I’ve been using SmartDNSProxy for some years now. Very occasionally an entertainment provider stops working but in each case customer service resolved the issue quickly and easily. Recently Ian C. solved a problem literally within seconds of my providing screenshots. Couldn’t be happier with the service and I consider it excellent value for money. Highly recommended.
Thank you for the wonderful feedback and for being with us over the years — your continued trust means a lot! While the occasional hiccup with streaming services can happen, we’re glad our support team — especially Ian C. — could step in quickly and get things sorted without delay. We're thrilled to hear you’re happy with the service and truly appreciate the recommendation!
I have being using Smart DNS Proxy for years. Once set up, the services works flawlessly. Customer service is great as well.
Thank you for your continued support over the years! We’re so glad to hear the service has been running smoothly for you, and that our support team has left a great impression when needed. It’s always a pleasure having you with us!
Emailed them, They replied very quickly even on a Sunday! Very pleased with the response.
Thank you for the kind words! We’re really glad to hear our team could assist you promptly — even on a Sunday. Providing timely, professional support is something we take pride in, so it’s great to know it made a difference. Appreciate your support!
I have been with Smart DNS for at least 3 years. Anytime to you email them with a problem they come back to you very quickly but its rare to have an issue. I live in Ireland and getting access to BBC I Player and ITV X plus American Apps is great
Thank you for being with us these past 3 years — we truly appreciate your loyalty! It's great to hear you've had such a smooth experience, with quick support when needed and reliable access to all your favorite content from Ireland to the UK and the US. We’re glad to have you with us and look forward to many more hassle-free years ahead!
I have used smart dns proxy for years and have always found the service good. Any outages are usually sorted quickly. Excellent, speedy and friendly support.
Thank you for your continued support over the years! We’re really pleased to hear that you’ve consistently had a positive experience, and that our team has been able to step in quickly whenever needed. Fast, friendly support is exactly what we aim for! Thanks again for being part of the SmartDNS Proxy community.
Asked for my email address to be changed, I have asked before but Michael sorted this for me , thank you.
Thank you for the great feedback! We’re glad Michael could step in and get your request sorted this time around. We’ll be sure to pass along your appreciation — he’ll be happy to hear it! Always here if you need anything else.
Have used SmartDNS Proxy for 5 years now and its always worked as it should. So much easier and more universal than a VPN as I can easily set my home router to distribute the DNS Server to all my LAN devices and still can use it on the go if I like. Ive also never had the speed throttle down like I used to with a VPN. Another advantage is I never need to think about connecting or disconnecting it its just always there, and barely ever have to update it. Ive had a few minor issues but support is the best ive had, very prompt and always a more than satifactory resolution.
Thank you for such a detailed and insightful review — it really means a lot coming from a long-time user! We're thrilled to hear SmartDNS Proxy continues to deliver a smooth, hassle-free experience across all your devices, without the usual speed drops or connection fuss that VPNs can bring. It’s also great to know our support team has been there when needed and able to resolve things quickly. Your trust over the past 5 years is something we truly value. Thanks again for being part of the SmartDNS Proxy family!
One of the best customer services I ever had to deal with. If you know what they provide then you know that every once in a while we get blocked and Smart DNS Proxy has to come to the rescue. This happens, I'm OK with that, what makes them better is the customer service. WOW! Always within 24 hours my problem is fixed with people who know what they are talking about. Thank You!
Wow — thank you for such an epic shoutout! 🦸♂️ We know the occasional block can be a pain (thanks, internet police 🚨), but we’re always here to bust through the barriers and get you streaming again in no time. Really glad our team could swoop in with the fix and some solid know-how. You’ve made our day!
I have been customer for smart dns since almost a year changing it from another dns provider , I think now I can say that smart DNS is the best in both service and quality of there sever which cover almost all the streaming platforms from Uk and USA to Australia. Amazing . If you thinking of the dns or vpn service they are the best
Thank you so much for the kind words and for choosing SmartDNS Proxy over the past year. It’s great to hear that our service and server coverage have made a real difference for you — from the UK and US to Australia, we aim to keep everything running smoothly. We truly appreciate your recommendation and look forward to keeping things seamless for you going forward!
I found I no longer needed the Smart DNS service, and wanted to delete my account. It wasn't clear how to do so on the website, but when I contacted customer support, they responded promptly and quickly deleted my account. If I ever need the service again, I would have no reservations about opening a new account at Smart DNS.
Thank you for your thoughtful feedback. While we’re sorry to see you go, we’re really glad to hear our support team could assist you promptly and make the process smooth. Should you ever need our services again in the future, we’ll be here and happy to welcome you back — no hassle, no hesitation.
Always best customer service! There is a reason I am a lifetime subscriber to smartdnsproxy!
Thank you so much for the kind words — and for being a lifetime subscriber! That kind of trust means everything to us. We’re committed to delivering the best support possible, and it’s incredibly rewarding to know it’s made a difference for you. Here’s to many more years of reliable service ahead!
