Had a minor problem but got rapid response and solution in 24 hours.
Appreciate the review, Christopher! Glad to hear your issue was solved within 24 hours. That kind of turnaround is what we’ll always aim for.
What can I say, customer support in some industries is lacking badly. But I found smart dns to be very helpful as I am not very computer literate.
Philip, thank you! We know tech can feel overwhelming at times, so it’s great to hear our team’s guidance made things clear and helpful. Always happy to assist
Quick and positive response lo
Thanks, Sarah! Quick and positive is what we always aim for. Great to know our responses hit the mark for you.
Very responsive
Appreciate your feedback, Teresa! We’re glad our team has been responsive whenever you needed assistance.
Excellent response time and helpful answer. Great service as always.
Thanks, Steve! It’s fantastic to hear our response time and support have been consistent. Always happy to help you out.
Smart dns reps are always quick to reply whenever theres an issue...which hardly ever happens. Great service always.
Scott, we appreciate your kind words! Quick replies are what we strive for, and it’s great to know our service is reliable for you.
Can't complain, service works great. Customer service always been responsive and helpful for me.
Thanks, Ben! Happy to hear our service works well and our support has been helpful. Your recommendation means a lot.
A Quick Response from your IT Team & a pleasant manner.
Thanks for the feedback, Andrew! Quick response and a pleasant interaction is exactly what we aim to provide — we’re glad it came through for you
Always fast and true help
Okan, thank you! Fast and true help is what we love to provide, and it’s great to know it’s been consistent for you.
I wanted to cancel my subscription because my situation changed. I was charged before I cancelled. I messaged customer service and in only less than 24 hours, they replied and refunded. No questions asked. Great customer service, great attention and very considerate. If I need their service again I will definitely use them.
Theodore, we appreciate your kind words! Refunds and support should always be smooth, and we’re happy we could help quickly and considerately.
Again in less than 20 minutes I got it fixed onoy because they knew it was on my part and we fixed it quickly. Always great to work with Smart DNS Proxy.
Thanks, Marcello! Quick fixes make all the difference, and it’s great to know we could get things sorted in minutes. We love working with you too!
Always there to respond immediately to problems. So impressive and reliable. Thank you!
Liz, thank you! Being there immediately when issues pop up is exactly what we aim for. We’re glad you’ve found our support reliable and impressive
I was having an issue with my DNS proxy not reconfiguring, it took a couple of days to get a response from Level 2 diagnostics, after checking and rechecking so much data the tech reminded me are you using an ad blocker, which i had switched to a different one as my old one was discontinued by Google, not realizing the new ad blocker was the cause of the problem, once I whitelisted Smart DNS it started working fine. Thanks Michael!
Thanks, Ernest! Great detective work on your end too 😄 Michael and the team are thrilled we could pinpoint the ad blocker issue and get you back online smoothly. Enjoy streaming
Professional, quick to reply and they offer a great service
Thank you, Andrew! Professional, quick, and reliable — that’s exactly what we aim to provide. We’re glad you’re happy with the service from Cairo!
SmartDNS Proxy continues to deliver a first rate service. On the very few occasions that there is a problem, it is solved extremely fast, with excelllent response times from a very knowledgable team.
Sharon, we appreciate your kind words! Knowing our knowledgeable team could solve problems fast makes all the hard work worthwhile. Thanks for sharing your experience.
Solved my problem in super fast time
Thanks, John! Super fast responses are what we love to deliver, and we’re glad your problem was resolved quickly. Enjoy uninterrupted streaming!
Fast response that solved the issue!
Nick, thank you! Quick resolutions are always our goal, and we’re happy to hear your issue was solved promptly. Happy streaming in NYC!
Resolved the issue with DNS setup swiftly
Mukesh, we appreciate the feedback! Glad we could get your DNS setup working swiftly — nothing beats a quick fix so you can get back online without hassle.
I had a problem with the service, reached out, Hitomi figured out a solution without questioning my intelligence. Great service!
Rafa, thanks! Hitomi will be happy to hear this — we believe in helping, not questioning 😉. Glad your problem was solved efficiently and pleasantly
Whenever I've had an issue (and after many years there have only been a few) the team have always been very quick to respond with clear precise instructions and have ALWAYS resolved my problem! Would highly recommend
Thank you, Enamay! It’s fantastic to hear that even after years, our team’s quick and precise support continues to impress. We really appreciate your recommendation!
Fast response to get you viewing again.
Thanks, Thomas! Fast responses are key when issues arise, and we’re glad you felt supported. Getting you back to viewing smoothly is always our priority.
Performance of services are more then great . Just a suggestion that leave chatbot in conversation and keep your exec.on chat .they are awesome .
Pawan, we appreciate the feedback! Great suggestion on keeping the chatbot in the conversation — we love that you find our execs on chat awesome too. Thanks for sharing!
I sent an email about a problem I am having and the response was very fast; asking me to grab some screenshots for further analysis. Thanks and have a great day guys.
Thanks, George! Quick responses are what we aim for, and it’s great to hear our team guided you efficiently with the screenshots. Hope everything is running smoothly now!
Everything was handled quickly and with care
Thanks a lot, Matt! Friendly and helpful is the minimum we aim for 😄 Glad your issue was handled quickly and with care
Sent an email regarding query and received a very prompt response from the team
Thanks, Jim! Prompt responses are key, and we’re happy to hear our team addressed your query quickly. We appreciate you taking the time to share this!
Smart DNS Proxy is a secure DNS Proxy service to unblock websites, global video & music streaming services. Unblock US websites like Netflix, Hulu, ABC or music streaming services like Pandora, Spotify just natively happens when you use Smart DNS Proxy. There is no connection or disconnection needed as in VPN. It's much faster than VPN and works with any device; PC, MAC, SmartTV, Xbox, PS3, Router, iPad, iPhone or any Android devices.
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