Fast, competent, kind service!
Hi Spyros, Thank you for the kind feedback! Really glad you’ve consistently had fast and friendly support whenever you needed it. Don’t hesitate to reach out anytime.
Fast, competent, kind service!
Hi Spyros, Thank you for the kind feedback! Really glad you’ve consistently had fast and friendly support whenever you needed it. Don’t hesitate to reach out anytime.
Resolution of streaming challenge
Hi Ian, Thanks for the review! Happy we could help resolve the streaming issue promptly. If anything else ever gets in the way, we're just a message away.
I had great experience with this company!!
Hi Angelo, Thank you! Great to hear you had such a positive experience with us. If you ever need help again, we're right here.
Fantastic support with help just one click away and reply always quicker than expected
Hi Rob, Really appreciate the feedback. Fantastic to hear that our support team has been quick and helpful each time, that’s what we aim for! Reach out anytime.
Always a quick and speedy response when I have a query. Solid performance by Smart DNS Proxy as always
Hi Jon, Thanks for the great review! Always happy to hear that both the service and the support continue to perform well for you. Let us know anytime you need help.
I haven’t been using it for several years without any issues. A recent network issue I had was found and resolved and repaired within a few hours. The support is very responsive. I highly recommend.
Hi Mike, Thank you for the thoughtful review! Really glad to hear everything has run smoothly for you over the years, and that the recent network issue was resolved quickly. We appreciate the recommendation.
Fast and effective
Hi John, Thanks for the feedback! Happy we could explain the issue clearly and get it sorted quickly. Always here if you need anything.
Great solution for any problems and reply was very fast.
Hi Alejandro, Appreciate the review! Great to hear the solution worked well and that the reply reached you so quickly. Reach out anytime.
I use Apple TV while traveling and the connectivity is flawless and also works on my MacBook and iPhone while out of the US… I’ve tried it in Mexico, Argentina, Columbia, and I’m able to get all my US shows!
Hi William, Thanks for sharing this! Fantastic to hear SmartDNS has kept your Apple TV and devices streaming your US content flawlessly across so many countries. Glad it’s been a smooth travel companion for you.
Over the years I’ve had several issues setting up Smart DNS Proxy but in every case they have listened and suggested possible solutions resulting every issue being resolved. I would highly recommend the excellent support they provide.
Hi Michael, Thank you for the kind words. We’re really glad the support team has been able to guide you through every setup issue over the years. Always happy to help, and appreciate the recommendation.
Very helpful
Hi Denise, Thanks for the review! Happy to hear Raphael was able to help, I’ll be sure to pass that compliment on to him.
On return to USA from UK I need to view my usual UK tv. ONE email from me to SMART DNS to say I am in back in USA and I am connected INSTANTLY IN LESS THAN 2 MINUTES. FANTASTIC THANK YOU.
Excellent product and support over the last 6 years, I will have no hesitation in using them again if my circumstances change.
With this kind of service you expect occasional issues but what I find unique with SmartDNS is that they are responsive to any support request/ questions. That support is conducted with a real person and they are very helpful, great at triage and importantly finding the required solution.
Very fast response to queries.
Hi Ted, Thanks for the review! Happy to hear the response times stood out for you. Let us know anytime you need a hand.
works well . any issues are invariably at my end and support have always sorted it out for me
Hi Gerald, Thank you for the lovely feedback! Really glad to hear the service has been reliable for you over the years. And you’re right, most issues tend to be small setup quirks, but we’re always happy to get things sorted quickly. Appreciate you sticking with us.
Great Service with excellent support. If you want to by pass geo restrictions then this is your first place to go.
Hi there, Thanks so much for the great review! Happy to hear you’ve had a good experience with both the service and the support. And yes, if someone needs to bypass geo-restrictions, we’re always ready to help.
Using the service since years and it's working great. If there are issues (which are rare) the support is awesome!!! Fixed an issue with zattoo in days. +9999 stars
+9999 stars — we’ll take that happily 🤩 Thank you, Tobias! We’re thrilled to know the service has been running smoothly for years and that our support team could get Zattoo sorted quickly for you. We’ll keep aiming for those extra stars.
I have been using Smart DNS Proxy for years now. I use multiple US apps from abroad, and it works well. When it does not, they promptly address issues and provide answers with their support team.
Thank you, Fran! It’s great to hear Smart DNS Proxy has been your go-to for years. We know how important it is when you rely on multiple US apps abroad, and we’re glad support could step in quickly whenever needed. We appreciate your loyalty!
Problem solved, many thanks
Thanks a lot, David! Glad we could get your issue solved quickly. We’ll make sure the team sees your feedback — they love hearing it when their work makes a difference
Once again, your team has provided remarkable support, being very courteous and efficient! Thank you greatly, Hitomi and Rafael.
Pedro, thank you so much! Hitomi and Rafael will be over the moon to see your kind words. We take pride in courteous, efficient support, and it’s great to know it stood out to you again. Always happy to help!
I’ve had such great pleasure from my DNS Proxy, moving countries it has been invaluable. And any time I’ve had an issue, they’ve responded within 24 hours and it’s been sorted. Professional, efficient, polite and so helpful - particularly to someone like me who’s not so technologically savvy!
Jan, this is such a thoughtful review — thank you! We know moving countries can be stressful, so it’s fantastic to hear Smart DNS Proxy has been invaluable along the way. Don’t worry about the tech side; that’s what we’re here for 😉
Quick and easy setup. Excellent customer service. Quick responses to any issue. Thank you!
Thanks, Patricia! Quick setup and quick replies are exactly what we want for our customers, so it’s great to hear that came through in your experience. Appreciate you taking the time to share this!
Fast, friendly response from Customer Service. Complete satisfied.
Danke, Daniel! We’re so glad to hear you had a fast and friendly response from our support team. Knowing you’re completely satisfied makes it all worthwhile.
Smart DNS Proxy is a secure DNS Proxy service to unblock websites, global video & music streaming services. Unblock US websites like Netflix, Hulu, ABC or music streaming services like Pandora, Spotify just natively happens when you use Smart DNS Proxy. There is no connection or disconnection needed as in VPN. It's much faster than VPN and works with any device; PC, MAC, SmartTV, Xbox, PS3, Router, iPad, iPhone or any Android devices.
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