Score 6
Dear Ladies an Gentlemen, it was good that you informed me about the delay and offered to cancel the order because of the delay. In the meantime the rack is here and I still like the simple and clever design and the price.\nBut: It is not ok, that the bars are too long and I have to cut them by myself and drill new holes for the fixing screws. If I had more time, I would return the roof luggage rack, but I need it now and had to wait for it quite a long time and now I have to spend my time to cut it. That is not ok, because I gave you the exact type of car, and it was not mentioned, that I maybe have to cut it myself.\nBest regards\n***