English
9.8
403 reviews in the last 12 months
99% recommends your company

Reviews for Smart DNS Proxy

  • Total score 9.8
  • Total number of reviews 403
  • Recommendations 99%
  • Page views 3,137

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10

Gets the job done

Honest and prompt

  • Would you recommend us? Yes
Raghava Bharadwaj , Livermore

Response from the business owner

Thanks a lot, Raghava! Love hearing that, simple, honest, and prompt is exactly how we like to do things. Thanks for being part of the SmartDNSProxy family!

10

Perfect

Response within minutes with the solution. Followed up with me to see if it worked. It did. Used Smart DNS Proxy for several years. Quick response every time over the years. They are very customer service oriented.

  • Would you recommend us? Yes
Irv Fisher , Montevideo

Response from the business owner

Wow Irv, that’s wonderful feedback! We really appreciate you being with us over the years and for noticing the consistency in our support. It’s loyal users like you who make what we do worthwhile. Thank you sincerely!

10

Quick and helpful response

Quick and helpful response

  • Would you recommend us? Yes
Manuel , Dublin

Response from the business owner

Thanks, Manuel! Great to hear our team could help you out quickly. We always appreciate your trust and the time you took to leave a review.

10

Always an open approach to listen and to try and help the client.

Always an open approach to listen and to try and help the client.

  • Would you recommend us? Yes
Munish , Bedrichov

Response from the business owner

Thank you, Munish! We truly value your kind words. Listening and helping our customers is what we enjoy most, so we’re glad that came through in your experience.

10

Quick informative replys

I queried using Smart DNS Proxy in a motorhome with a Sim based router as I also use Smart DNS Proxy at home. The replies I obtained were friendly and helpful and resolved my query.

  • Would you recommend us? Yes
Cathal Heavey , Limerick, Ireland

Response from the business owner

Hi Cathal, We really appreciate your thoughtful review! It’s great to hear our support team could help with your setup and even better that SmartDNSProxy works perfectly both at home and on the road. Safe travels and happy streaming! 🚐✨

10

Great service. Service was restored straight away

Service was disrupted and I emailed support. The connection was restored within the hour so happy with the service

  • Would you recommend us? No
Casey , Melbourne

Response from the business owner

Thanks for the feedback, Casey. Glad we could get your connection back up so quickly, sorry again for the brief disruption, but we really appreciate your patience and understanding.

10

Very helpful

Excellent service!

  • Would you recommend us? Yes
Martin , Winchester

Response from the business owner

Thank you so much, Martin! Delighted to know you found our service excellent and helpful. We truly appreciate your trust and support over the years.

10

Great service

We've been using the service for two years and are renewing it in December. It works well for us and allows us to connect with the channels we want to.

  • Would you recommend us? Yes
Nick , St Jacques des Guerets

Response from the business owner

Thanks so much, Nick! We really appreciate your loyalty over the past two years. It’s great to hear SmartDNS Proxy continues to work well for your channelswe, look forward to keeping things smooth for you after your renewal in December.

10

Great Support

I alwys got really quick and helpful support when things went wrong. Unfortunately Proxy servers don't seem to be as reliable as VPNs so great customer service is essential, to get you back in action.

  • Would you recommend us? Yes
Bill Young , Arlesheim

Response from the business owner

Thanks, Bill! We really value you pointing that out. We know reliability is key, and we’re glad our support team could jump in quickly when needed. We’ll keep working hard to make the service even more stable for you.

10

very Good

very good

  • Would you recommend us? Yes
STEPHEN SLEET , Napier

Response from the business owner

Appreciate that, Stephen! Short and sweet, glad to hear everything’s working well for you. Thanks for being with us!

10

Ben had my problem fixed with one email

Ben send me a great solution instead of making me troubleshoot everything from square 1! thanks

  • Would you recommend us? Yes
Sergio , Addis Ababa

Response from the business owner

That’s awesome to hear, Sergio, we’ll make sure Ben sees your message! We’re happy he could sort things out quickly for you. Thanks for taking the time to share this!

10

Fast and useful

Great service all around.

  • Would you recommend us? Yes
Ivan , Caracas

Response from the business owner

Thanks, Ivan! Great to hear things have been running smoothly. We really appreciate the feedback and your support from Caracas!

10

Excellent

A great service and great customer support.

  • Would you recommend us? Yes
Brian Hunt , Moraira Alicante

Response from the business owner

Thanks so much, Brian! That means a lot. We’re thrilled to know you’re happy with both the service and the support, that’s exactly what we aim for.

