English
9.8
403 reviews in the last 12 months
99% recommends your company

Reviews for Smart DNS Proxy

  • Total score 9.8
  • Total number of reviews 403
  • Recommendations 99%
  • Page views 3,137

Filters

8

Reply in a timely manner

Good services and when I had issues they were very productive and professional..

  • Would you recommend us? Yes
Rodney , Niefern-Öschelbronn

Response from the business owner

Hi Rodney, We appreciate your feedback. It’s great to hear that our team was able to support you in a timely and professional manner. If any questions come up in the future, please feel free to reach out.

10

Efficiency

Quick answer

  • Would you recommend us? Yes
Antonio , Mexico
9

Smooth DNS

I’ve been extremely satisfied with the service from Smart DNS Proxy over the past 6 years. I will definitely continue using their service in the future.

  • Would you recommend us? Yes
Nigel J. Wilson , Castellón province, Spain
10

Clear, fast and courteous support

Everything just works as expected!

  • Would you recommend us? Yes
Russell , Alcobaça

Response from the business owner

Hi Russell, We’re happy to hear everything is working exactly as it should for you. Thank you for taking the time to share your experience. If you ever need assistance, we’re only a message away.

10

Excellent Service

Rafael and the team always solve a problem if there is one- this time a small issue and they solved it their end.

  • Would you recommend us? Yes
Trevor , South Africa

Response from the business owner

Hi Trevor, Thank you for the generous feedback. I’m glad to hear Rafael and the team could sort out the issue quickly on their side. If anything else comes up, we’re here to help.

10

Prompt and Efficient

I've rarely needed to contact support for any issues, but when I have, they have been prompt to respond, and manage to resolve the issue quickly too. Their DNS and VPN service has worked whenever I needed it, and has helped me when travelling out of the country, as well as keeping my personal data safe.

  • Would you recommend us? Yes
Ivan , Tampa

Response from the business owner

Hi Ivan, We appreciate your detailed review. It’s great to know the service has supported you both at home and while travelling, and that our team was able to assist promptly when needed. If you ever need further support, we’re here for you.

10

Great

Whenever I needed your help, your answers were always quick and to the point.

  • Would you recommend us? Yes
George , Athens - Greece

Response from the business owner

Hi George, Thank you for your review. We’re glad our replies have been fast and helpful each time you’ve reached out. If you ever need additional support, please don’t hesitate to contact us.

10

You only know how good a service is when you have used several others

Smart DNS is my fifth smartDNS service and in the several years I have been with them I can catagorically say they have been the most reliable

  • Would you recommend us? Yes
Roy , Sicily

Response from the business owner

Hi Roy, We really appreciate you sharing your experience. It means a lot that after trying several providers, you’ve found Smart DNS Proxy to be the most reliable. If you ever have questions or need assistance, we’re here to help.

10

Always excellent service!

Through out the years that I have been using SmartDNS, their service has been great. I highly recommend.

  • Would you recommend us? Yes
Gerald K Thomas , Volcán, Panamá

Response from the business owner

Hi Gerald, Thank you for being with us over the years and for your recommendation. We’re pleased to hear the service has consistently met your expectations. Should you ever need support, we’re always available.

10

Great!

Great service! Always ready to help!

  • Would you recommend us? Yes
Lester , Cape town

Response from the business owner

Hi Lester, Thank you for the great feedback. We’re really glad to hear you’re happy with the service and that we’ve been able to assist whenever needed. If anything comes up in the future, we’re always here to help.

9

Service courteous and satisfactory solutions of issues.

Service courteous and satisfactory solutions of issues.

  • Would you recommend us? Yes
Ing. Vittorio Sorella , Anjou

Response from the business owner

Hi Vittorio, Thank you for your review. We’re pleased to hear that our support has been courteous and that we were able to resolve issues to your satisfaction. Please feel free to reach out anytime you need assistance.

9

Very effective and well supported

After an update of the broadcasters there are sometimes problems in accessing your favs. These guys are on the case pretty quick and a lot cheaper than a VPN

  • Would you recommend us? Yes
Peter , Oiron

Response from the business owner

Hi Peter, Thank you for sharing your experience. Broadcaster updates can definitely cause disruptions, and we’re glad our team could jump in quickly to help you regain access. If you run into anything else, we’re always on standby.

10

Great!

Got some replay problems with Zattoo after buying a new SmartTV. The guys managed to make me understand the issue. It’s my second support issue in last 4 years joining SmartDNS and always glad to say GREAT!

  • Would you recommend us? Yes
Patrick , Canary Islands

Response from the business owner

Hi Patrick, Thanks for your continued trust over the past four years. I’m glad we could help you understand the Zattoo issue after your new Smart TV setup. If you ever need assistance again, we’re here and happy to support you.

10

Does what it says on the tin

The solution just works. It is better and cheaper than a VPN for watching TV, and they also give you a pretty good VPN anyway. Also, their support is first class. Problems get fixed very quickly. The uptime for BBC iPlayer far exceeds any other solution that I have tried. Smart DNS Proxy is the only product that I have ever taken the trouble to open an affiliate account for.

  • Would you recommend us? Yes
Nick , Palma, Spain

Response from the business owner

Hi Nick, We appreciate your detailed feedback and your confidence in our service. It’s great to hear Smart DNS Proxy has consistently delivered for you, especially with iPlayer uptime and support response times. Thank you as well for becoming an affiliate, it means a lot to us.

