Had a problem connecting to my VPN. SmartDNS sent me a link to updated profiles.
Thank you for your feedback! We're glad our team could quickly provide the updated profiles to get your VPN connection back on track. Always here to help when you need us!
The support team is really responsive and tries to get things done. There would be features of interest, which I'd appreciate as additional, but the service when I purchased has still everything I was asking for at the time ;-). Great service!
Thank you for the great feedback! We're glad to hear the service has met your expectations since day one, and that our support team has been responsive and solution-focused when needed. We always appreciate suggestions and are continuously looking for ways to improve — so if there’s anything you'd like to see added in the future, feel free to share it with us! Thanks again for your support!
Very timely replies. Answers are to the point. I like this very much.
Thank you for the kind words! We’re really glad to hear our support team’s quick and direct responses made a positive impression. That’s exactly what we aim for — fast, clear, and helpful. Appreciate your support!
I’ve been using Smartdns for a long time now and I can really recommend them! Their service is extremely competent and friendly.
Thank you so much for the kind words and your continued support! We're thrilled to hear you've had such a positive experience with both our service and support team. Friendly and competent is exactly what we strive to be, so your recommendation means a lot. We truly appreciate having you with us!
Always responds to any issue promptly and with full resolution.
Thank you for the fantastic feedback! We’re proud to hear our support team has consistently delivered prompt and complete solutions — that’s exactly what we aim for. We truly appreciate your trust and support!
Ive been using Smart dns proxy for over 3 years, and it works perfect. Ive had a one time problem, with technical diffeculties. and when I wrote support. ive get lightning speed help, untill everything worked again. so couldnt be more happy with the service, i am and will continue to be a satisfied customer
Thank you for being with us for over 3 years — we’re truly grateful for your loyalty! It's great to hear the service has worked perfectly for you, and that when a rare issue came up, our support team was able to jump in quickly and get things resolved. We’re happy to have you as a continued customer and always here if you need us again!
As always Smart DNS Proxy provides excellent service in dealing with any issues I have. They are responsive and extremely competent at resolving any problems I report. I can highly recommend them,.
Thank you for your continued trust and for the kind words! We’re really glad to hear you’ve consistently received timely, effective support — that’s exactly what we strive for. Your recommendation means a lot to us, and we’re proud to have you as part of the SmartDNS Proxy community. Always here if you need us!
This is an excellent service. Perfect for viewing overseas tv streams. Any issues are resolved very quickly and the techs are always ready to assist if necessary. Can’t rate the service highly enough, don’t know what I’d do without it!!!
Thank you so much for the fantastic review! We’re thrilled to hear SmartDNS Proxy has become such a reliable part of your streaming setup — and even more so that our support team has been there when needed. Your kind words and enthusiasm truly mean a lot to us. We’ll be right here whenever you need us!
Always very responsive
Thank you for the kind words! We're glad to hear our responsiveness stands out — it's something we take great pride in. Always here when you need us!
If you haven't discovered this yet you need to. These guys are great to deal with and solve issues fast
Thank you for the fantastic feedback! We're so glad you've had a great experience with both the service and our support team. Quick solutions and helpful interactions are exactly what we aim for — and it's great to hear we're hitting the mark. Appreciate the recommendation!
Had two glitches in the last 2 or 3 years and tech support responded in less than one hour.
Thank you for the perfect rating and the strong recommendation! We're thrilled to hear the service has been smooth for you over the years, and that our support team could jump in quickly when needed. That’s exactly the experience we aim to deliver! Thanks again for being with us.
Have been using SmartDNS for a number of years now, and found it to be a great and would thoroughly reccommend it to anyone. Support when I have needed it has always bee prompt.
Thank you so much for your continued support over the years — it really means a lot to us! We're happy to hear that SmartDNS Proxy has been a great experience for you, and even more so that our support team has been consistently prompt when needed. We truly appreciate the recommendation!
I've been a client for the past 3 years and there service is very reliable I recommend this service..you won't be disappointed. :)
Thank you for being with us for the past 3 years — we truly value your trust and support! It’s great to hear you’ve found our service reliable and worth recommending. That kind of feedback keeps us motivated to keep delivering at our best. Thanks again for the kind words!
Fantastic service as usual, I rarely have to contact support, the odd time I have had to, and today was one, Ian was extremely prompt and courteous with his replies to my queries, rapid and informative from the outset, the issue was acknowlegded and remedied.
Thank you for the fantastic feedback! We’re really pleased to hear that your experience — even when you’ve needed support — has been smooth, prompt, and helpful. I’ll be sure to pass your kind words on to Ian as well — he’ll be thrilled to hear it! We appreciate your continued support and look forward to keeping things running seamlessly.
I’ve been using SmartDNSProxy for some years now. Very occasionally an entertainment provider stops working but in each case customer service resolved the issue quickly and easily. Recently Ian C. solved a problem literally within seconds of my providing screenshots. Couldn’t be happier with the service and I consider it excellent value for money. Highly recommended.
