Company

Website: www.vidaxl.lt
Adress: Mary Kingsleystraat 1
Zipcode: 5928 SK
Location: Venlo
State:
Country: The Netherlands
Phone/Email: 85 214 1054 / info@vidaxl.lt

VidaXL užsiima tarptautine mažmenine prekyba. Mūsų parduotuvėje galite rasti viską, ko jums reikia namams, sodui, garažui ir “pasidaryk pats” projektams. Mūsų koncepcija remiasi plačiu prekių asortimento pasiūlymu, leidžiančiu žmonėms “mėgautis gyvenimu išleidžiant mažiau”. Pasitelkę paprastus išlaidas mažinančius sprendimus, kurie neatsiliepia neigiamai mūsų prekių kokybei, padarėme mūsų produktus prieinamus kuo didesniam žmonių ratui. Visi procesai yra mūsų rankose: nuo prekių sukūrimo ir įsigijimo, marketingo ir pardavimo iki logistikos ir klientų aptarnavimo. Tokiu būdu mes visiškai kontroliuojame savo prekių funkcionalumą, kokybę ir kainą.

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vidaXL.lt
Total score
7
out of 10
Most recent review
76 days ago
Legenda
> 90 days
30 - 90 days
< 30 days
60 reviews (12 months)
841 reviews (total)
35061 views
67% recommends this company
Filter reviews on the amount of stars for reviews within the last 12 months
62% (37)
3% (2)
3% (2)
7% (4)
25% (15)

Reviews

6
Positive
After I have made my last contact with the shop, I have received my money back after one day which is very fast I would say. In addition to this they have offered me a compensation which was a positive surprise for me. To sum up, not so bad, my issue was solved very quickly, thank you.
Suggestions
Terrible company, won't buy anything there, the status of my parcel haven't changed for almost a month, although it was stated that the item is in the warehouse and I will receive my item within 1 to 6 business day. After contacting them several times, they have created shipping label for me. After another week I have contacted shipping company which said, that only the label was printed and they did't get any parcel from the company itself. I have contacted VidaXL one more time to ask where is my parcel and they said that probably the shipping label will be lost somehow and they need additional two and a half days to find out this. If it is missing they said I would need to wait again since I would need to make some kind of replacement. I have cancelled my order. They informed me that the money will be returned within 5 business days, we will see if they will do this at least.. very disappointed and wouldn't recommend it to anyone..
Juste
Vilnius

Published on: 02/07/2019
Recommendation: Yes


1
Pluspunten
 
Verbeterpunten
Terrible company, won't buy anything there, the status of my parcel haven't changed for almost a month, although it was stated that the item is in the warehouse and I will receive my item within 1 to 6 business day. After contacting them several times, they have created shipping label for me. After another week I have contacted shipping company which said, that only the label was printed and they did't get any parcel from the company itself. I have contacted VidaXL one more time to ask where is my parcel and they said that probably the shipping label will be lost somehow and they need additional two and a half days to find out this. If it is missing they said I would need to wait again since I would need to make some kind of replacement. I have cancelled my order. They informed me that the money will be returned within 5 business days, we will see if they will do this at least.. very disappointed and wouldn't recommend it to anyone..

Vilnius
18/06/2019

Aanbeveling: no


5
Positive
Nesu patenkinta . Uzsakiau narva suniui. Uzsakymas velavo visu pirma del daliu trukumo, antra - del neteisingai perduoto pristatymo adreso DPD. Suo jau atvykes, o narvo jam neturiu iki siol.
Suggestions
 
Comment
Gerb. Ponia Laimute,
Dėkojame už Jūsų atsiliepimą.
Tačiau su mumis nebuvote susisiekus ir siunta ne vėlavo dėl dalių trūkumo, taip pat adresas buvo kurjeriams nurodytas toks koks pateiktas jūsų užsakyme.
Labai atsiprašome dėl suteiktų nepatogumų.

Nuoširdžiai,
vidaXL komanda

Laimute

Published on: 27/05/2019
Recommendation: No