SCORE 6
Initially I had some problems with the quality of a couple of the ink cartridges supplied (past expiry date, impossible to install on my HP Officejet printer) which caused me considerable inconvenience and wasted time attempting unsuccessfully to install the defective cartridge on my printer and supplying the explanations and screenshots requested.
However the response from the customer service was very quick indeed and helpful once the problem had been clearly defined (i.e. very quick cartridge replacement) .
Given the very competitive prices, the generally good print quality and the rapid after-sales response in dealing with the problems encountered I shall continue to order cartridges as needed from Inkt.nl