Filters

10

Always a prompt response to reported problems

one of the best remote technical services response teams I’ve dealt with

  • Would you recommend us? Yes
10

Outstanding Service

Hi team, Thank you so much for the outstanding assistance. I’d been struggling with my connection for quite some time and was close to cancelling when my contract expired. After renewing and logging a ticket, your team assisted promptly and restored my service. I really appreciate the support, thank you!

  • Would you recommend us? Yes
10

Excelent service

A customer now for over 5 years with no complacientes great service and easy to use

  • Would you recommend us? Yes
10

Ottima intesa e sintonia

Sono tre anni che uso il vostro servizio quando vado a Tenerife per trovare mio figlio, per vedere programmi RAI italiani . Non sono un eccellente conoscitore di informatica e uso computer per cui mi sono servito spesso del vostro aiuto tramite email e ho sempre constatato una grande disponibilità e professionalità. Cordiali saluti Michelangelo

  • Would you recommend us? No
10

First class customer service every time.

The technicians response ensure that a novice customer is coached kindly through the process to resolve all issues. Many thanks.

  • Would you recommend us? Yes
9

Brilliant Support Service

In a digital age where we rarely speak with a live person and usualy get an answer to a question that you didnt ask, it is grreat to see SmartDns support team are real live people who address exactly the problem you have reported.... and in a prompt time.

  • Would you recommend us? Yes
9

Excellent Streaming Performance and Customer Service

I've been with SmartDNSProxy for some years now and have received consistently excellent streaming performance via their proxy servers. And in the rare instances when I needed advice or support, their customer service people were quick to respond and had useful advice.

  • Would you recommend us? Yes
10

Excellent, knowledgeable and friendly service

I've used Smart DNS for many years and rarely have a problem. But I did have a problem tonight and the excellent support team rectified the problem within the hour. Thank you.

  • Would you recommend us? Yes
10

Guys that's a GREAT SUPPORT!!

Fast responses and great communication with support! Highly recommended!

  • Would you recommend us? Yes
10

Always helpfull

Excellent service

  • Would you recommend us? Yes
10

Issue resolved in minutes

I had an isssue with not being able to access HBO Max on my Apple TV. Within minutes of raising the issue I was given instructions which resolved my problem. Great customer service!

  • Would you recommend us? Yes
10

Fast help, great

I got A Problem and smart DNS help fast

  • Would you recommend us? Yes
10

Consistent quick resolutions

Had an issue with the service, contacted support before going to bed. They quickly replied that they were aware of issue and it was resolved before I was up in the morning. Other times they were knowledgeable and made sure my setup was correct before investigating issue on their end.

  • Would you recommend us? Yes
9

There has been subscription issues which were dealt with quite fast.

I do have some connection issues but I will request help in that after the weekend.

  • Would you recommend us? Yes
10

Great Service as always

Great prompt service as always, if you are looking for a great VPN service look no further, we have been with Smart DNS for many years would not go anywhere else..

  • Would you recommend us? Yes
10

Great, fast, simple

Great company with 100%support.

  • Would you recommend us? Yes
10

Fantastic

The customer experience and support in general is second to none.

  • Would you recommend us? Yes
10

Consistent customer service

Decent product supported by dependable customer service.

  • Would you recommend us? Yes
10

Resolved my first and only daily well

Provide a reliable service with good support

  • Would you recommend us? Yes
10

Great service and great problem solving

Always find if I have any issues, which is rare, that they are addressed and resolved in a timely fashion

  • Would you recommend us? Yes
10

Fantastic

Great and helpful team, almost always immediately reaponding

  • Would you recommend us? Yes
10

Smart alternative to VPN

Very happy with the service over the last few years. A definite must for expats anywhere.

  • Would you recommend us? Yes
10

Very satisfied

I have been a customer of smartdnsproxy for almost 10 years and am very satisfied with both the range of services and the customer service - very fast and qualified help.

  • Would you recommend us? Yes
10

Great Support

I contacted support on Sunday and got a reply in about 30 minutes. It was friendly and gave in simple terms how to correct my problem. Very happy with SmartDnsProxy. I find the product much better than using a VPN to access sites I wish to view.

  • Would you recommend us? Yes
10

I thought it was complicated at first....

I've never really had anything to do with DNS changes or IP addresses etc so I was a bit confused as to how to set this service up at first. But the instructions are pretty easy to follow and once set up the service works great. I can now watch geo blocked channels from abroad with great speeds. As a bonus you also get a separate VPN service with the DNS account which is worth the subscription fee alone.

  • Would you recommend us? Yes

Company details

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About Smart DNS Proxy

Smart DNS Proxy is a secure DNS Proxy service to unblock websites, global video & music streaming services. Unblock US websites like Netflix, Hulu, ABC or music streaming services like Pandora, Spotify just natively happens when you use Smart DNS Proxy. There is no connection or disconnection needed as in VPN. It's much faster than VPN and works with any device; PC, MAC, SmartTV, Xbox, PS3, Router, iPad, iPhone or any Android devices.

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