Filters

10

Excellent, reliable VPN

I’ve been using SmartDNSProxy for some years now. Very occasionally an entertainment provider stops working but in each case customer service resolved the issue quickly and easily. Recently Ian C. solved a problem literally within seconds of my providing screenshots. Couldn’t be happier with the service and I consider it excellent value for money. Highly recommended.

  • Would you recommend us? Yes
10

Excellent Sevice

I have being using Smart DNS Proxy for years. Once set up, the services works flawlessly. Customer service is great as well.

  • Would you recommend us? Yes
10

Totally Professional in every way

Emailed them, They replied very quickly even on a Sunday! Very pleased with the response.

  • Would you recommend us? Yes
10

Excellent service and tech back up

I have been with Smart DNS for at least 3 years. Anytime to you email them with a problem they come back to you very quickly but its rare to have an issue. I live in Ireland and getting access to BBC I Player and ITV X plus American Apps is great

  • Would you recommend us? Yes
10

Great service and support

I have used smart dns proxy for years and have always found the service good. Any outages are usually sorted quickly. Excellent, speedy and friendly support.

  • Would you recommend us? Yes
10

Michael Gave excellent customer service

Asked for my email address to be changed, I have asked before but Michael sorted this for me , thank you.

  • Would you recommend us? Yes
10

Does as it says, much easier and universal than VPN

Have used SmartDNS Proxy for 5 years now and its always worked as it should. So much easier and more universal than a VPN as I can easily set my home router to distribute the DNS Server to all my LAN devices and still can use it on the go if I like. Ive also never had the speed throttle down like I used to with a VPN. Another advantage is I never need to think about connecting or disconnecting it its just always there, and barely ever have to update it. Ive had a few minor issues but support is the best ive had, very prompt and always a more than satifactory resolution.

  • Would you recommend us? Yes
9

Best Customer Service

One of the best customer services I ever had to deal with. If you know what they provide then you know that every once in a while we get blocked and Smart DNS Proxy has to come to the rescue. This happens, I'm OK with that, what makes them better is the customer service. WOW! Always within 24 hours my problem is fixed with people who know what they are talking about. Thank You!

  • Would you recommend us? Yes
10

Amazing service and quick response

I have been customer for smart dns since almost a year changing it from another dns provider , I think now I can say that smart DNS is the best in both service and quality of there sever which cover almost all the streaming platforms from Uk and USA to Australia. Amazing . If you thinking of the dns or vpn service they are the best

  • Would you recommend us? Yes
10

Great customer service

I found I no longer needed the Smart DNS service, and wanted to delete my account. It wasn't clear how to do so on the website, but when I contacted customer support, they responded promptly and quickly deleted my account. If I ever need the service again, I would have no reservations about opening a new account at Smart DNS.

  • Would you recommend us? Yes
10

Best Customer Service

Always best customer service! There is a reason I am a lifetime subscriber to smartdnsproxy!

  • Would you recommend us? Yes
10

Great!

Great service with immidiate assistance, if needed (very rarely and always solved asap).Highly recommended DNS provider!

  • Would you recommend us? Yes
10

Great service

Great service, sometimes down like now but ussually you fix it fast, thanks.

  • Would you recommend us? Yes
10

patient and experienced customer service

technology can be a challenge as well as frustrating for the user when something goes wrong, sit's important to deal with someone who is not only experienced but patient.

  • Would you recommend us? Yes
10

Support is very responsive

Occasional glitches are resolved promptly.

  • Would you recommend us? Yes
9

Services are Great.. Outage time remedied quickly

Outstanding reaction time after my issue was known. The Smart DNS team provided professional services and support in a timely manner...

  • Would you recommend us? Yes
10

Server Issues

I lost internet connection with the error 'can't connect to DNS Server'... I emailed the help desk and had a reply withing 30 mins...from there on there was constant communication until the issue was found and rectified. Quick, professional, and a positive result.

  • Would you recommend us? Yes
10

Excellent customer service

How is willing to fix the problem and quickly?

  • Would you recommend us? Yes
10

Superb & prompt solution to my problem

My problem was responded to in half an hour, further emails were responded to promptly as I following the clear & easy instructions that were given to me. Problem solved

  • Would you recommend us? Yes
10

superb

great software and excellent backup support

  • Would you recommend us? Yes
10

PERFECTA

ME GUSTA MUCHO SMART DNS PROXY LA RECOMIENDO PORQUE ES MAS RAPIDA QUE UN VPN Y SU FUNCION ES MAS RAPIDA Y PRACTICA. EN MI CASO PERSONAL. ME SIRVE PARA VER CONTENDIO DE STREAMING QUE ESTA BLOQUEADO EN MI PAIS. PERO CON SMART DNS PROXY PUEDO DESBLOQUEAR CONTENIDO GEOBLOQUEADO. 100 RECOMENDADO.

  • Would you recommend us? Yes
10

Great experience for few years

I've been using smartdns for a few years and had a great experience. The service itself works well and there are plenty of tutorials on the website itself for help. The customer service is also brilliant with quick replies and helpful responses to fix your issues.

  • Would you recommend us? Yes
9

Really Really GOOD

Overall services and experience is good.

  • Would you recommend us? Yes
10

Great product, Works great

Easy to use and always working fine Great Customer service

  • Would you recommend us? Yes
9

Great

Great

  • Would you recommend us? Yes

Company details

[email protected]

About Smart DNS Proxy

Smart DNS Proxy is a secure DNS Proxy service to unblock websites, global video & music streaming services. Unblock US websites like Netflix, Hulu, ABC or music streaming services like Pandora, Spotify just natively happens when you use Smart DNS Proxy. There is no connection or disconnection needed as in VPN. It's much faster than VPN and works with any device; PC, MAC, SmartTV, Xbox, PS3, Router, iPad, iPhone or any Android devices.

Kiyoh Reviews

• Anyone can post a review, however all reviews will need to comply with our terms of use and the privacy policy
• We perform automated and manual checks to prevent false reviews as much as possible
• Reviews written on your own initiative are immediately shown online and verified within 72 hours