Great service with immidiate assistance, if needed (very rarely and always solved asap).Highly recommended DNS provider!
Thank you for the great feedback! We’re happy to hear that you’ve rarely needed support — but even happier that when you did, our team could jump in and resolve things quickly. Your recommendation means a lot to us! We appreciate your support and look forward to continuing to provide a service you can rely on.
Great service, sometimes down like now but ussually you fix it fast, thanks.
Thank you for your honest feedback! We really appreciate your patience and understanding when occasional issues arise. While no service is perfect 100% of the time, we do our best to resolve things as quickly as possible — and we’re glad you’ve noticed. Thanks for sticking with us and for the kind words!
technology can be a challenge as well as frustrating for the user when something goes wrong, sit's important to deal with someone who is not only experienced but patient.
Thank you for your kind words. You’re absolutely right — when tech throws a curveball, having someone calm and experienced on the other side can make all the difference. We’re really glad our support team could provide the patience and guidance you needed. Always here if you need us again!
Occasional glitches are resolved promptly.
Thank you for your feedback! We’re glad to hear you’ve found our support team responsive and quick to resolve any issues. While the occasional glitch can happen, we’re committed to keeping things running smoothly for you. Appreciate your continued support!
Outstanding reaction time after my issue was known. The Smart DNS team provided professional services and support in a timely manner...
Thank you for the great feedback! We’re really pleased to hear our team could respond quickly and professionally when you needed support. Keeping service disruptions to a minimum — and solving them fast when they do occur — is a top priority for us. We truly appreciate your trust and support!
I lost internet connection with the error 'can't connect to DNS Server'... I emailed the help desk and had a reply withing 30 mins...from there on there was constant communication until the issue was found and rectified. Quick, professional, and a positive result.
Thank you for taking the time to share your experience. We’re sorry for the initial hiccup, but very glad our support team could jump in quickly and keep you updated every step of the way. Fast, clear communication and a solid resolution — that’s always our goal. Appreciate your trust in us!
How is willing to fix the problem and quickly?
Thanks a ton for the kind words! 💪 We're always ready to jump in and sort things out — no capes, just keyboards! 🖥️⚡ Glad we could fix things fast for you. If you ever run into anything again, you know where to find us!
My problem was responded to in half an hour, further emails were responded to promptly as I following the clear & easy instructions that were given to me. Problem solved
Thank you so much for the awesome feedback! 🚀 We're all about speed and clarity, so it's great to hear we hit the mark on both. Delighted we could get everything sorted out quickly — your router didn’t even have time to blink! 😄 If you ever need us again, we’ll be just a click away.
great software and excellent backup support
Thank you so much for the wonderful feedback! We're thrilled to hear you're enjoying the software and our support. If you ever need anything else, don't hesitate to reach out – we're here to help!
ME GUSTA MUCHO SMART DNS PROXY LA RECOMIENDO PORQUE ES MAS RAPIDA QUE UN VPN Y SU FUNCION ES MAS RAPIDA Y PRACTICA. EN MI CASO PERSONAL. ME SIRVE PARA VER CONTENDIO DE STREAMING QUE ESTA BLOQUEADO EN MI PAIS. PERO CON SMART DNS PROXY PUEDO DESBLOQUEAR CONTENIDO GEOBLOQUEADO. 100 RECOMENDADO.
¡Muchas gracias por tu increíble reseña! Nos alegra saber que Smart DNS Proxy te ha ayudado a desbloquear contenido y que lo encuentras rápido y práctico. Apreciamos tu recomendación y siempre estamos aquí para cualquier cosa que necesites. ¡Gracias por confiar en nosotros!
I've been using smartdns for a few years and had a great experience. The service itself works well and there are plenty of tutorials on the website itself for help. The customer service is also brilliant with quick replies and helpful responses to fix your issues.
Thank you for sharing your great experience with us! We're so happy to hear that SmartDNS has been working well for you over the years, and that our tutorials and customer service have been helpful. If you ever need anything else, don’t hesitate to reach out – we’re always here to help!
Overall services and experience is good.
Thank you so much for your kind words! We’re thrilled to hear that you're happy with our services and overall experience. If you ever need assistance in the future, we’re always here to help!
Easy to use and always working fine Great Customer service
Thank you for the fantastic feedback! We're so glad to hear that our product is easy to use and always working well for you. We also appreciate your praise for our customer service – we're here to help anytime you need us!
Great
Thank you so much! We really appreciate your feedback. If you ever need anything, we're here to help!
The team was very professional
Thank you for your kind words! We're glad to hear that you had a positive experience with our team. We strive to be prompt and professional in all that we do. If you need any further assistance, don't hesitate to reach out!
I had an issue with the VPN service using Android. I communicated support and the response was quick and efficient. The technical team sent me a new version of the software which solved my issue
Thank you for sharing your experience! We're thrilled to hear that our technical support was quick and efficient in resolving your issue. We’re always here to help and make sure you have a reliable connection. If you need anything else, feel free to reach out!
Not once have been disappointed. They have helped me with every question and problem I have had. Professional and polite. Great service any time of the day. Many thanks from me.
Hi Alan, thank you for your wonderful feedback! We're so happy to hear that you've never been disappointed and that our team has been professional, friendly, and always ready to help. 🚀 Your support means the world to us! If you ever need anything, we’re just a message away. Many thanks to you as well!
My problems have always been resolved - unlike my previous providers
Hi Phil, wow—4 years and still happy! 🙌 That truly means a lot to us. We’re glad to hear that we’ve consistently resolved your issues, unlike your previous providers. Thanks for trusting us—we’ll always be here whenever you need support! 🚀😊
Technical problem solved quickly
Hi Anthony, thank you for your great feedback! We're delighted to hear that you received excellent and fast service. Our team is always ready to tackle technical issues quickly! If you ever need assistance again, we're here 24/7. 🎉😊
Great service with great customer service, very quick to reply and solved my issue within minutes.
Hi Christopher, thank you for your kind words! We're thrilled to hear that you had a professional and friendly experience with our support team. 💪 Quick responses and effective solutions are what we strive for! If you ever need assistance again, we're always here to help. 🙌
Tried multiple similar services but Smart DNS Proxy just works. And if you need customer service they have fast replies.
Hi Peder, thank you for your fantastic feedback! 🚀 We're so glad to hear that Smart DNS Proxy "just works" and that our customer service has been quick and reliable. We’re always here if you need anything—enjoy seamless streaming! 🎬✨
Smart DNS Proxy is absolutely brilliant. I have been with them about 9 years. The team always go above and beyond. Thank you for never letting me down. The app is so easy to use.
Whenever I have needed assistance with their excellent service, the response has always been efficient and superb.
Hi Brian, thank you for your kind words! 😊 We're thrilled to hear that you've always received efficient and superb support when needed. 💪 Our team is dedicated to ensuring a seamless experience for you. If you ever need further assistance, we're just a message away! 🚀🎉
Very helpful and knowledgable techs, sorted out the issue I was experiencing within minutes.
Thank you for informing me about the new app.
Smart DNS Proxy is a secure DNS Proxy service to unblock websites, global video & music streaming services. Unblock US websites like Netflix, Hulu, ABC or music streaming services like Pandora, Spotify just natively happens when you use Smart DNS Proxy. There is no connection or disconnection needed as in VPN. It's much faster than VPN and works with any device; PC, MAC, SmartTV, Xbox, PS3, Router, iPad, iPhone or any Android devices.
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