Filters

10

Excellent

The staff are very friendly and helpful.

  • Would you recommend us? Yes
  • Where was your experience? Tygerberg
10

Tygerberg warehouse staff is very kind and helpful i really enjoy myself when I'm there.

U-turn is a very good company they help a lot of people and even take them from the streets may God always bless u-turn .

  • Would you recommend us? Yes
  • Where was your experience? Tygerberg
10

Great customer service

Good customer care

  • Would you recommend us? Yes
  • Where was your experience? Tramshed Mall
10

Excellent customer service

It's a second home away from home. The warm-hearted and love from the people in store is amazing. Humility and general sense of humor.

  • Would you recommend us? Yes
  • Where was your experience? Tramshed Mall
10

Great service

Good customer service

  • Would you recommend us? Yes
  • Where was your experience? Tramshed Mall
10

EXCELLENT EXPERIENCE ALL ROUND

Starting with an easy to navigate, user friendly website, true photos and descriptions of the actual products and a super quick checkout. Followed by a wonderful team of dedicated individuals (kudos Chloé!) who handles the packing and shipping in a blink of an eye! So glad my friend told me about your shop and found the online store by chance. Keep up the great work you do. God bless you.

  • Would you recommend us? Yes
  • Where was your experience? Online Shop
10

amazing

The website offers accurate description, items are good quality, the delivery is super fast. Kudos.

  • Would you recommend us? Yes
  • Where was your experience? Online Shop
10

Greatful and blessed

My experience with U-turn company has been nothing but a blessful journey the U-turn company help you from being homeless into a safe space until you get your own place

  • Would you recommend us? Yes
  • Where was your experience? Woodstock
10

It was AMAZING

So my friend and I saw this thriftstore and we decided to check it out cause it looked nice from the outside. When we came in here we saw cute furry jackets and a lady came up to us (she works here) and she was SUPER NICE AND SWEET . she complimented us and we had a lovely conversation. She then told us her story and we were curious to know about the other man's one and his touched my heart. We then bought a top to help support the cause. We'll come here more often FR!!!

  • Would you recommend us? Yes
  • Where was your experience? Strand
10

Staff very friendly and helpful

I am a regular shopper at the store and will always come back.

  • Would you recommend us? Yes
  • Where was your experience? Strand
10

Super affordable with excellent customer service

U-Turn is an outstanding organisation that truly makes a meaningful difference in people’s lives. Their work is rooted in dignity, compassion, and empowerment, and it is clear that they are deeply committed to creating sustainable change rather than temporary solutions. The team is professional, approachable, and passionate about what they do, and their impact in the community is both visible and inspiring. U-Turn is a beacon of hope and an organisation I genuinely admire and support

  • Would you recommend us? Yes
  • Where was your experience? Somerset West
6

Good and puzzling

Shops are lovely. Staff are nice. Clothing rpciing unaffordable.

  • Would you recommend us? Yes
  • Where was your experience? 9 On Long - Thrift Shop
10

The most friendly store personnel I have ever encountered in my entire life.

Awesome organization doing some awesome work that I am always happy to support.

  • Would you recommend us? Yes
  • Where was your experience? Canal Walk
10

Fenominal

Had a wonderful chat with one of the shop assistances and gained great insight into UTurn.

  • Would you recommend us? Yes
  • Where was your experience? Strand
10

Amazing

I always have an amazing experience at your thrift stores especially the one in Access Park Kenilworth. The staff are always friendly and happy ... its infectious.

  • Would you recommend us? Yes
  • Where was your experience? Kenilworth Access Park
10

Good, professional experience and extremely happy with my purchase

Good, professional experience and extremely happy with my purchase

  • Would you recommend us? Yes
  • Where was your experience? Online Shop
10

Happy customer

My daughters ate so happy with the purchase and we received it so quickly and the pick up was effortless. Yous surely have a customer for life as we know where the proceeds is going to. Thank you for the excellent work that you do in helping communities with recovery.

  • Would you recommend us? Yes
  • Where was your experience? Online Shop
10

Helpful staff and an easeful and efficient shopping experience

Easeful

  • Would you recommend us? Yes
  • Where was your experience? Online Shop
10

fabulous, shop, staff, everything

Fabulous

  • Would you recommend us? Yes
  • Where was your experience? Canal Walk
10

Great selection of clothes

Easy to navigate website and in the shop really lovely people serving and a well organised space.

  • Would you recommend us? Yes
  • Where was your experience? Woodstock
10

Very welcoming and superb customer service

Its always a pleasure popping in at u-turn store,good value for money and overall the interaction of the staff and their assistance..I end up always leaving with a smile on my dial

  • Would you recommend us? Yes
  • Where was your experience? Charlesville
10

Excellent

It is good ,helpfully and good

  • Would you recommend us? Yes
  • Where was your experience? Charlesville
10

Superb....

Guys were super helpful,very convenient lay out....

  • Would you recommend us? Yes
  • Where was your experience? Charlesville
10

Great experience

Very attentive staff, and got some really good deals

  • Would you recommend us? Yes
  • Where was your experience? Canal Walk
10

I was met with enthusiasm and a warm welcome from the manager as well as the employees/ champions.

U- Turn as a company has done amazing things for people who find themselves in homelessness and in addiction. My interactions with the staff and clients/ champions have been inspiring and this is evident in the stories of success plastered on the walls across all the U-Turn stores.

  • Would you recommend us? Yes
  • Where was your experience? Charlesville

Company details

151 2nd Ave

Cape Town 7780

0825646267

[email protected]

About U-Turn

Journey out of Homelessness Every person experiencing homelessness needs access to an effective life change pathway. Over the last 25 years, we have crafted an innovative skills based programme to overcome homelessness, designed by a multidisciplinary team of Occupational Therapists, Social workers, homeless support workers, counsellors, trainers and life coaches.

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