2

Very quick reply that answered my question with clear information.

Always get my needs met and very helpful.

  • Would you recommend us? Yes
Henry , Sweden

Response from the business owner

Thank you, Henry! We’re really happy our team could assist quickly and clearly. It’s always great to know we’re meeting expectations, we appreciate you taking the time to leave a review!

10

Good performance, helpful support

Good performance, helpful support, used it for 8 years now

  • Would you recommend us? Yes
Niner , Abu Dhabi

Response from the business owner

Eight years, that’s amazing, Niner! Thanks so much for being with us for the long run. We’re really glad SmartDNS Proxy continues to deliver for you.

10

Support for setting router

Quick response in helping with setup issue and problem resolved.

  • Would you recommend us? Yes
Neil , Corpe

Response from the business owner

Thanks, Neil! Glad the setup help got you sorted quickly. Router setups can be tricky, so it’s great to hear it went smoothly, appreciate the feedback!

10

Fixed the problem

Fixed the problem

  • Would you recommend us? Yes
Carl , Old Greenwich

Response from the business owner

Thanks, Carl! Short and to the point, just how we like problem-solving too. Really glad we could help you out quickly!

10

Excellent product and customer support

I used Smart DNS proxy solution from various devices, including TV and gaming consoles. I very much liked its simple setup and got a reliable experience overall.

  • Would you recommend us? Yes
Gonzalo , Buenos Aires

Response from the business owner

Thanks so much, Gonzalo! We really appreciate your thoughtful feedback. It’s great to hear SmartDNS Proxy worked smoothly across all your devices , that’s exactly what we aim for. Thanks for trusting us for your streaming setup!

10

Great

Fast, responsive and helpful thank you

  • Would you recommend us? Yes
Michael Bramley , Beirut

Response from the business owner

Thanks, Michael! We’re glad to hear our team could help quickly, really appreciate you taking a moment to share your experience.

9

It was great

Smart DNS Support has always been prompt, courteous, and helpful in response to problems that arise when having reception problems

  • Would you recommend us? Yes
Richard , Callahan

Response from the business owner

Thank you, Richard! It means a lot to hear that you’ve consistently had a positive experience with our support team. We’ll always be here to help keep things running smoothly.

6

Great til it wasnt

I was very frustrated that I wrote to say I no longer need assistance so that I didn’t waste anyone’s time. I noted a reply came in while I was writing and the next thing I know my service was cancelled

  • Would you recommend us? Yes
Angie Reid , London

Response from the business owner

Hi Angie, thanks for the honest feedback and we’re really sorry for the mix-up with your service cancellation. That definitely wasn’t our intention, and we appreciate you flagging it. Our team will make sure situations like that don’t happen again.

10

A lifesaver

It allows me to access all UK tv while living in the EU. Most of the time it just works seamlessly. Occasionally one of the UK tv services stops working. I can report it to their service desk and it is generally fixed within half an hour, even in the middle of the night.

  • Would you recommend us? Yes
denis , zandvoort

Response from the business owner

That’s wonderful to hear, Denis! We’re so happy SmartDNS Proxy makes it easier for you to enjoy your favourite UK channels abroad. Thanks for sharing your experience and for recognizing our support team’s quick response!

10

Very happy with support

Great company and support is superb. I have been with this company for 4 years and have always been happy with the service and especially the support.

  • Would you recommend us? Yes
Kevin , New York

Response from the business owner

Thanks a ton, Kevin! Four years is amazing, we truly appreciate your loyalty and your kind words about our support team. It means a lot to us that you’ve stayed happy with both the service and the people behind it.

10

Excellent

Even though I was cancelling a subscription, the customer service was fast and polite.

  • Would you recommend us? Yes
Yvonne , Dublin
10

Great tech support.

We occasionally get a problem but it always gets sorted. Replies to emails are very prompt.

  • Would you recommend us? Yes
Nigel , Puerto Pollensa

Response from the business owner

Thanks, Nigel! We appreciate your patience and your kind words about the support team. Glad to know we’ve been able to keep things sorted promptly whenever something pops up!

Company details

[email protected]

www.smartdnsproxy.com

About Smart DNS Proxy

Smart DNS Proxy is a secure DNS Proxy service to unblock websites, global video & music streaming services. Unblock US websites like Netflix, Hulu, ABC or music streaming services like Pandora, Spotify just natively happens when you use Smart DNS Proxy. There is no connection or disconnection needed as in VPN. It's much faster than VPN and works with any device; PC, MAC, SmartTV, Xbox, PS3, Router, iPad, iPhone or any Android devices.

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