Filters

9

Excellent quick service.

Had a minor problem but got rapid response and solution in 24 hours.

  • Would you recommend us? Yes
10

Very quick and helpful

What can I say, customer support in some industries is lacking badly. But I found smart dns to be very helpful as I am not very computer literate.

  • Would you recommend us? Yes
10

Quick and positive response

Quick and positive response lo

  • Would you recommend us? Yes
9

Helpful staff

Very responsive

  • Would you recommend us? Yes
10

Rapid response and solution

Excellent response time and helpful answer. Great service as always.

  • Would you recommend us? Yes
10

Always fast to reply

Smart dns reps are always quick to reply whenever theres an issue...which hardly ever happens. Great service always.

  • Would you recommend us? Yes
10

Great service and well priced

Can't complain, service works great. Customer service always been responsive and helpful for me.

  • Would you recommend us? Yes
8

Rapid Response

A Quick Response from your IT Team & a pleasant manner.

  • Would you recommend us? Yes
10

Always there to help me

Always fast and true help

  • Would you recommend us? Yes
10

Excellent

I wanted to cancel my subscription because my situation changed. I was charged before I cancelled. I messaged customer service and in only less than 24 hours, they replied and refunded. No questions asked. Great customer service, great attention and very considerate. If I need their service again I will definitely use them.

  • Would you recommend us? Yes
9

Simple fix

Again in less than 20 minutes I got it fixed onoy because they knew it was on my part and we fixed it quickly. Always great to work with Smart DNS Proxy.

  • Would you recommend us? Yes
10

Awesome

Always there to respond immediately to problems. So impressive and reliable. Thank you!

  • Would you recommend us? Yes
10

Very good.

I was having an issue with my DNS proxy not reconfiguring, it took a couple of days to get a response from Level 2 diagnostics, after checking and rechecking so much data the tech reminded me are you using an ad blocker, which i had switched to a different one as my old one was discontinued by Google, not realizing the new ad blocker was the cause of the problem, once I whitelisted Smart DNS it started working fine. Thanks Michael!

  • Would you recommend us? Yes
10

great

Professional, quick to reply and they offer a great service

  • Would you recommend us? Yes
10

Excellent customer service

SmartDNS Proxy continues to deliver a first rate service. On the very few occasions that there is a problem, it is solved extremely fast, with excelllent response times from a very knowledgable team.

  • Would you recommend us? Yes
10

Excellent fast response

Solved my problem in super fast time

  • Would you recommend us? Yes
10

Fast response that solved the issue!

Fast response that solved the issue!

  • Would you recommend us? Yes
10

Great support

Resolved the issue with DNS setup swiftly

  • Would you recommend us? Yes
10

Fast replies from Hitomi and the problem was solved

I had a problem with the service, reached out, Hitomi figured out a solution without questioning my intelligence. Great service!

  • Would you recommend us? Yes
10

The best!

Whenever I've had an issue (and after many years there have only been a few) the team have always been very quick to respond with clear precise instructions and have ALWAYS resolved my problem! Would highly recommend

  • Would you recommend us? Yes
9

When it goes wrong they don't ignore you.

Fast response to get you viewing again.

  • Would you recommend us? Yes
10

Best service

Performance of services are more then great . Just a suggestion that leave chatbot in conversation and keep your exec.on chat .they are awesome .

  • Would you recommend us? Yes
10

Very fast response.

I sent an email about a problem I am having and the response was very fast; asking me to grab some screenshots for further analysis. Thanks and have a great day guys.

  • Would you recommend us? Yes
10

Fast, Friendly, Helpful

Everything was handled quickly and with care

  • Would you recommend us? Yes
10

Customer service query

Sent an email regarding query and received a very prompt response from the team

  • Would you recommend us? Yes

Company details

[email protected]

About Smart DNS Proxy

Smart DNS Proxy is a secure DNS Proxy service to unblock websites, global video & music streaming services. Unblock US websites like Netflix, Hulu, ABC or music streaming services like Pandora, Spotify just natively happens when you use Smart DNS Proxy. There is no connection or disconnection needed as in VPN. It's much faster than VPN and works with any device; PC, MAC, SmartTV, Xbox, PS3, Router, iPad, iPhone or any Android devices.

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