I had lost a connection for international streaming … previous DNS settings were still active but not allowing me access .. As always, the technician at Smart DNS responded quickly to my e mail and directed me through a process to resolve the issue .. excellent service as always
Teg, thank you! We’re glad we could get your international streaming back up smoothly. Nothing beats a quick fix so you can enjoy your content uninterrupted
very quick and helpful response
Thanks, Martin! Quick and helpful is exactly what we want every time. We’re happy your issue was resolved promptly
Works fine, great service
Thanks, Emrah! It’s great to hear everything’s working fine and that our service meets your expectations. Reliable support is what we strive for every time!
I am using this proxy in a limited way for the moment but I feel I have only scratched the surface of what it can do. I am not an expert on the inner workings of the internet - it can be pretty technical. So I am not surprised to run into a few glitches. However the support group really know what they are doing and ask detailed questions, which are easy to respond to. Even the AI is far brighter than most. So Smart DNS proxy is a perfect solution for me. I no longer have to search the internet for a VPN service to do what it should. This saves me a lot of time. I have a lot of faith in the service they provide.
Jay, thanks so much! Glad our team could provide fast and knowledgeable support. We’re always here to help you get the most out of Smart DNS Proxy.
Fast and knowledgeable support
Thanks, Andre! Quick and knowledgeable support is our goal, and it’s great to hear we hit the mark for you.
I. Used them for year til I got a free Nord VPN from my bank account
Thanks, Andrew! We’re glad our team has always been ready to help, even if you tried another VPN along the way 😄. We appreciate your continued trust
I made a mistake and you are going to fix it for me, Thank you, John Batt.
John, thank you! Everyone makes mistakes, and we’re happy to get things fixed for you quickly. We’re glad we could help!
I took smart dns so I could watch UK TV when living abroad. Very easy to set up and we'll priced. Technical support was always responsive and effective
Thanks, Paul! Great to hear Smart DNS has made watching UK TV abroad easy and trouble-free. Responsive support and sensible pricing are exactly what we aim for!
The customer service is excellent—quick to respond and very helpful whenever I’ve needed assistance. Definitely a great value for the service they provide!
Thanks, Luis! Fast, helpful, and reliable service is our goal, and it’s wonderful to hear you feel the value of what we provide. Appreciate your feedback from Panama!
Support emails arrive quickly after submitting issue.
Ian, thank you! Quick support responses are something we pride ourselves on. Happy to know our team has been there whenever you needed assistance
Good helpful service, however sometimes a little bit complicated for a 73 year old. Rafeal is a good advisor and normally answer any questions with in a few minutes.
Thanks, June! Rafael will be thrilled to hear your kind words 😊. We love helping, and it’s great that our guidance is clear and timely — even for the more seasoned tech users!
The issue was sorted promptly. I've been a customer for years now and will continue to back these awesome folks for as long as they exist. And if their grandchildren replace them jn the future, I'll make sure my grandchildren continue to support them.
Andrew, thank you! It’s fantastic to hear you’ve been a long-time supporter and appreciate our clear communication. We’ll do our best to keep serving you and your future generations 😉
I have been using the device for many years and would recommend it. The instructions and the set up are easy and support is always available when needed
Catherine, thanks! We’re happy that setup and support have been easy and reliable for you over the years. Your recommendation means a lot to our team!
Great customer service. Issue resolved very quickly. Prompt and courteous.
Ken, thank you! Professional and courteous service is what we strive for, and we’re glad your issue was resolved promptly. Happy streaming!
Great. 5 stars
Kirill, thanks a lot! 5 stars for your feedback 🙂. We’re thrilled that our service and support continue to meet your expectations.
From the moment I reached out with my concern, [mention a specific detail if applicable – e.g., "your team handled the issue with efficiency and empathy"]. It’s rare to find such a high level of attentiveness and dedication, and I truly appreciate the effort you put into ensuring everything was resolved smoothly.
Brian, thank you! It’s great to hear you felt cared for and that the issue was resolved smoothly. We always aim to provide attentive and efficient service.
It's been a super pleasant use and I'm very happy to be able to see what I want and when I want and with optimal speed without freezing.
Thanks, Ibraimo! We’re glad you’re enjoying smooth streaming without freezes. Your positive experience means a lot, and we’ll keep aiming for top performance.
The only problem I have had is finding out the names of my affiliated customers
Thanks, Andrew! We’re glad Smart DNS has been excellent for you over the years. We appreciate your patience regarding affiliate customer details — we’ll always strive to make things easier for you.
Yes,I’ve always had a good service with smart DNS.Please keep up the great work.
Thanks, Ken! So glad to hear your experience has been consistently good. We’ll keep working hard to maintain this level of service for you!
Contacted support several times. Always fast and competent replies.
Michael, thank you! Fast and competent support is what we aim for, and it’s great to hear you’ve experienced that consistently. Your feedback is appreciated!
Great But please your service to not require us to write a dissertation
Thanks, John! We hear you 😄 — no dissertations required! Glad the service is clear and effective, and that you’re enjoying smooth streaming
Overall a great service and very much appreciated to be able to watch country blocked content/streams. Ive had two issues with a stream since using SmartDNS and the support was able to solve it. Thanks again :)
Robert, thanks! We’re happy that our support could solve the few streaming issues you encountered. It’s great to know you’re enjoying access to blocked content seamlessly.
Super helpful and fast assistance!
Abby, thank you! Quick and helpful assistance is exactly what we aim to provide, and we’re glad your issue was resolved promptly.
The response was on point and it resolved the issue I was having.
Jason, thanks! Happy to hear our support got your issue resolved quickly and effectively. Fingers crossed your streaming continues smoothly from here on!
One of my Streaming services from USA wasn't streaming correctly and they investigated and recommended a remedy for my issue... Right now I am currently back in business... I will wait to see if it will stay this way...
Rodney, thanks a lot! It’s great to know the solution we recommended got your streaming back on track. We’ll always be here to help if anything comes up again
Smart DNS Proxy is a secure DNS Proxy service to unblock websites, global video & music streaming services. Unblock US websites like Netflix, Hulu, ABC or music streaming services like Pandora, Spotify just natively happens when you use Smart DNS Proxy. There is no connection or disconnection needed as in VPN. It's much faster than VPN and works with any device; PC, MAC, SmartTV, Xbox, PS3, Router, iPad, iPhone or any Android devices.
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