Thank you for the wonderful feedback and for being with us over the years — your continued trust means a lot! While the occasional hiccup with streaming services can happen, we’re glad our support team — especially Ian C. — could step in quickly and get things sorted without delay. We're thrilled to hear you’re happy with the service and truly appreciate the recommendation!
I have being using Smart DNS Proxy for years. Once set up, the services works flawlessly. Customer service is great as well.
Thank you for your continued support over the years! We’re so glad to hear the service has been running smoothly for you, and that our support team has left a great impression when needed. It’s always a pleasure having you with us!
Emailed them, They replied very quickly even on a Sunday! Very pleased with the response.
Thank you for the kind words! We’re really glad to hear our team could assist you promptly — even on a Sunday. Providing timely, professional support is something we take pride in, so it’s great to know it made a difference. Appreciate your support!
I have been with Smart DNS for at least 3 years. Anytime to you email them with a problem they come back to you very quickly but its rare to have an issue. I live in Ireland and getting access to BBC I Player and ITV X plus American Apps is great
Thank you for being with us these past 3 years — we truly appreciate your loyalty! It's great to hear you've had such a smooth experience, with quick support when needed and reliable access to all your favorite content from Ireland to the UK and the US. We’re glad to have you with us and look forward to many more hassle-free years ahead!
I have used smart dns proxy for years and have always found the service good. Any outages are usually sorted quickly. Excellent, speedy and friendly support.
Thank you for your continued support over the years! We’re really pleased to hear that you’ve consistently had a positive experience, and that our team has been able to step in quickly whenever needed. Fast, friendly support is exactly what we aim for! Thanks again for being part of the SmartDNS Proxy community.
Asked for my email address to be changed, I have asked before but Michael sorted this for me , thank you.
Thank you for the great feedback! We’re glad Michael could step in and get your request sorted this time around. We’ll be sure to pass along your appreciation — he’ll be happy to hear it! Always here if you need anything else.
Have used SmartDNS Proxy for 5 years now and its always worked as it should. So much easier and more universal than a VPN as I can easily set my home router to distribute the DNS Server to all my LAN devices and still can use it on the go if I like. Ive also never had the speed throttle down like I used to with a VPN. Another advantage is I never need to think about connecting or disconnecting it its just always there, and barely ever have to update it. Ive had a few minor issues but support is the best ive had, very prompt and always a more than satifactory resolution.
Thank you for such a detailed and insightful review — it really means a lot coming from a long-time user! We're thrilled to hear SmartDNS Proxy continues to deliver a smooth, hassle-free experience across all your devices, without the usual speed drops or connection fuss that VPNs can bring. It’s also great to know our support team has been there when needed and able to resolve things quickly. Your trust over the past 5 years is something we truly value. Thanks again for being part of the SmartDNS Proxy family!
One of the best customer services I ever had to deal with. If you know what they provide then you know that every once in a while we get blocked and Smart DNS Proxy has to come to the rescue. This happens, I'm OK with that, what makes them better is the customer service. WOW! Always within 24 hours my problem is fixed with people who know what they are talking about. Thank You!
Wow — thank you for such an epic shoutout! 🦸♂️ We know the occasional block can be a pain (thanks, internet police 🚨), but we’re always here to bust through the barriers and get you streaming again in no time. Really glad our team could swoop in with the fix and some solid know-how. You’ve made our day!
I have been customer for smart dns since almost a year changing it from another dns provider , I think now I can say that smart DNS is the best in both service and quality of there sever which cover almost all the streaming platforms from Uk and USA to Australia. Amazing . If you thinking of the dns or vpn service they are the best
Thank you so much for the kind words and for choosing SmartDNS Proxy over the past year. It’s great to hear that our service and server coverage have made a real difference for you — from the UK and US to Australia, we aim to keep everything running smoothly. We truly appreciate your recommendation and look forward to keeping things seamless for you going forward!
I found I no longer needed the Smart DNS service, and wanted to delete my account. It wasn't clear how to do so on the website, but when I contacted customer support, they responded promptly and quickly deleted my account. If I ever need the service again, I would have no reservations about opening a new account at Smart DNS.
Thank you for your thoughtful feedback. While we’re sorry to see you go, we’re really glad to hear our support team could assist you promptly and make the process smooth. Should you ever need our services again in the future, we’ll be here and happy to welcome you back — no hassle, no hesitation.
Always best customer service! There is a reason I am a lifetime subscriber to smartdnsproxy!
Thank you so much for the kind words — and for being a lifetime subscriber! That kind of trust means everything to us. We’re committed to delivering the best support possible, and it’s incredibly rewarding to know it’s made a difference for you. Here’s to many more years of reliable service ahead!
Smart DNS Proxy is a secure DNS Proxy service to unblock websites, global video & music streaming services. Unblock US websites like Netflix, Hulu, ABC or music streaming services like Pandora, Spotify just natively happens when you use Smart DNS Proxy. There is no connection or disconnection needed as in VPN. It's much faster than VPN and works with any device; PC, MAC, SmartTV, Xbox, PS3, Router, iPad, iPhone or any Android devices.
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