Filters

10

Good Experience with Coolblue

The friendly staff at Coolblue provided an excellent solution that will definitely motivate me to continue purchasing goods from them.

  • Would you recommend us? Yes
  • No
6

Coolblue oke, but their transport partner (postnl) makes the experience averagea

melding CB site geleverd, T&T post nl geleverd. bij afhalen op pakketpunt blijkt er helemaal niet geleverd. onderzoek gestart. De zoveelste postnl levering die fout gaat, ook in leveringen van CB. Het doet afbreuk aan de intenties van CB om een kwaliteitspartij te zijn... tip: dump postnl

  • Would you recommend us? Yes
  • kies betrouwbare vervoerders of doe het zelf
10

Good

Good product

  • Would you recommend us? Yes
  • Usb 3 of 4 kabels in de toekomst
10

Great experience

Easy way to put the order and most importantly available for immediate pickup which was very important as it was supposed to be a present for birthday gift!

  • Would you recommend us? Yes
  • N/A
8

Absolutely great

Rating with 4 stars because of the waiting time. Otherwise the rest was amazing with super helpful staff.

  • Would you recommend us? Yes
  • Can we also have this in English?
10

Everything was fine.

Everything was fine.

  • Would you recommend us? Yes
  • No
10

very fast and safe

I have been ordering from Coolblue for a while now, the next day delivery is really great, and the guarantee is always great.

  • Would you recommend us? Yes
  • N/A
10

Amazing

Your employees are very helpful and the process is really fast. With that reason, Coolblue is the first place for me to look around. Thanks

  • Would you recommend us? Yes
  • N/A
10

Great in-store experience

The employee in the store was very friendly and helped us with putting a protection screen on a phone

  • Would you recommend us? Yes
  • N/A
5

Good product, bad delivery

Using DHL for delivery of expensive product is a bad idea. DHL often drops products wrong locations and they leave products outside. I was very disappointed.

  • Would you recommend us? No
  • Never use the DHL for delivery
10

Very pleasant service in the Coolblue shop

Visited the Coolblue shop in Rotterdam and received quick and pleasant service. Special mention to Mart who gave me very good advice on the purchase of a new laptop and explained everything very well. Thanks Mart!

  • Would you recommend us? Yes
  • Not at this time
10

Uitstekende

Heel duidelijke website, goed info over product, veel info over bezorging.

  • Would you recommend us? Yes
  • N/A
10

Fantastic.

Received an SMS before delivery. Arrival as agreed. Helpful with my package. Excellent Coolblue, bedankt, Ik ben heel blij.

  • Would you recommend us? Yes
  • nee
10

Fast delivery!

Good prices, fast delivery! You can track your order and receive notifications with time of delivery. After delivery I receive some messages with manuals and instructions for installation of my new Tv. I fill good attention and service.

  • Would you recommend us? Yes
  • N/A
9

Perfect online service ever

have been ordering electroinc stuffs at Coolblue for almost 3 years, their website, delivery are clear and friendly for non-Dutch speakers. The service is good with pro-sales options to maintenance the goods. Really love it

  • Would you recommend us? Yes
  • no
10

Easy ordering process, kept up to date, great delivery service

Na

  • Would you recommend us? Yes
  • N/A
10

Great online store and delivery experience

Amazing online experience - great help with selecting the correct product and easy to purchase Delivered next day on time as advertised - perfect. P.S. Went to the Rotterdam central store twice to look at the product physically - wasnt even greeted at the store and recieved no assistance on both occasions.... was great to be able to view the product but may as well send the store assitants home

  • Would you recommend us? Yes
  • N/A
10

Excellent

The delivery guys are friendly and helpful. They instructed me well. I ordered in the evening of the day before and got the appliances the morning of the day after. This is amazing!

  • Would you recommend us? Yes
  • No
10

Very good fast and efficient. Thanks.

Professional

  • Would you recommend us? Yes
  • N/A
1

I haven't receive the order yet!

I ordered from coolblue because you said i'll have my order the day after it but after 4 days, I still don't have my order!

  • Would you recommend us? No
  • Yes! Deliver people's order!
9

goed geholpen

goed geholpen bezorger was er optijd, vriendelijke man en alles snel gedaan. enige nadeel was dat er nog van die draadjes die door heet de wasmachine heen zaten er niet uitgehaald zijn voordat de machine aan werd gezet door meneer. Tip voor de volgende keren!

  • Would you recommend us? Yes
  • vergeet de draadjes niet waarmee veel vast zat :)
9

Continuous good customer experience

- Concise and Clear communication - Good quality of products with a fair price

  • Would you recommend us? Yes
  • Stay customer focussed and keep up the goog work!
8

Good customer engagegement

I went to coolblue with a specific request and challenge with respect to improving WiFi coverage and speed at my home using mesh. The respective person heard my queries and together we were able to brainstorm on the different options and configurations. It was good to see the person at coolblue counter, tell from personal experience. I would have rated 5 stars here, the reason for giving 4 stars is the lack of options at coolblue. I had a Deco M4 and wanted to check options with other Deco variants however, coolblue had only one variant Deco x50. So there was no possibility to get a comparison.

  • Would you recommend us? Yes
  • N/A
10

Quick delivery after order

Quick deliver and friendly service.

  • Would you recommend us? Yes
  • In case a large package is being picked up in person it is good to have a bag option to bring the package home, especially when it is very heavy.
9

Goede levering en afhandeling van bestelling

Alles ging perfect. Echter, de levering was 1 dag later dan aangegeven; wat geen pobleem was trouwens.

  • Would you recommend us? Yes
  • N/A

Company details

64 Weena

Rotterdam 3012 CN

010-7988999

[email protected]

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