Great service with immidiate assistance, if needed (very rarely and always solved asap).Highly recommended DNS provider!
Thank you for the great feedback! We’re happy to hear that you’ve rarely needed support — but even happier that when you did, our team could jump in and resolve things quickly. Your recommendation means a lot to us! We appreciate your support and look forward to continuing to provide a service you can rely on.
Great service, sometimes down like now but ussually you fix it fast, thanks.
Thank you for your honest feedback! We really appreciate your patience and understanding when occasional issues arise. While no service is perfect 100% of the time, we do our best to resolve things as quickly as possible — and we’re glad you’ve noticed. Thanks for sticking with us and for the kind words!
technology can be a challenge as well as frustrating for the user when something goes wrong, sit's important to deal with someone who is not only experienced but patient.
Thank you for your kind words. You’re absolutely right — when tech throws a curveball, having someone calm and experienced on the other side can make all the difference. We’re really glad our support team could provide the patience and guidance you needed. Always here if you need us again!
Occasional glitches are resolved promptly.
Thank you for your feedback! We’re glad to hear you’ve found our support team responsive and quick to resolve any issues. While the occasional glitch can happen, we’re committed to keeping things running smoothly for you. Appreciate your continued support!
Outstanding reaction time after my issue was known. The Smart DNS team provided professional services and support in a timely manner...
Thank you for the great feedback! We’re really pleased to hear our team could respond quickly and professionally when you needed support. Keeping service disruptions to a minimum — and solving them fast when they do occur — is a top priority for us. We truly appreciate your trust and support!
I lost internet connection with the error 'can't connect to DNS Server'... I emailed the help desk and had a reply withing 30 mins...from there on there was constant communication until the issue was found and rectified. Quick, professional, and a positive result.
Thank you for taking the time to share your experience. We’re sorry for the initial hiccup, but very glad our support team could jump in quickly and keep you updated every step of the way. Fast, clear communication and a solid resolution — that’s always our goal. Appreciate your trust in us!
How is willing to fix the problem and quickly?
Thanks a ton for the kind words! 💪 We're always ready to jump in and sort things out — no capes, just keyboards! 🖥️⚡ Glad we could fix things fast for you. If you ever run into anything again, you know where to find us!
My problem was responded to in half an hour, further emails were responded to promptly as I following the clear & easy instructions that were given to me. Problem solved
Thank you so much for the awesome feedback! 🚀 We're all about speed and clarity, so it's great to hear we hit the mark on both. Delighted we could get everything sorted out quickly — your router didn’t even have time to blink! 😄 If you ever need us again, we’ll be just a click away.
great software and excellent backup support
Thank you so much for the wonderful feedback! We're thrilled to hear you're enjoying the software and our support. If you ever need anything else, don't hesitate to reach out – we're here to help!
ME GUSTA MUCHO SMART DNS PROXY LA RECOMIENDO PORQUE ES MAS RAPIDA QUE UN VPN Y SU FUNCION ES MAS RAPIDA Y PRACTICA. EN MI CASO PERSONAL. ME SIRVE PARA VER CONTENDIO DE STREAMING QUE ESTA BLOQUEADO EN MI PAIS. PERO CON SMART DNS PROXY PUEDO DESBLOQUEAR CONTENIDO GEOBLOQUEADO. 100 RECOMENDADO.
¡Muchas gracias por tu increíble reseña! Nos alegra saber que Smart DNS Proxy te ha ayudado a desbloquear contenido y que lo encuentras rápido y práctico. Apreciamos tu recomendación y siempre estamos aquí para cualquier cosa que necesites. ¡Gracias por confiar en nosotros!
I've been using smartdns for a few years and had a great experience. The service itself works well and there are plenty of tutorials on the website itself for help. The customer service is also brilliant with quick replies and helpful responses to fix your issues.
Thank you for sharing your great experience with us! We're so happy to hear that SmartDNS has been working well for you over the years, and that our tutorials and customer service have been helpful. If you ever need anything else, don’t hesitate to reach out – we’re always here to help!
Overall services and experience is good.
Thank you so much for your kind words! We’re thrilled to hear that you're happy with our services and overall experience. If you ever need assistance in the future, we’re always here to help!
Easy to use and always working fine Great Customer service
Thank you for the fantastic feedback! We're so glad to hear that our product is easy to use and always working well for you. We also appreciate your praise for our customer service – we're here to help anytime you need us!
Great
Thank you so much! We really appreciate your feedback. If you ever need anything, we're here to help!
Smart DNS Proxy is a secure DNS Proxy service to unblock websites, global video & music streaming services. Unblock US websites like Netflix, Hulu, ABC or music streaming services like Pandora, Spotify just natively happens when you use Smart DNS Proxy. There is no connection or disconnection needed as in VPN. It's much faster than VPN and works with any device; PC, MAC, SmartTV, Xbox, PS3, Router, iPad, iPhone or any Android devices.
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