Disappointing, frustrating
Disappointed with Beamerexpert. I ordered a beamer and a screen. The screen had waves, it made the image distorted, and is was not adapted to the kind of beamer I ordered with them.
They didn't warn me when i made the order on their website (they say they usually do but forgot regarding my order), sent the screen anyway to tell me, when it was placed on my wall, that is was not adapted.
As I told them during our email exchange, I expect this kind of service from mediamarkt or amazon, but not from a specialised business like Beamer Experts.
End result, 400 euros in my face, with no possibility to send it back (I am too late they say, because i was outside the return period).
They offered a discount, but no screen replacement, no exchange and return at my expense.
So, be sure to do your homework, go to forums or fan communities before ordering with them because they seem to send whatever you order like robots (at least in my case).
Frustrating, disappointing and such a bad business strategy on their side. I feel like a fool.
They lost a customer and I will not recommend to my network.
