to cancel annoying however. But once I made my decision clear and absolute their responsiveness was great!!

  • Would you recommend us? Yes
Kimone A Thomas , Jamaica

Response from the business owner

Thanks for your honest feedback and for recognizing our fast response times — we’re glad to hear we could get back to you promptly! We also appreciate you sharing your thoughts about the cancellation follow-ups. We want to ensure everyone’s needs are respected and will take your feedback on board to improve that experience. Thanks again for being part of the Smart DNS Proxy community. If you ever need anything, we’re here to help!

10

responsive customer service

When the occasional routing problem requires tech support the issue is usually resolved within hours. Recommended.

  • Would you recommend us? Yes
Pjilo , Philadelphia

Response from the business owner

Thank you for your recommendation! We’re glad to hear our tech support has been responsive and quick to resolve any routing issues you’ve encountered. If you ever need assistance, don’t hesitate to reach out — we’re here to help.

10

Prompt reply and resolution

I was unable to access the 10Play app from Australia. The problem was sorted quickly.

  • Would you recommend us? Yes
Julian Derry , North Canterbury, NZ

Response from the business owner

Thanks for your feedback! We’re happy to hear the issue with accessing the 10Play app was resolved quickly. If you have any other questions or run into issues, just let us know — we’re always here to help.

10

Great service

Have been with SmartDnsProcy for several years always had good service

  • Would you recommend us? Yes
Dudley , Fareham. Uk

Response from the business owner

Thank you for your loyalty over the years! We’re glad to hear you’ve consistently received good service from Smart DNS Proxy. We appreciate having you with us and look forward to continuing to support you.

10

Excellent product & superb customer service

A brilliant company providing a great product together with superb customer service.

  • Would you recommend us? Yes
Graham Meacham , Blackpool

Response from the business owner

Thank you so much for your fantastic feedback! We’re thrilled to hear you’re happy with both our product and customer service. It’s always our goal to provide a great experience from start to finish. If you ever need anything, don’t hesitate to reach out!

10

Very quick response

Excellent service

  • Would you recommend us? Yes
Russ , Dubai

Response from the business owner

Thanks for your kind words! We’re happy to hear you received a quick response and excellent service. If you ever need assistance, we’re here to help.

10

DNS issue resolved quickly

DNS issue resolved quickly

  • Would you recommend us? Yes
Davis , Edmonton

Response from the business owner

Thanks for your feedback! While we always strive to avoid issues, we’re committed to resolving any that do arise as quickly as possible. We’re glad we could get your DNS issue sorted promptly. If you ever need anything else, we’re here to help!

10

Extremely helpful and patient!

They dealt with me, technologically challenged, to solve my problem with patience, kindness and correct information.

  • Would you recommend us? Yes
Scott , Mérida

Response from the business owner

Thank you for your kind words! We’re delighted to hear our team could assist you patiently and kindly, especially when technology can be tricky. Providing clear and helpful support is very important to us. If you ever need anything else, just let us know — we’re always here to help.

10

Great service and excellent support

The service works fine, and when occasionally a problem occurs it is always adequately and quickly addressed and solved. I can recommend the service to anyone looking for a DNS proxy service for unblocking websites.

  • Would you recommend us? Yes
Willem , Wedde(NL)

Response from the business owner

Thank you for your recommendation and kind feedback! We’re glad to hear our service is working well for you and that any occasional issues are quickly resolved. If you ever need assistance or have questions, we’re always here to help.

10

Quality support

I had an issue with DNS resolution, one email and was promptly provided a working solution. Great service.

  • Would you recommend us? Yes
Emanuele , Fortaleza

Response from the business owner

Thanks for sharing your experience! We’re pleased to hear our team could quickly provide a working solution to your DNS resolution issue. If you need any further assistance, just reach out — we’re here to help.

10

Excelent Service

This Service works exactly as promised.

  • Would you recommend us? Yes
Vasco , Porto

Response from the business owner

Thank you for your feedback! We’re happy to hear the service is working exactly as promised. If you ever need anything, feel free to get in touch.

