OK, it may sometimes be a bot but it's nice to get quick responses when things don't quite work as they should.
Thanks, Bill! Whether it’s our team or some smart automation helping out, the goal is always quick, useful responses. Glad to know it’s working well for you when things don’t go as expected.
My problem quickly resolved
Thank you, Brian! Delighted we could resolve your issue quickly. We’ll keep aiming for prompt and helpful every time.
will continue...
Thanks, Joni! It’s fantastic to know you’ve been with us for years and plan to continue. Loyal users like you keep us motivated to keep improving.
Anytime I contact the support team I get a speedy and positive response. Thank you.
Thank you, Andy! Speedy and positive is exactly the experience we want every time you reach out. Delighted to know our team continues to deliver
Although my issue is still unresolved, your people have been brilliant and I expect a successful outcome. Thanks.
Appreciate the kind words, Jack! Even if the issue isn’t fully resolved yet, we’re glad the team has left a good impression. We’ll stick with you until everything is sorted.
Good vpn and nice speed. Plus they give discounts also which is a bonus. Overall the best vpn I can say in my opinion.
Thanks, Karan! Great to hear you’re enjoying the speed and finding value in the discounts too. We really appreciate your recommendation and support from Mumbai.
I have a problem with accessing certain channels which have been accessible for quite some time. I immediately was contacted and asked for further information (which I provided) then I was given a couple of procedures to follow. Although they didn't work it has been upgraded to a higher level. This is normal service from this very good provider
Ron, thank you for sharing your experience. We know not every issue is fixed on the first try, but we’re glad you felt supported and kept in the loop through the escalation. That’s the kind of service we strive to provide every time.
Great Support
Thanks a lot, Barry! Short and sweet but very appreciated. Great support is what we aim for, and we’re glad it’s been your experience.
Smart DNS is an excellent service. If anything goes wrong, the staff is always helpful and promptly responds to your emails. I highly recommend them over any other VPN.
Simon, we’re so grateful for your recommendation! Knowing you’d choose Smart DNS over other VPNs really means a lot. Happy we’ve been able to help quickly whenever needed.
Always prompt in solving connectivity issues, and understanding when there’s a need to cut back on nonessential spending.
Thanks, Tony! We’re glad to know our team’s support has been prompt and understanding. We know budgets matter, and we’ll always do our best to support you through it
Solved my problem quickly
Cheers, Mani! Fast fixes are what we like best too. Thanks for letting us know everything was solved quickly.
Had a minor problem but got rapid response and solution in 24 hours.
Appreciate the review, Christopher! Glad to hear your issue was solved within 24 hours. That kind of turnaround is what we’ll always aim for.
What can I say, customer support in some industries is lacking badly. But I found smart dns to be very helpful as I am not very computer literate.
Philip, thank you! We know tech can feel overwhelming at times, so it’s great to hear our team’s guidance made things clear and helpful. Always happy to assist
Quick and positive response lo
Thanks, Sarah! Quick and positive is what we always aim for. Great to know our responses hit the mark for you.
Very responsive
Appreciate your feedback, Teresa! We’re glad our team has been responsive whenever you needed assistance.
Excellent response time and helpful answer. Great service as always.
Thanks, Steve! It’s fantastic to hear our response time and support have been consistent. Always happy to help you out.
Smart dns reps are always quick to reply whenever theres an issue...which hardly ever happens. Great service always.
Scott, we appreciate your kind words! Quick replies are what we strive for, and it’s great to know our service is reliable for you.
Can't complain, service works great. Customer service always been responsive and helpful for me.
Thanks, Ben! Happy to hear our service works well and our support has been helpful. Your recommendation means a lot.
A Quick Response from your IT Team & a pleasant manner.
Thanks for the feedback, Andrew! Quick response and a pleasant interaction is exactly what we aim to provide — we’re glad it came through for you
Always fast and true help
Okan, thank you! Fast and true help is what we love to provide, and it’s great to know it’s been consistent for you.
I wanted to cancel my subscription because my situation changed. I was charged before I cancelled. I messaged customer service and in only less than 24 hours, they replied and refunded. No questions asked. Great customer service, great attention and very considerate. If I need their service again I will definitely use them.
Theodore, we appreciate your kind words! Refunds and support should always be smooth, and we’re happy we could help quickly and considerately.
Again in less than 20 minutes I got it fixed onoy because they knew it was on my part and we fixed it quickly. Always great to work with Smart DNS Proxy.
Thanks, Marcello! Quick fixes make all the difference, and it’s great to know we could get things sorted in minutes. We love working with you too!
Always there to respond immediately to problems. So impressive and reliable. Thank you!
Liz, thank you! Being there immediately when issues pop up is exactly what we aim for. We’re glad you’ve found our support reliable and impressive
I was having an issue with my DNS proxy not reconfiguring, it took a couple of days to get a response from Level 2 diagnostics, after checking and rechecking so much data the tech reminded me are you using an ad blocker, which i had switched to a different one as my old one was discontinued by Google, not realizing the new ad blocker was the cause of the problem, once I whitelisted Smart DNS it started working fine. Thanks Michael!
Thanks, Ernest! Great detective work on your end too 😄 Michael and the team are thrilled we could pinpoint the ad blocker issue and get you back online smoothly. Enjoy streaming
Professional, quick to reply and they offer a great service
Thank you, Andrew! Professional, quick, and reliable — that’s exactly what we aim to provide. We’re glad you’re happy with the service from Cairo!
Smart DNS Proxy is a secure DNS Proxy service to unblock websites, global video & music streaming services. Unblock US websites like Netflix, Hulu, ABC or music streaming services like Pandora, Spotify just natively happens when you use Smart DNS Proxy. There is no connection or disconnection needed as in VPN. It's much faster than VPN and works with any device; PC, MAC, SmartTV, Xbox, PS3, Router, iPad, iPhone or any Android devices.
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