Company

Website: www.vidaxl.com.au
Adress: Mary Kingsleystraat 1
Zipcode: 5928 SK
Location: Venlo
State:
Country: The Netherlands
Phone/Email: 02 61452083

VidaXL is an international online retailer where you can find whatever you need for your home, garden, garage and do-it-yourself projects. Our concept is based on offering a wide range of products that enable people to “live it up for less”. By using simple cost-cutting solutions that do not negatively affect the quality of the products, we are able to make our products accessible for as many people as possible. All processes from product development and purchasing, marketing & sales, logistics and customer services are in our hands. In that way we keep full control over our products’ functionality, quality and costs.

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vidaXL.com.au
Total score
8.3
out of 10
Most recent review
today
Legenda
> 90 days
30 - 90 days
< 30 days
86 reviews (12 months)
507 reviews (total)
14446 views
91% recommends this company
Filter reviews on the amount of stars for reviews within the last 12 months
66% (57)
20% (17)
5% (4)
1% (1)
9% (8)

Reviews

10
Positive
A very positive and satisfying experience.
Suggestions
 
Marie
Wheeler Street, Castlemaine, victoria.

Published on: 21/02/2019
Recommendation: Yes


1
Positive
It's a shed
Suggestions
The instructions did not cover the assembly at all. It took us a full day and there were absolutely no instructions for the door.
Panels are different colours
Barbara
Morningside

Published on: 18/02/2019
Recommendation: No


1
Positive
 
Suggestions
Don't advertise your products as free delivery then tack on a delivery charge in checkout!!!!
Gavin
Sandy bay

Published on: 17/02/2019
Recommendation: No


9
Positive
Product and service great.
Suggestions
Make sure you tell carries not to leave without contact with customer just leave a card.
Christine
52/46 Addison Avenue Bulimba

Published on: 14/02/2019
Recommendation: Yes


10
Positive
Excellent service and price. Super fast delivery *****
Suggestions
 
Denise

Published on: 13/02/2019
Recommendation: Yes


7
Positive
First delivery of occasional table (wooden) was disappointing because the damage was beyond repairable without great expense. BUT the table was lovely and exactly what I wanted. After some emailed communications and photos showing the damage a new table arrived. While the initial disappoint was great, the outcome and response from customer service was very well handled and they took the initiative to respond in an appropriate and professional manner.
Suggestions
A simpler customer service email link would be useful. Also a phone number for those older customers that may not have email facility.
Robyn
NSW

Published on: 12/02/2019
Recommendation: Yes


10
Positive
Very happy with vidaxl lots of good deals and good prices,good customer service,would definitely recommend them
Suggestions
 
Linda

Published on: 12/02/2019
Recommendation: Yes


10
Positive
very positive and happy with the product
Suggestions
 
Ming
Hurstville

Published on: 09/02/2019
Recommendation: Yes


10
Positive
ALL GOOD
Suggestions
 
Randy
Trafalgar

Published on: 08/02/2019
Recommendation: Yes


8
Positive
I have received my item ordered for free and money was sent to me. At the end they acknowledged my time and frustration. All good
Suggestions
Still not received my item ordered after sending messages twice. I will not recommend you sending your money to this company
David

Published on: 02/02/2019
Recommendation: Yes


1
Pluspunten
 
Verbeterpunten
Still not received my item ordered after sending messages twice. I will not recommend you sending your money to this company

18/01/2019

Aanbeveling: no


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