10

Awesome

Best dns service and best support by far highly recommended

  • Would you recommend us? Yes
Steven , London

Response from the business owner

Thank you so much for the amazing feedback and recommendation! We’re thrilled to hear you consider us the best DNS service with top-notch support. That means a lot to our team. If you ever need anything, we’re always here to help.

10

super support and assistance

Recently we were in communication with the support team specially Edward and they helped us very well in providing solutions, going above and beyond

  • Would you recommend us? Yes
Dev , Panama City

Response from the business owner

Thank you for your kind words! We’re delighted to hear that Edward and the rest of our support team were able to go above and beyond to assist you. Providing excellent service is always our goal. If you ever need anything else, just reach out — we’re here to help.

10

Thanks for you Support

Great Support

  • Would you recommend us? Yes
José Molina , Panamá

Response from the business owner

Thank you for your kind words! We’re happy to hear you’re pleased with our support. If you ever need assistance, don’t hesitate to reach out.

10

A great service enabling viewing of home tv channels and apps whilst travelling

Great product, excellent response when advice required and knowledgeable staff. Thankyou for your support.

  • Would you recommend us? Yes
Peter , Valencia
10

Very helpful and patient. Was able to solve the problem

Very helpful and patient. Was able to solve the problem

  • Would you recommend us? Yes
Anwar , Kuwait city
10

Super! Réponse rapide. Merci!

Super! Service à la clientèle efficace. Réponse rapide. Merci!

  • Nous recommanderiez-vous? Oui
Marco , Longueuil
10

Great service

Have been a subscriber for several years. Occasionally a problem crops up and support are always prompt and solve the problem.

  • Would you recommend us? Yes
Lisa , Santa Barbara
10

prompt replies are always appreciated

see above

  • Would you recommend us? Yes
Paul , Villa Minozzo (RE)
10

Always a very efficient and timely service

Whenever I have an issue, the team are quick to email back and resolve the issue. Very satisfied.

  • Would you recommend us? Yes
Daniel , UK
10

Excellent Product

Was very useful for solving DNS Related issues... works great

  • Would you recommend us? Yes
Eric Shaw , Strathroy
9

Lots of help received following a technical glitch

Had an issue after factory reset of our smart TV. The team were very responsive, helped promptly and efficiently, and the issue was solved in good time.

  • Would you recommend us? Yes
Richard , Valencia

Response from the business owner

Thank you for the kind words! We're glad our team could step in quickly after your Smart TV reset and get everything working again. Prompt, efficient support is what we aim for, and it's great to hear we delivered. Appreciate your support!

10

very useful to have, easy to set up, highly recommended!!!

I contacted the Smart DNS Proxy team via email with a problem. Their reply was swift and issue got solved within the hour!

  • Would you recommend us? Yes
Petra , Pollença

Response from the business owner

Thank you for the great review and recommendation! We're happy to hear you found the setup easy and the service useful — and even more so that our support team could resolve your issue so quickly. We truly appreciate your support!

10

Great customer service

Working fine for many years and after one of the channels did not work any more they pushed on to fixed it and it is worked out in the end. Thumbs up!

  • Would you recommend us? Yes
Oyvind , Olen

Response from the business owner

Thank you for being with us over the years and for the great feedback! We're glad we could sort things out when that channel gave trouble — persistence is key, and we’re happy it paid off in the end. Thumbs up right back at you! 👍

Company details

[email protected]

www.smartdnsproxy.com

About Smart DNS Proxy

Smart DNS Proxy is a secure DNS Proxy service to unblock websites, global video & music streaming services. Unblock US websites like Netflix, Hulu, ABC or music streaming services like Pandora, Spotify just natively happens when you use Smart DNS Proxy. There is no connection or disconnection needed as in VPN. It's much faster than VPN and works with any device; PC, MAC, SmartTV, Xbox, PS3, Router, iPad, iPhone or any Android devices.

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