Company

Website: www.vidaxl.co.uk
Adress: Mary Kingsleystraat 1
Zipcode: 5928 SK
Location: Venlo
State:
Country: The Netherlands
Phone/Email: 033 06060741 / service@vidaxl.co.uk

vidaXL is an international online retailer where you can find whatever you need for your home, garden, garage and do-it-yourself projects. Our concept is based on offering a wide range of products that enable people to “live it up for less”.

KiyOh principles:

  • All customers are allowed to review
  • Reviews must meet the review guidelines 
  • Checks to prevent fake reviews as much as possible: Read more.
  • Report abuse or other matters here.
  • Reviews with a score below 6 are visible 14 days after they have been submitted

vidaXL.co.uk
Total score
8.5
out of 10
Most recent review
today
Legenda
> 90 days
30 - 90 days
< 30 days
232 reviews (12 months)
2159 reviews (total)
35758 views
89% recommends this company
Filter reviews on the amount of stars for reviews within the last 12 months
73% (169)
14% (32)
4% (10)
1% (2)
10% (23)

Reviews

8
Positive
Nice chairs but not easy to assemble and not stacking unless there is a secret of doing it.
Suggestions
Parts were missing ie the fixing bolts.
Customer service have assured me that the parts wil bee delivered in the next 5 to 9 days. I wait to see if they arrive on time.
Colin
West Sussex UK

Published on: 18/04/2019
Recommendation: Yes


10
Positive
Great service. Easy to order and delivered before estimated date.
And the chairs are great. Just what I wanted!
Suggestions
 
Nic

Published on: 18/04/2019
Recommendation: Yes


9
Positive
Very good product at a very good price. My only slight niggle was item was delivered in four packages and was delivered on three consecutive days by parcel force. It would have suited us Better to have had only one delivery. But saying that we are very happy with our pergola .
Suggestions
Only that delivery would be made in one go, if possible.
Nick
England

Published on: 16/04/2019
Recommendation: Yes


1
Positive
Absolutely a con
Beware
Return address is Australia!!!!!!
Very angry very upset customer in the UK!!!!!
Suggestions
 
Jacqueline
Bookham/Leatherhead

Published on: 16/04/2019
Recommendation: No


4
Positive
good price
Suggestions
slow to respond to emails. Online chat not open during hours advertised
Tim
Abingdon

Published on: 09/04/2019
Recommendation: No


7
Positive
Quite pleased with the product.
Suggestions
quality control to check bits are ok - some of the nuts had no thread
Tim
UK

Published on: 06/04/2019
Recommendation: Yes


8
Positive
Love the product, didn't realise I had to put the whole thing together would think twice before reordering
Suggestions
Instructions were hard to understand not very clear it needed an on line video would have helped a lot.
Dee
Enfield

Published on: 03/04/2019
Recommendation: Yes


2
Positive
 
Suggestions
Hopeless - Consistently lied to me about the delivery, where the parcel was and refused a refund. I still don't know ehre it is. Now been waiting 3 weeks and being given the run around by them and had sarcastic emails from them too - have had to go through PAYPAL to get my money back.
Neil
MK441DF

Published on: 03/04/2019
Recommendation: No


8
Positive
Excellent customer service and speedy delivery for quality product.
Suggestions
I bought a tv unit and there were no holes at the back to put cables thru which was very inconvenient.
We had to take a wooden panel out and cut it.
Salim Patel
UK

Published on: 03/04/2019
Recommendation: Yes


9
Positive
Cheap Price. Exceptional customer service.
Suggestions
After a delayed dispatch and some damage to my item Customer services reached out and rectified my issues without any drama. I am happy that they made an effort to sort out my concerns.
Andrew Swan
UK

Published on: 02/04/2019
Recommendation: Yes


1
Pluspunten
Cheap Price.
Verbeterpunten
If you delay an item and promise to send tracking information when it does finally ship then carry out that promise. Don't send damaged/used goods to customers that have obviously been returned by unhappy customers.

UK
19/03/2019

Aanbeveling: no


Loading...
More reviews...