Filters

10

great

Professional, quick to reply and they offer a great service

  • Would you recommend us? Yes
10

Excellent customer service

SmartDNS Proxy continues to deliver a first rate service. On the very few occasions that there is a problem, it is solved extremely fast, with excelllent response times from a very knowledgable team.

  • Would you recommend us? Yes
10

Excellent fast response

Solved my problem in super fast time

  • Would you recommend us? Yes
10

Fast response that solved the issue!

Fast response that solved the issue!

  • Would you recommend us? Yes
10

Great support

Resolved the issue with DNS setup swiftly

  • Would you recommend us? Yes
10

Fast replies from Hitomi and the problem was solved

I had a problem with the service, reached out, Hitomi figured out a solution without questioning my intelligence. Great service!

  • Would you recommend us? Yes
10

The best!

Whenever I've had an issue (and after many years there have only been a few) the team have always been very quick to respond with clear precise instructions and have ALWAYS resolved my problem! Would highly recommend

  • Would you recommend us? Yes
9

When it goes wrong they don't ignore you.

Fast response to get you viewing again.

  • Would you recommend us? Yes
10

Best service

Performance of services are more then great . Just a suggestion that leave chatbot in conversation and keep your exec.on chat .they are awesome .

  • Would you recommend us? Yes
10

Very fast response.

I sent an email about a problem I am having and the response was very fast; asking me to grab some screenshots for further analysis. Thanks and have a great day guys.

  • Would you recommend us? Yes
10

Fast, Friendly, Helpful

Everything was handled quickly and with care

  • Would you recommend us? Yes
10

Customer service query

Sent an email regarding query and received a very prompt response from the team

  • Would you recommend us? Yes
10

Quick, professional and effective response to my problem

I had lost a connection for international streaming … previous DNS settings were still active but not allowing me access .. As always, the technician at Smart DNS responded quickly to my e mail and directed me through a process to resolve the issue .. excellent service as always

  • Would you recommend us? Yes
10

excellent, prompt reply

very quick and helpful response

  • Would you recommend us? Yes
10

Works fine, great service

Works fine, great service

  • Would you recommend us? Yes
10

Very impressive

I am using this proxy in a limited way for the moment but I feel I have only scratched the surface of what it can do. I am not an expert on the inner workings of the internet - it can be pretty technical. So I am not surprised to run into a few glitches. However the support group really know what they are doing and ask detailed questions, which are easy to respond to. Even the AI is far brighter than most. So Smart DNS proxy is a perfect solution for me. I no longer have to search the internet for a VPN service to do what it should. This saves me a lot of time. I have a lot of faith in the service they provide.

  • Would you recommend us? Yes
10

Great support

Fast and knowledgeable support

  • Would you recommend us? Yes
9

Always ready to help

I. Used them for year til I got a free Nord VPN from my bank account

  • Would you recommend us? Yes
10

I made a mistake

I made a mistake and you are going to fix it for me, Thank you, John Batt.

  • Would you recommend us? Yes
10

Super responsive service and a good trouble free service at a sensible price

I took smart dns so I could watch UK TV when living abroad. Very easy to set up and we'll priced. Technical support was always responsive and effective

  • Would you recommend us? Yes
10

Fast, reliable service

The customer service is excellent—quick to respond and very helpful whenever I’ve needed assistance. Definitely a great value for the service they provide!

  • Would you recommend us? Yes
10

Quick response

Support emails arrive quickly after submitting issue.

  • Would you recommend us? Yes
10

Good helpful advice

Good helpful service, however sometimes a little bit complicated for a 73 year old. Rafeal is a good advisor and normally answer any questions with in a few minutes.

  • Would you recommend us? Yes
10

Clear and easy communication

The issue was sorted promptly. I've been a customer for years now and will continue to back these awesome folks for as long as they exist. And if their grandchildren replace them jn the future, I'll make sure my grandchildren continue to support them.

  • Would you recommend us? Yes
10

Great service from the support team whenever needed

I have been using the device for many years and would recommend it. The instructions and the set up are easy and support is always available when needed

  • Would you recommend us? Yes

Company details

[email protected]

About Smart DNS Proxy

Smart DNS Proxy is a secure DNS Proxy service to unblock websites, global video & music streaming services. Unblock US websites like Netflix, Hulu, ABC or music streaming services like Pandora, Spotify just natively happens when you use Smart DNS Proxy. There is no connection or disconnection needed as in VPN. It's much faster than VPN and works with any device; PC, MAC, SmartTV, Xbox, PS3, Router, iPad, iPhone or any Android devices.

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