10

Great

Quick responce

  • Would you recommend us? Yes
Emrah Koseoglu , Bornova

Response from the business owner

Hi Emrah, Thank you for the positive review. We’re glad you received a quick response from our team. If you need anything else, we’re always here to assist.

10

Excellent service.

Very friendly.

  • Would you recommend us? Yes
Mike , Spain

Response from the business owner

Hi Mike, Thanks for the kind words. We’re pleased to hear your experience with our service and support has been excellent. If you need help with anything at all, just let us know.

9

Best DNS service I have used.

I have used several DNS services by trial and error. Smart DNS Proxy has proven to be the best. I stream from multiple countries on Apple TV. I have been a customer for several years now. The servers are very stable and fast. I have taken out a lifetime subscription……

  • Would you recommend us? Yes
Caroline , London

Response from the business owner

Hi Caroline, Thank you for your long-term support and for sharing your experience. We’re glad to hear Smart DNS Proxy has been the best fit for your Apple TV streaming across multiple countries. Enjoy your lifetime subscription, and reach out anytime you need help.

10

Always a prompt response to reported problems

one of the best remote technical services response teams I’ve dealt with

  • Would you recommend us? Yes
Vic , Arboleas Spain

Response from the business owner

Hi Vic, Thank you for the great feedback. We’re delighted to hear you’ve had consistently prompt support from our team. If you ever run into any issues again, we’ll be here and ready to help.

10

Outstanding Service

Hi team, Thank you so much for the outstanding assistance. I’d been struggling with my connection for quite some time and was close to cancelling when my contract expired. After renewing and logging a ticket, your team assisted promptly and restored my service. I really appreciate the support, thank you!

  • Would you recommend us? Yes
Carlo Kurt Moonsamy , Johannesburg South Africa

Response from the business owner

Hi there, Thank you for taking the time to share this. We’re really pleased our team could step in quickly and get everything back up and running for you, especially after you had been struggling with the connection. We truly appreciate your decision to stay with us, and we’re here to support you whenever needed.

10

Excelent service

A customer now for over 5 years with no complacientes great service and easy to use

  • Would you recommend us? Yes
Michael , Tijuana baja ca

Response from the business owner

Hi Michael, Thank you for your loyalty over the past five years. We’re delighted to hear the service has remained reliable and easy to use throughout. If you ever need assistance, our team is always here to help.

10

Ottima intesa e sintonia

Sono tre anni che uso il vostro servizio quando vado a Tenerife per trovare mio figlio, per vedere programmi RAI italiani . Non sono un eccellente conoscitore di informatica e uso computer per cui mi sono servito spesso del vostro aiuto tramite email e ho sempre constatato una grande disponibilità e professionalità. Cordiali saluti Michelangelo

  • Would you recommend us? No
Michelangelo Maria , Bologna (BO)

Response from the business owner

Buongiorno Michelangelo, La ringraziamo sinceramente per le sue parole gentili. È un piacere sapere che il nostro supporto le è stato utile durante i suoi soggiorni a Tenerife per vedere la RAI e che ha trovato il team sempre disponibile e professionale. Se avesse bisogno di ulteriori chiarimenti o assistenza in futuro, saremo felici di aiutarla. Cordiali saluti.

10

First class customer service every time.

The technicians response ensure that a novice customer is coached kindly through the process to resolve all issues. Many thanks.

  • Would you recommend us? Yes
Keith Jewitt , Cosenza. Italy

Response from the business owner

Hi Keith, Thank you for the wonderful feedback. We’re glad our team could guide you through everything clearly and patiently. If you ever need help again, we’re here and ready to support you.

9

Brilliant Support Service

In a digital age where we rarely speak with a live person and usualy get an answer to a question that you didnt ask, it is grreat to see SmartDns support team are real live people who address exactly the problem you have reported.... and in a prompt time.

  • Would you recommend us? Yes
Richard Moncad , Ciutadella de Menorca

Response from the business owner

Hi Richard, We really appreciate your thoughtful review. It’s great to hear that our support team was able to address your exact issue quickly and personally. Whenever you need us, you can count on real people ready to help.

9

Excellent Streaming Performance and Customer Service

I've been with SmartDNSProxy for some years now and have received consistently excellent streaming performance via their proxy servers. And in the rare instances when I needed advice or support, their customer service people were quick to respond and had useful advice.

  • Would you recommend us? Yes
Robert Reed , Westminster

Response from the business owner

Hi Robert, Thank you for your continued trust in our service. We’re thrilled to hear that streaming performance has been consistently strong for you, and that our support team was able to provide helpful advice when needed. We’re here anytime you require assistance.

10

Excellent, knowledgeable and friendly service

I've used Smart DNS for many years and rarely have a problem. But I did have a problem tonight and the excellent support team rectified the problem within the hour. Thank you.

  • Would you recommend us? Yes
Graham , Malaga

Response from the business owner

Hi Graham, Thank you for your kind words. We’re pleased our support team could sort out your issue so quickly. If anything comes up in the future, please feel free to reach out, we’re always happy to help.

Company details

[email protected]

www.smartdnsproxy.com

About Smart DNS Proxy

Smart DNS Proxy is a secure DNS Proxy service to unblock websites, global video & music streaming services. Unblock US websites like Netflix, Hulu, ABC or music streaming services like Pandora, Spotify just natively happens when you use Smart DNS Proxy. There is no connection or disconnection needed as in VPN. It's much faster than VPN and works with any device; PC, MAC, SmartTV, Xbox, PS3, Router, iPad, iPhone or any Android devices.

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