Great customer service. Issue resolved very quickly. Prompt and courteous.
Ken, thank you! Professional and courteous service is what we strive for, and we’re glad your issue was resolved promptly. Happy streaming!
Great. 5 stars
Kirill, thanks a lot! 5 stars for your feedback 🙂. We’re thrilled that our service and support continue to meet your expectations.
From the moment I reached out with my concern, [mention a specific detail if applicable – e.g., "your team handled the issue with efficiency and empathy"]. It’s rare to find such a high level of attentiveness and dedication, and I truly appreciate the effort you put into ensuring everything was resolved smoothly.
Brian, thank you! It’s great to hear you felt cared for and that the issue was resolved smoothly. We always aim to provide attentive and efficient service.
It's been a super pleasant use and I'm very happy to be able to see what I want and when I want and with optimal speed without freezing.
Thanks, Ibraimo! We’re glad you’re enjoying smooth streaming without freezes. Your positive experience means a lot, and we’ll keep aiming for top performance.
The only problem I have had is finding out the names of my affiliated customers
Thanks, Andrew! We’re glad Smart DNS has been excellent for you over the years. We appreciate your patience regarding affiliate customer details — we’ll always strive to make things easier for you.
Yes,I’ve always had a good service with smart DNS.Please keep up the great work.
Thanks, Ken! So glad to hear your experience has been consistently good. We’ll keep working hard to maintain this level of service for you!
Contacted support several times. Always fast and competent replies.
Michael, thank you! Fast and competent support is what we aim for, and it’s great to hear you’ve experienced that consistently. Your feedback is appreciated!
Great But please your service to not require us to write a dissertation
Thanks, John! We hear you 😄 — no dissertations required! Glad the service is clear and effective, and that you’re enjoying smooth streaming
Overall a great service and very much appreciated to be able to watch country blocked content/streams. Ive had two issues with a stream since using SmartDNS and the support was able to solve it. Thanks again :)
Robert, thanks! We’re happy that our support could solve the few streaming issues you encountered. It’s great to know you’re enjoying access to blocked content seamlessly.
Super helpful and fast assistance!
Abby, thank you! Quick and helpful assistance is exactly what we aim to provide, and we’re glad your issue was resolved promptly.
The response was on point and it resolved the issue I was having.
Jason, thanks! Happy to hear our support got your issue resolved quickly and effectively. Fingers crossed your streaming continues smoothly from here on!
One of my Streaming services from USA wasn't streaming correctly and they investigated and recommended a remedy for my issue... Right now I am currently back in business... I will wait to see if it will stay this way...
Rodney, thanks a lot! It’s great to know the solution we recommended got your streaming back on track. We’ll always be here to help if anything comes up again
We had a problem with our VPN & after a few emails which were replied to immediately they advised me as to how to correct it. Well done guys.
Thanks, Derek! We’re glad our team’s prompt guidance helped you correct the VPN issue. Your feedback on our responsiveness is much appreciated.
Rafael was very quick to give the solution to our issue with Channel 4 not working.
Lester, thank you! Rafael will be happy to hear your kind words 😊. Quick, knowledgeable support is our goal, and we’re glad it made a difference with Channel 4.
I don’t know why I need a vpn with this dns proxy.
Thanks, Doug! 😄 Our DNS Proxy is great at what it does, and it’s wonderful to hear you’re enjoying it so much. Sometimes a VPN is optional, but we’re glad your streaming works smoothly either way!
Works perfectly for me. I’m streaming SwissTV on the Canary Islands and in 99% no trouble at all.
Patrick, thanks! Streaming SwissTV from the Canary Islands without trouble is exactly what we love to hear. Glad it’s been working perfectly for you all these years!
Problem was solved
Patrick, thanks! Streaming SwissTV from the Canary Islands without trouble is exactly what we love to hear. Glad it’s been working perfectly for you all these years!
helpful team
Thanks, Szabolvs! We’re thrilled our team could help — nothing beats a supportive and responsive service. Appreciate your kind words!
Fixed issues with easy to follow steps. Thanks.
Simon, thanks! We’re glad the issue was resolved smoothly with easy-to-follow steps. Your feedback motivates the team to keep providing top-notch support!
Quick responses and clear instructions on how to provide necessary information for resolving the problem.
Thanks, Ian! Quick responses and clear guidance are what we aim for. Glad your experience with us has been positive and effective!
Customer support is always very responsive and timely. I have been very pleased with their service.
Thanks, Diego! We’re happy our team’s responsiveness made your experience smooth. It’s great to hear you’ve been pleased with our service over time!
Rapid response to my initial query and clear and knowledgeable advice, simply explained.
John, thank you! Rapid, clear, and knowledgeable support is what we aim for, and we’re glad it helped resolve your query efficiently. Enjoy streaming!
I have been double charged by mistake, referred it to the customer service and the refund was made the same day. Excellent customer service and great professional attitude
Maya, thanks! Happy to hear your refund was handled quickly and professionally. We always aim to provide smooth and courteous support!
Been a subscriber since 2022. Very happy with the service overall.
Thanks, Chipper! Glad your billing question was resolved promptly. We’re thrilled to have you as a subscriber since 2022 and appreciate your continued trust!
I use Smart DNS to watch my local TV station when I am abroad Simple, no need for complicated VPN
Thanks, Ari! We’re happy to hear you can enjoy your local TV while abroad with ease. Simple solutions are often the best, and it’s great that Smart DNS makes streaming hassle-free
Smart DNS Proxy is a secure DNS Proxy service to unblock websites, global video & music streaming services. Unblock US websites like Netflix, Hulu, ABC or music streaming services like Pandora, Spotify just natively happens when you use Smart DNS Proxy. There is no connection or disconnection needed as in VPN. It's much faster than VPN and works with any device; PC, MAC, SmartTV, Xbox, PS3, Router, iPad, iPhone or any Android devices.
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